Really disappointed with Domino's located at 127 S. Black Horse Pike, Williamstown NJ this time. My pizza arrived visibly burnt — crust was blackened, and the cheese was overcooked and dry. I understand mistakes happen, but this shouldn’t have left the kitchen. I’ve had better experiences with Domino’s before, which makes this even more frustrating. Definitely not worth the money or the wait. Hoping this was just a one-off, but quality control needs serious attention.
Food: 1
Service: 3
Linette “Nina” Martinez
I ordered a Philly cheesesteak pizza and it came with only cheese and the steak was burnt to a crisp call the manager Nick and he gave me nothing but an attitude kept speaking over me as if I didn’t have any words in regards to the order he was very unprofessional. I’m very disrespectful. Someone needs to evaluate his position. Shame on your Nick.
I ordered the buffalo pizza for delivery. It was dry and tasteless. When I asked for a replacement I was told I had to buy another one from the manager.
Atmosphere: 1
Food: 1
Service: 1
Jessica Herrera
This place charges too much for the low quality of their food.
Atmosphere: 1
Food: 1
Service: 1
Brad Robinson
Sadie is the best manager and puts all her love into each order!!
Atmosphere: 5
Food: 5
Service: 5
eileen pierce
Still waiting for my pizza .I should have read the reviews before I ordered
Service: 1
Recommended dishes: Pepperoni Pizza
Salote
Great customer service and foods always made fresh and on time. My kids love Dominoes, go-to pizza spot 😎
Atmosphere: 5
Food: 5
Service: 5
Sharon Harkins
I always have difficulty signing into the app. Because of this I have lost TWO free “emergency “ pizzas and do not accumulate rewards. The store is unable or unwilling to assist or provide any direction. It is bothersome and never quick and easy. I’m not sure it’s worth the hassle to visit this store over any of the other many pizza shops in the area.
Atmosphere: 3
Food: 4
Service: 1
Britiney Lowther
Now I know what's that emergency pizza is for! Bills are crazy! Thank you so much!! I will keep coming here as I already do!
they don't provide paper plate and napkin for 2months . this time wait for long time .
Atmosphere: 3
Food: 4
Service: 1
Ultra Gamer Zak
The place was very nice and welcoming, the food was good. The customer service was fast. It's a great place to get pizza and other items. Would reccomend.
Atmosphere: 5
Food: 4
Service: 5
Lisa Marshall
I have had Domino's pizza at other locations in the past and it was exceptional pizza. I ordered from the Williamstown n.j. location, for the first time tonight, my usual lg hand tossed, it was lousy, it was so crunchy, think and not a hint of hot. I called the store and told them, they said I would need to bring it back, no problem, I hadn't left the parking lot yet. They said it was a hand tossed and that's how they make it there. What happened to satisfying the customer. Highly disappointed in their pizza. I called the store this morning and spoke with the manager, who said that she was going to talk to her employees and make sure they are making the pizza's properly, she couldn't have been nicer and also issued me a credit. She thinks they got the crust mixed up
Atmosphere: 1
Food: 1
Service: 2
Devona Lewis
Ghetto, food was a mess. Waited 45 mins and stuff was wrong. Asked for it to be fixed and they said they will just give a credit where I call and say I want another of the item. No thank you. Gave me a hard time saying they cannot refund the order. Then the manager refused to come to the front when I asked to speak to her.
Atmosphere: 1
Food: 2
Service: 1
Megan Coffield
Food was good and fresh. Customer service was great! I would definitely order again
⭐☆☆☆☆ 1/5
Really disappointed with Domino's located at 127 S. Black Horse Pike, Williamstown NJ this time. My pizza arrived visibly burnt — crust was blackened, and the cheese was overcooked and dry. I understand mistakes happen, but this shouldn’t have left the kitchen. I’ve had better experiences with Domino’s before, which makes this even more frustrating. Definitely not worth the money or the wait. Hoping this was just a one-off, but quality control needs serious attention.
Food: 1
Service: 3
I ordered a Philly cheesesteak pizza and it came with only cheese and the steak was burnt to a crisp call the manager Nick and he gave me nothing but an attitude kept speaking over me as if I didn’t have any words in regards to the order he was very unprofessional. I’m very disrespectful. Someone needs to evaluate his position. Shame on your Nick.
Atmosphere: 1
Food: 1
Service: 1
Great hard working staff. Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Sweet Mango Habanero Wings, Lava Cake
I ordered the buffalo pizza for delivery. It was dry and tasteless. When I asked for a replacement I was told I had to buy another one from the manager.
Atmosphere: 1
Food: 1
Service: 1
This place charges too much for the low quality of their food.
Atmosphere: 1
Food: 1
Service: 1
Sadie is the best manager and puts all her love into each order!!
Atmosphere: 5
Food: 5
Service: 5
Still waiting for my pizza .I should have read the reviews before I ordered
Service: 1
Recommended dishes: Pepperoni Pizza
Great customer service and foods always made fresh and on time. My kids love Dominoes, go-to pizza spot 😎
Atmosphere: 5
Food: 5
Service: 5
I always have difficulty signing into the app. Because of this I have lost TWO free “emergency “ pizzas and do not accumulate rewards. The store is unable or unwilling to assist or provide any direction. It is bothersome and never quick and easy. I’m not sure it’s worth the hassle to visit this store over any of the other many pizza shops in the area.
Atmosphere: 3
Food: 4
Service: 1
Now I know what's that emergency pizza is for! Bills are crazy! Thank you so much!! I will keep coming here as I already do!
Restaurantji Recommends
they don't provide paper plate and napkin for 2months . this time wait for long time .
Atmosphere: 3
Food: 4
Service: 1
The place was very nice and welcoming, the food was good. The customer service was fast. It's a great place to get pizza and other items. Would reccomend.
Atmosphere: 5
Food: 4
Service: 5
I have had Domino's pizza at other locations in the past and it was exceptional pizza. I ordered from the Williamstown n.j. location, for the first time tonight, my usual lg hand tossed, it was lousy, it was so crunchy, think and not a hint of hot. I called the store and told them, they said I would need to bring it back, no problem, I hadn't left the parking lot yet. They said it was a hand tossed and that's how they make it there. What happened to satisfying the customer. Highly disappointed in their pizza. I called the store this morning and spoke with the manager, who said that she was going to talk to her employees and make sure they are making the pizza's properly, she couldn't have been nicer and also issued me a credit. She thinks they got the crust mixed up
Atmosphere: 1
Food: 1
Service: 2
Ghetto, food was a mess. Waited 45 mins and stuff was wrong. Asked for it to be fixed and they said they will just give a credit where I call and say I want another of the item. No thank you. Gave me a hard time saying they cannot refund the order. Then the manager refused to come to the front when I asked to speak to her.
Atmosphere: 1
Food: 2
Service: 1
Food was good and fresh. Customer service was great! I would definitely order again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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