I ordered a plain cheese pizza and cream cheese jalapeno poppers through DoorDash. When the food arrived, I was given cheddar cheese poppers instead. I called the restaurant because, obviously, this was their mistake, only to be told “we only have cheddar poppers, not cream cheese.” Okay… then why does DoorDash give the option for cream cheese OR cheddar? If you don’t carry an item, maybe don’t advertise it? It gets better. When I pointed that out, I was told to “contact DoorDash.” No-DoorDash didn’t make the food. DoorDash didn’t pack the order. This wasn’t their error. Since it had officially become a matter of principle at that point I decided to check Milano’s own website to see which jalapeno options they advertise. Funny enough, the website ONLY lists cream cheese poppers (see photo). No mention of cheddar anywhere. So which is it? This could have been handled with a simple apology and accountability. Instead, it was brushed off with zero ownership. Integrity and customer service matter. If you always do the right thing, you never have to worry about situations like this. I won’t be ordering from here again, and I’ll be sure to let others know. Mistakes happen but how you handle them is what counts, and Milano’s missed that completely.
Nolan Herchelroth
good service and good food as always, just felt the need to leave a review tonight so everyone knows! this place is legit
Atmosphere: 5
Food: 5
Service: 5
G
Food is expensive and small portions no flavor
Rebelious Love
Ordered Meat Lovers stromboli and asked for some extra sauce, they were extreme and gave a ton of extra sauce which I am very grateful for because it is AMAZING! Stromboli absolutely delicious! I definitely recommend! Definitely worth every penny, I will be checking out the rest of the menu for next time I do order…No place in this area has a better stromboli, A MUST TRY!
Atmosphere: 5
Food: 5
Service: 5
Misty James
Pizza slices are a decent size however the toppings are overpriced
Atmosphere: 3
Food: 3
Service: 3
Keenan Bailey
I asked for fried mushrooms on the side , an order of french fries, panzorotti and an order of wings.The lady at the counter did not get my order right i had to order more fries right? Along with fried mushrooms and the mushrooms were not even fried. They were sauteed. And she acted like she did not know what I was talking about because she could not speak that much English, but that is no excuse. Have somebody at the counter that knows what someone is saying.
Atmosphere: 2
Food: 4
Service: 3
Roy the Bannerlord
It's okay, but S&J's is better
Tanya Darminio
The staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Jessica Hickman
Best ever Greek style cheesesteak!
Food: 5
Linda
Owner always interacts with us he’s great to my son all the time. Super friendly people great food
Such a sweet man and some of the best pizza I’ve ever had. And don’t get me started on the mozzarella sticks. Absolutely delicious!!!
Atmosphere: 5
Food: 5
Service: 5
BURHAN KURT
Great pizza and breakfast
Atmosphere: 5
Food: 5
Service: 5
Seh Krt
Best pizza !
Atmosphere: 5
Food: 5
Service: 5
Gozde Kurtcu
It was the best pizza that we ate ! ❤️
Atmosphere: 5
Food: 5
Service: 5
Maddie Redfield
This was a spur of the moment dinner on our way home from the shore. It was the best experience. The staff was so friendly and the owner was so sweet and kind. Not to mention the pizza was the best pizza I have ever had. And the owner provided my mom and I a complimentary bowl of ice cream when we finished the pizza. I highly recommend this place and we will definitely be back! It’s going to be a tradition on our way home from the shore now!
I ordered a plain cheese pizza and cream cheese jalapeno poppers through DoorDash. When the food arrived, I was given cheddar cheese poppers instead. I called the restaurant because, obviously, this was their mistake, only to be told “we only have cheddar poppers, not cream cheese.”
Okay… then why does DoorDash give the option for cream cheese OR cheddar? If you don’t carry an item, maybe don’t advertise it? It gets better. When I pointed that out, I was told to “contact DoorDash.”
No-DoorDash didn’t make the food. DoorDash didn’t pack the order. This wasn’t their error. Since it had officially become a matter of principle at that point I decided to check Milano’s own website to see which jalapeno options they advertise. Funny enough, the website ONLY lists cream cheese poppers (see photo). No mention of cheddar anywhere. So which is it? This could have been handled with a simple apology and accountability. Instead, it was brushed off with zero ownership. Integrity and customer service matter. If you always do the right thing, you never have to worry about situations like this.
I won’t be ordering from here again, and I’ll be sure to let others know. Mistakes happen but how you handle them is what counts, and Milano’s missed that completely.
good service and good food as always, just felt the need to leave a review tonight so everyone knows! this place is legit
Atmosphere: 5
Food: 5
Service: 5
Food is expensive and small portions no flavor
Ordered Meat Lovers stromboli and asked for some extra sauce, they were extreme and gave a ton of extra sauce which I am very grateful for because it is AMAZING! Stromboli absolutely delicious! I definitely recommend! Definitely worth every penny, I will be checking out the rest of the menu for next time I do order…No place in this area has a better stromboli, A MUST TRY!
Atmosphere: 5
Food: 5
Service: 5
Pizza slices are a decent size however the toppings are overpriced
Atmosphere: 3
Food: 3
Service: 3
I asked for fried mushrooms on the side , an order of french fries, panzorotti and an order of wings.The lady at the counter did not get my order right i had to order more fries right? Along with fried mushrooms and the mushrooms were not even fried. They were sauteed. And she acted like she did not know what I was talking about because she could not speak that much English, but that is no excuse. Have somebody at the counter that knows what someone is saying.
Atmosphere: 2
Food: 4
Service: 3
It's okay, but S&J's is better
The staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Best ever Greek style cheesesteak!
Food: 5
Owner always interacts with us he’s great to my son all the time. Super friendly people great food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Such a sweet man and some of the best pizza I’ve ever had. And don’t get me started on the mozzarella sticks. Absolutely delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Great pizza and breakfast
Atmosphere: 5
Food: 5
Service: 5
Best pizza !
Atmosphere: 5
Food: 5
Service: 5
It was the best pizza that we ate ! ❤️
Atmosphere: 5
Food: 5
Service: 5
This was a spur of the moment dinner on our way home from the shore. It was the best experience. The staff was so friendly and the owner was so sweet and kind. Not to mention the pizza was the best pizza I have ever had. And the owner provided my mom and I a complimentary bowl of ice cream when we finished the pizza. I highly recommend this place and we will definitely be back! It’s going to be a tradition on our way home from the shore now!
Atmosphere: 5
Food: 5
Service: 5
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