Philly Pretzel Factory
$ • Pretzels, Bakery
Hours:
200 N Black Horse Pike, Williamstown
(856) 262-4686
About Philly Pretzel Factory
Customers' Favorites
Philly Pretzel Factory Reviews
Ratings
Menu
Hours
| Monday | 8AM - 6PM |
| Tuesday | 8AM - 6PM |
| Wednesday | 8AM - 6PM |
| Thursday | 8AM - 6PM |
| Friday | 8AM - 6PM |
| Saturday | 8AM - 6PM |
| Sunday | 9AM - 5PM |
Philly Pretzel Factory offers a variety of pretzels that many customers find very good, leading to high ratings of four or five stars. The pretzels are appreciated for their taste and quality when fresh. However, some customers have concerns about the freshness of certain items, as some pretzels are premade and sitting under heat lamps, which can result in soggy or hard pretzels. For example, a pork roll and cheese sandwich was smaller than expected, and the pretzel was very hard, while mini cheesesteak pretzels and regular pretzels were enjoyed when freshly made. Customers also noted that they often had to pay extra for mustard and that some items, like the mini cheesesteak pretzels, did not match online pictures. Friendly employees are a common positive point, but there are concerns about hygiene practices, such as using the same glove for handling money and pretzels. Overall, the restaurant is loved for its pretzels, but improvements in freshness and hygiene could enhance the experience.