My most recent visit to this establishment has been nothing but pure joy. Jake, A young man working behind the counter was such a nice person, I seriously admire his professionalism. He crafted up a cheesesteak that took my breath away. That sandwich could’ve been swarming with cockroaches and I still wouldn’t have hesitated to eat it. The horseradish sauce was unbelievable. This place and it’s employees is truly a work of art.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
John McGowan
I keep ordering from here, even though I should know better. I consistently request extra meat, but I never receive it. The quantity of meat and cheese is very small. Other than that, the food isn’t too bad.
Store seems to be run by high schoolers. Went one night and nobody was at the front. One boy and one girl were in the back unaware of the store front. Lord only knows what they were doing
Atmosphere: 3
Food: 3
Service: 1
nessa gentilella
So I was contemplating on doing this I read most of these comments and all of them are terrible. My horrible experience at this specific location was I had 4 orders. I told the young man what I needed and all he did was huff and puff for everything trying to get a laugh out of his coworkers. I always leave my order last I asked for extra provolone and extra pepperoni Italian sub on gluten free bread. He forgot I asked for extra and his coworker said you forgot the extra provolone and while he is telling this young man he is getting red and pissed off his face was beat red. I was getting scared for myself but more for his coworkers who knows how he treats them. He cuts his coworker off and says I didn’t ask for extra provolone as he grinds his teeth and looks at me. I was literally terrified. I was so scared I wanted to cry. I left the store because I was shocked that someone is speaking to me like this. So I walked outside to get some fresh air. I walked back in and told the kid he needs to calm down. He then tries to kick me out the store and the manager comes out and is basically on his side and tells me to leave. I just paid for my food and left. I called to complain thinking I’d get the owner of this location but no I got the same manager, she didn’t want to hear what I have to say she hung up on me. These people take the job to represent this company and not even the franchise cares enough to do something. Hire me for a good price and I’ll make sure this is top tier. People should not work in customer service if they have nasty attitudes especially this store is the worst I’ve ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Chris H
Couple months ago they changed the bread. It sucks now. Why after decades would you change to sub par sandwich bread? Definitely not fresh bread any longer
Atmosphere: 5
John Valencia
This is the worst Jersey mikes I have ever been to. Staff is nasty w attitude. Place not clean. I now drive farther to Atlantic Highlands so as to avoid the middletown store.
Atmosphere: 1
Food: 1
Service: 1
James Ruggiero
The sub was good, except for one very important part of the sub. The bread, it is tough. I thought I was going to pull my teeth out. Can't bite into it without crushing the sub causing it to smash ingredients out the sides. Next sub will come from Naples, better sub at a lower price.
Atmosphere: 4
Food: 2
Service: 4
Monique Brittney
The Manager at this location is completely rude. My Cheesesteak came and had no peppers no onions, and she lied saying I ordered it like that! I pulled up the order where there were CLEARLY no changes made. She yelled at me , and hung up the phone and wouldn't resolve my issue!! Do not support this Location. This is the worst experience ive ever had, and I love goin to Jersey Mikes !
Atmosphere: 1
Food: 1
Service: 1
Jim Carbone
Lost my order then found it, little expensive for a fast sandwich
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Club Sub
Jessica Livencizia
Ordered a #9 giant and they didn’t add the bacon that it comes with on my sandwich. It’s bad enough it’s almost a $20 sandwich! And on top of that they were incredibly rude and behaved like they wanted me out fast. The girl kept rolling her eyes and when I said thank you, they didn’t respond. Yet they’re the ones that should be thanking the customers. I’ll never go back! And I’m sure that’s how they want it. Since it felt like I was bothering them. If I could I’d give them a fat zero.
This is the worst Jersey mikes- absolutely no tuna on the sandwich, and so skimpy on the toppings. Waste of money. Best one is in Freehold.
Atmosphere: 3
Food: 1
Service: 3
Ken Weston
Decent
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad Bowls, Sandwich, Tuna Fish, Roast Beef and Provolone, Cancro Special, Club Supreme, Mike's Famous Philly
Sammy Baby
$12 for half of a roastbeef sub with hardly any meat on it. I'm done with you Jersey Mikes.
Atmosphere: 3
Food: 2
Service: 3
Ismael
Had great friendly service today, I came in earlier this evening and the sandwich was great, will definitely be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Debbie Faulkner
Extremely rude and nasty woman who screwed up our order, blamed me then talked about me to her coworker. Not the first time having a problem with her. They just lost 2 really good customers. There are great delis with better choices and much nicer staff. Good riddance!
