390 Prime Steak & Seafood Restaurant

So it says a seafood and steakhouse yet there is no seafood or steak on the menu they just didn't update the website. Given that I think they need to be more than five entrees to choose from.. however the braised short rib I had was very good, maybe not worth $30 per se but it was very good.

Having been to the restaurant numerous times since its opening, I was very disappointed to learn that the menu had been drastically changed and all of the steaks taking off the menu. The one menu item we always ordered had also been removed from the menu and the liquor offerings greatly reduced. We went there specifically on Saturday night because the website promoted a prime rib special meal only offered on Saturday. Not only was that not available but all steak offerings were not available. I do not plan on ever returning and that is personally disappointing because it is very close to home and previously had always enjoyed our dinners.

The service and food were horrible! We received pieces of bread that were so hard they scraped your mouth, along with little balls of butter that were basically frozen and couldn't be spread. The waiter didn't give us napkins or water; customer service was horrible. Ended up ordering a Caesar salad and nacho dish, and I was appalled. The nachos were literally just dorritos, and the Caesar salad looked like a dish from kitchen nightmares. Needless to say, I asked for the check and got the heck out. As a Hilton Diamond member, I have never experienced anything like this. Will not be back.

They changed their menu and completely removed all of their steak choices. They had Steak Frites on the menu but refused to cook the steak to our liking.

Waited 25 minutes to be seated, didn't have my table ready. Waited another ten minutes. Server was not great. Took 20 minutes to get a beer and a glass of water. Got apps quickly which then sat in front of us for another 25 minutes when we were done. Had to tell the waiter I was hungry for us to finally get food which was not that good either. Plus their menu is not the same as in the website. DO NOT GO

We went on Valentine's Day night and very weird all the steaks were not on the menu. Instead they only had steak frites as a choice for a steak option which is very different stated on the website. There were many people who sat near us who were delivered poor service and decided to up and leave. People who were sat before us were not spoken to. One couple was there a whole hour before us didn't get anything but a salad they ordered. I myself was not delivered poor service, but I felt very uncomfortable eating when no one else was getting their food. Staff was not reacting the guest issues. It was just a very uncomfortable experience.

I had an amazing experience at this restaurant, the service was amazing, so was the food, 10 outta 10 definitely would eat there again

The Restaurant itself I thought was beautiful. Seeing as we were the only people in there it was very quiet. Our server Maria was very nice throughout the evening. Food wise it's pricey. The rolls brought to the table weren't very warm and tasted like they were a day old. $23 for Fried Calamari which was good but the portion was too small. The Ribeyes were cooked well, the sides are ala carte at $10 each. The French fries were very good, the baked potatoe skin seemed rubbery (get the fries) A glass of wine was $14, and the amount they give in the glass seemed equivalent to two shot glasses. Not a bad experience at all, but for the cost of this dinner you can go to a more established restaurant with a bigger selection (only 3 steaks to choose from)

The service was outstanding and the food and value even better. I would definitely recommend to everyone and I personally will be back again.

Restaurant cancelled our Christmas dinner plans 2 days before Christmas so honestly I cannot judge their food good or bad. It seems nice on paper but they really left their reserved guests in the wind.

Saturday night, me and my spouse wanted to go on a date to have a good steak. Did our research and find this 4.5 stars steakhouse. We were not too sure since the restaurant is inside the Hilton hotel, but the reviews convinced us. Looks good, made a reservation.
We got to the restaurant and it was half empty for a Saturday night. We sat and we waited for our waitress. She was very very nice, but to be honest, not very attentive. We waited empty glasses for like 20 mins to order more drinks or to ask for the check.
The service itself was very slow, but we were waiting for the food, maybe that would make everything better. We were so wrong.
I ordered filet mignon, medium with pink in the center. My spouse asked for ribeye, also pink in the center.
After waiting we got it. My steak was like cardboard. My spouse’s was a little better, but still not how we ordered.
We left the place with mix feelings. If you are staying at the hotel and you want a nice dinner, it’s not bad.
If you are actually looking for a nice dinner with really good food, definitely don’t pick this one.

Atmosphere: 2

Food: 2

Service: 4

waited a whole hour for a steak and burger that didn’t even come.

Based on the pictures online, this is a beautiful restaurant however it fell short on food and quality. Had chicken that was the size of 1/2 my palm and very dry and overcooked for $26 and Sweet potatoes were cold. Table next to me sent their steak back. Not a busy restaurant but very nice. Services and drinks were great though.

I enjoyed my stay, thank you

Atmosphere: 5

Food: 5

Service: 5

Maria the waitress and the staff treated us very well I highly recommend this place

Atmosphere: 5

Food: 5

Service: 5