Dunkin'
1287 NJ-35 Suite 100, Middletown
(732) 289-2572
Recent Reviews
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Don't like the food, but always get peach energy drink
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sparkd' Energy
Ida has an amazing spirit. She’s just so friendly and joyful. She makes my stop here so pleasant every time.
Atmosphere: 5
Food: 5
Service: 5
Sarah soliman is disrespectful. Shouldnt work in customer service
I'll never go to this location again and the people I work with agree. I visited the drive through 2 days ago and left after the person who took my order was rude multiple times through the speaker. When I pulled up to the window, there was a worker walking back and forth laughing and looking at me so I left so that I didn't get a coffee laced with spit. I told this awful story to coworkers and they all had a story to tell about the staff making odd videos while working, saying odd things to the customers, messing up their orders and being berated when their order was messed up.
Atmosphere: 1
Food: 1
Service: 1
Saturday July 20 2024 I drove into Dunkin’ Donuts drive-through and picked up two decaf coffees when I get home I notice it has caffeine in it because I’m sensitive to caffeine. They did put labels of decaf on the cups but it wasn’t decaf coffee in the cups when I called up to explain that they put caffeine in the cup. We asked to talk to the manager. They hung up on us twice They need to treat customers better . I’ve been there a couple of times and one time a worker locked the door one time before the time they was supposed to closed. and I talked to the manager a couple of times about this.It’s really sad that there’s no customer service that treat customer right anymore I went through drive-through at 5:45 PM. These people should be reprimanded for hanging up on customers.
Service: 1
Very good ?
Atmosphere: 5
Food: 5
Service: 5
Friendly service today! Which, was very appreciated due to the day I was having.
Atmosphere: 5
Food: 5
Service: 5
It was a Monday morning – the start of a new week – and all we wanted was our usual morning drink from Dunkin' Donuts. To our surprise, the management decided that on this particular day, customers wouldn't be served at the front counter. Instead of addressing us directly, the management instructed their workers to relay the message. It's disappointing when those in charge avoid direct communication and let their staff bear the brunt of such decisions. Such an approach on a Monday morning set a negative tone for the rest of our day. Highly unsatisfactory experience. ⭐️.
Atmosphere: 1
Food: 1
Service: 1
Customer service is absolutely terrible. Staff is rude and nasty. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
The service providers at this Dunkin are so kind and service is fast. They greet you like they are so happy to see you. The coffee, tea , sandwiches donuts are always fresh compared to other Dunkin’s in the area. And if there is a problem with your order they correct it with a smile. I drive out of my way everyday because of all I have mentioned and I tell all my friends to go there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Sausage Egg and Cheese, Apple Fritter, Assorted Half Dozen or Dozen Donuts, K-Cup Pods, Bacon Egg and Cheese, Egg and Cheese
Restaurantji Recommends
Chris is so FUN in the drive thru!!! Made our morning :)
Service: 5
Nice drive thru,always friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Very friendly service at this Dunkin and coffee is fresh, consistent. A great Dunkin'!!!!
Atmosphere: 5
Food: 5
Service: 5
America is Ready to run on dunkin
The folks at this Dunkin are the kindest I’ve met at any coffee shop, anywhere. Mobile orders are always hot and ready for pick up! 10/10.
Atmosphere: 5
Food: 5
Service: 5
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