My most recent visit to this establishment has been nothing but pure joy. Jake, A young man working behind the counter was such a nice person, I seriously admire his professionalism. He crafted up a cheesesteak that took my breath away. That sandwich could’ve been swarming with cockroaches and I still wouldn’t have hesitated to eat it. The horseradish sauce was unbelievable. This place and it’s employees is truly a work of art.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I keep ordering from here, even though I should know better. I consistently request extra meat, but I never receive it. The quantity of meat and cheese is very small. Other than that, the food isn’t too bad.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sandwich, Stickball - Double Meat
Store seems to be run by high schoolers. Went one night and nobody was at the front. One boy and one girl were in the back unaware of the store front. Lord only knows what they were doing
Atmosphere: 3
Food: 3
Service: 1
So I was contemplating on doing this
I read most of these comments and all of them are terrible.
My horrible experience at this specific location was I had 4 orders. I told the young man what I needed and all he did was huff and puff for everything trying to get a laugh out of his coworkers. I always leave my order last I asked for extra provolone and extra pepperoni Italian sub on gluten free bread. He forgot I asked for extra and his coworker said you forgot the extra provolone and while he is telling this young man he is getting red and pissed off his face was beat red. I was getting scared for myself but more for his coworkers who knows how he treats them. He cuts his coworker off and says I didn’t ask for extra provolone as he grinds his teeth and looks at me. I was literally terrified. I was so scared I wanted to cry. I left the store because I was shocked that someone is speaking to me like this. So I walked outside to get some fresh air. I walked back in and told the kid he needs to calm down. He then tries to kick me out the store and the manager comes out and is basically on his side and tells me to leave. I just paid for my food and left. I called to complain thinking I’d get the owner of this location but no I got the same manager, she didn’t want to hear what I have to say she hung up on me.
These people take the job to represent this company and not even the franchise cares enough to do something. Hire me for a good price and I’ll make sure this is top tier.
People should not work in customer service if they have nasty attitudes especially this store is the worst I’ve ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Couple months ago they changed the bread. It sucks now. Why after decades would you change to sub par sandwich bread? Definitely not fresh bread any longer
Atmosphere: 5
This is the worst Jersey mikes I have ever been to. Staff is nasty w attitude. Place not clean. I now drive farther to Atlantic Highlands so as to avoid the middletown store.
Atmosphere: 1
Food: 1
Service: 1
The sub was good, except for one very important part of the sub. The bread, it is tough. I thought I was going to pull my teeth out. Can't bite into it without crushing the sub causing it to smash ingredients out the sides. Next sub will come from Naples, better sub at a lower price.
Atmosphere: 4
Food: 2
Service: 4
The Manager at this location is completely rude. My Cheesesteak came and had no peppers no onions, and she lied saying I ordered it like that! I pulled up the order where there were CLEARLY no changes made. She yelled at me , and hung up the phone and wouldn't resolve my issue!! Do not support this Location. This is the worst experience ive ever had, and I love goin to Jersey Mikes !
Atmosphere: 1
Food: 1
Service: 1
Lost my order then found it, little expensive for a fast sandwich
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Club Sub
Ordered a #9 giant and they didn’t add the bacon that it comes with on my sandwich. It’s bad enough it’s almost a $20 sandwich! And on top of that they were incredibly rude and behaved like they wanted me out fast. The girl kept rolling her eyes and when I said thank you, they didn’t respond. Yet they’re the ones that should be thanking the customers. I’ll never go back! And I’m sure that’s how they want it. Since it felt like I was bothering them. If I could I’d give them a fat zero.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is the worst Jersey mikes- absolutely no tuna on the sandwich, and so skimpy on the toppings. Waste of money. Best one is in Freehold.
Atmosphere: 3
Food: 1
Service: 3
Decent
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad Bowls, Sandwich, Tuna Fish, Roast Beef and Provolone, Cancro Special, Club Supreme, Mike's Famous Philly
$12 for half of a roastbeef sub with hardly any meat on it. I'm done with you Jersey Mikes.
Atmosphere: 3
Food: 2
Service: 3
Had great friendly service today, I came in earlier this evening and the sandwich was great, will definitely be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Extremely rude and nasty woman who screwed up our order, blamed me then talked about me to her coworker. Not the first time having a problem with her. They just lost 2 really good customers. There are great delis with better choices and much nicer staff. Good riddance!
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