Ordered food online, verified my phone number via a txt code, and received a text message confirmation that order #4 will be ready in 20min. Walked 20 minutes over to pick up my order. Guess what? Online system is down and nothing was prepared. And they were aware system is down! Did not have time to wait for them to cook so walked home empty handed. Any self respecting place would stop the website if they knew it doesn't work!!!
Atmosphere: 1
Food: 3
Service: 1
Gene Giordano
Food is excellent and fresh the review that smelly wrote is bullshit
Atmosphere: 4
Food: 5
Service: 5
Richard
If I could give 0 stars I would! Terrible food! I thought I was going to get food poisoning! Everything looked like it sat out for four days and microwaved! Do yourself a favor and get Panda Express you would have better quality! NASTY FOOD! Refused to replace order or give a refund too! Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Smelly
If I could give 0 stars I would! Terrible food! I thought I was going to get food poisoning! Everything looked like it sat out for four days and microwaved! Do yourself a favor and get Panda Express you would have better quality! NASTY FOOD! Refused to replace order or give a refund too! Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Mia Torres
Ordered and was told it would take 35minutes. An hr later still no food and they wouldn't answer the phone before closing time.
Atmosphere: 1
Food: 1
Service: 1
EGV.ENERGY Contractor
bad experience with the costumers, bad attention. No more!!!
NEVER AGAIN! We ordered 3 chicken and broccoli meals. Upon opening one I was hit with a strong smell of seafood. All 3 meals smelt and tasted like shrimp. My husband called and they said they would make new meals. When he went back the woman at the counter said it was chicken and they will all be the said and refunded our money. She also said chicken is cooked separately from seafood. This was NOT the case. My husband has 40 years experience as a chef and there is NO way this was true. She was very rude. We have been going here for years, NEVER AGAIN!If you have ANY food allergies DON’T EAT HERE! They cannot be trusted!
Atmosphere: 1
Food: 1
Service: 1
Siggilo Cam
bad experience with the costumers, bad attention.No more!!!
Agree with other comments about customer service, however, the food here is AMAZING. My go to Chinese place.
Atmosphere: 4
Food: 5
Service: 4
UZIEL SOLER
The food here is delicious. I walked in place my order, and paid. 10 minutes later food was ready. Very good and friendly Chinese food restaurant. This will be a keeper on my gps, when I come always to visit this area. Try it out. You will enjoy the food here.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fried Rice
Laura Sanchez
Very bad customer service
Atmosphere: 2
Food: 3
Service: 1
Rob Man
Best Chinese food in Middletown
Mike K (MK)
Best General Tso’s in area, same recipe for 20+ years
Not bad. First time ordering
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bar-B-Q Spare Ribs
Ordered food online, verified my phone number via a txt code, and received a text message confirmation that order #4 will be ready in 20min. Walked 20 minutes over to pick up my order. Guess what? Online system is down and nothing was prepared. And they were aware system is down! Did not have time to wait for them to cook so walked home empty handed. Any self respecting place would stop the website if they knew it doesn't work!!!
Atmosphere: 1
Food: 3
Service: 1
Food is excellent and fresh the review that smelly wrote is bullshit
Atmosphere: 4
Food: 5
Service: 5
If I could give 0 stars I would! Terrible food! I thought I was going to get food poisoning! Everything looked like it sat out for four days and microwaved! Do yourself a favor and get Panda Express you would have better quality! NASTY FOOD! Refused to replace order or give a refund too! Terrible service.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would! Terrible food! I thought I was going to get food poisoning! Everything looked like it sat out for four days and microwaved! Do yourself a favor and get Panda Express you would have better quality! NASTY FOOD! Refused to replace order or give a refund too! Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Ordered and was told it would take 35minutes. An hr later still no food and they wouldn't answer the phone before closing time.
Atmosphere: 1
Food: 1
Service: 1
bad experience with the costumers, bad attention.
No more!!!
Atmosphere: 1
Food: 4
Service: 1
Great food as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Wonton Soup
NEVER AGAIN! We ordered 3 chicken and broccoli meals. Upon opening one I was hit with a strong smell of seafood. All 3 meals smelt and tasted like shrimp. My husband called and they said they would make new meals. When he went back the woman at the counter said it was chicken and they will all be the said and refunded our money. She also said chicken is cooked separately from seafood. This was NOT the case. My husband has 40 years experience as a chef and there is NO way this was true. She was very rude. We have been going here for years, NEVER AGAIN!If you have ANY food allergies DON’T EAT HERE! They cannot be trusted!
Atmosphere: 1
Food: 1
Service: 1
bad experience with the costumers, bad attention.No more!!!
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Agree with other comments about customer service, however, the food here is AMAZING. My go to Chinese place.
Atmosphere: 4
Food: 5
Service: 4
The food here is delicious. I walked in place my order, and paid. 10 minutes later food was ready. Very good and friendly Chinese food restaurant. This will be a keeper on my gps, when I come always to visit this area. Try it out. You will enjoy the food here.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fried Rice
Very bad customer service
Atmosphere: 2
Food: 3
Service: 1
Best Chinese food in Middletown
Best General Tso’s in area, same recipe for 20+ years
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