I can confidently say this is the worst dunkin in middletown
Atmosphere: 3
Food: 1
Service: 2
Andrea Santilli
I will never go back here again. I ordered well done bacon and they gave me bacon that wasn’t even cooked or added the chipotle sauce on it or gave me my hashbrowns at all. Horrible service. Absolutely disgusting.
Erasmo Quiles
Picked up a half dozen donuts and they were stale not going back
Patricia Moller
We came here for the drive through but it is very poorly marked. This is important because it is set at the far end of a busy strip mall and you need to drive behind the buildings to reach the window. Food was delicious, but I miss my original coffee collars.
Atmosphere: 4
Food: 5
Service: 4
Sasha Stanislavovich
Love this Dunkin! Great employees, good morning vibes and yummy food
Atmosphere: 5
Food: 5
Service: 5
Anthony Lopez
Amazing service.
Atmosphere: 5
Food: 5
Service: 5
Amy K.
Very clean. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Holly Scarlata
Don't like the food, but always get peach energy drink
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sparkd' Energy
tanisha Smalls
Ida has an amazing spirit. She’s just so friendly and joyful. She makes my stop here so pleasant every time.
Sarah soliman is disrespectful. Shouldnt work in customer service
Rayna Fort
I'll never go to this location again and the people I work with agree. I visited the drive through 2 days ago and left after the person who took my order was rude multiple times through the speaker. When I pulled up to the window, there was a worker walking back and forth laughing and looking at me so I left so that I didn't get a coffee laced with spit. I told this awful story to coworkers and they all had a story to tell about the staff making odd videos while working, saying odd things to the customers, messing up their orders and being berated when their order was messed up.
Atmosphere: 1
Food: 1
Service: 1
Keith Oshea
Saturday July 20 2024 I drove into Dunkin’ Donuts drive-through and picked up two decaf coffees when I get home I notice it has caffeine in it because I’m sensitive to caffeine. They did put labels of decaf on the cups but it wasn’t decaf coffee in the cups when I called up to explain that they put caffeine in the cup. We asked to talk to the manager. They hung up on us twice They need to treat customers better . I’ve been there a couple of times and one time a worker locked the door one time before the time they was supposed to closed. and I talked to the manager a couple of times about this.It’s really sad that there’s no customer service that treat customer right anymore I went through drive-through at 5:45 PM. These people should be reprimanded for hanging up on customers.
Service: 1
Fulan
Very good ?
Atmosphere: 5
Food: 5
Service: 5
Gerald Santoro, Mortgage Banker NMLS# 630694
Friendly service today! Which, was very appreciated due to the day I was having.
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
I can confidently say this is the worst dunkin in middletown
Atmosphere: 3
Food: 1
Service: 2
I will never go back here again. I ordered well done bacon and they gave me bacon that wasn’t even cooked or added the chipotle sauce on it or gave me my hashbrowns at all. Horrible service. Absolutely disgusting.
Picked up a half dozen donuts and they were stale not going back
We came here for the drive through but it is very poorly marked. This is important because it is set at the far end of a busy strip mall and you need to drive behind the buildings to reach the window. Food was delicious, but I miss my original coffee collars.
Atmosphere: 4
Food: 5
Service: 4
Love this Dunkin! Great employees, good morning vibes and yummy food
Atmosphere: 5
Food: 5
Service: 5
Amazing service.
Atmosphere: 5
Food: 5
Service: 5
Very clean. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Don't like the food, but always get peach energy drink
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sparkd' Energy
Ida has an amazing spirit. She’s just so friendly and joyful. She makes my stop here so pleasant every time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sarah soliman is disrespectful. Shouldnt work in customer service
I'll never go to this location again and the people I work with agree. I visited the drive through 2 days ago and left after the person who took my order was rude multiple times through the speaker. When I pulled up to the window, there was a worker walking back and forth laughing and looking at me so I left so that I didn't get a coffee laced with spit. I told this awful story to coworkers and they all had a story to tell about the staff making odd videos while working, saying odd things to the customers, messing up their orders and being berated when their order was messed up.
Atmosphere: 1
Food: 1
Service: 1
Saturday July 20 2024 I drove into Dunkin’ Donuts drive-through and picked up two decaf coffees when I get home I notice it has caffeine in it because I’m sensitive to caffeine. They did put labels of decaf on the cups but it wasn’t decaf coffee in the cups when I called up to explain that they put caffeine in the cup. We asked to talk to the manager. They hung up on us twice They need to treat customers better . I’ve been there a couple of times and one time a worker locked the door one time before the time they was supposed to closed. and I talked to the manager a couple of times about this.It’s really sad that there’s no customer service that treat customer right anymore I went through drive-through at 5:45 PM. These people should be reprimanded for hanging up on customers.
Service: 1
Very good ?
Atmosphere: 5
Food: 5
Service: 5
Friendly service today! Which, was very appreciated due to the day I was having.
Atmosphere: 5
Food: 5
Service: 5
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