Great local subway. Staff is kind, efficient, and thorough. They didn’t have one of the items on my order and they gave me a very generous substitution. Store is clean and the sandwiches always come out great.
Atmosphere: 5
Food: 5
Service: 5
Kamila K
Omg ew stay away from this place. I work at the hospital 5 minutes away and on my break this was the only place close enough to get food from. I ordered online. By the time I picked up and came back to work with my food I realized they basically gave me a cold burrito when I asked for a grilled chicken wrap. I paid extra for slicked avocado the whole thing was smothered in guacamole and I HATE mushy smashed avocado so of course I had to throw out the entire order in the trash. No one told me when I was picking up that they did that. If they did I would’ve ordered something else while i was still there.
Food: 1
Courtney Fitzgerald
This subway location is just the best! I enjoy the gentleman that work there and love how they don’t skimp on the fillings for the sandwiches- I think they make them just they way they would want to eat them. Thanks for always making a good sub.
Christian Guerrero
Very clean and neat. Well kept. Staff is very friendly and provided great service! Can't wait to go again :)
Atmosphere: 5
Food: 5
Service: 5
Jerald Juarez
Boo they close at 7. BOOOO
Christopher Dixon
Do not order from these guys! I placed an order for 7:40pm, was given an order number.....and they close at 7:00pm. Ruined our entire night! Completely unreliable!
Kyra M
They were so great! They gave me and the person I was with free cookies because we were talking about how we heard they were good. Great service and great people!
Kyra Mackesy
They were so great! They gave me and the person I was with free cookies because we were talking about how we heard they were good. Great service and great people!
mya morris
Ordered a cold cut combo which says it was supposed to contain 3 types of meat, and I just got balogna. When I called them to ask about it, I was told that they only put balogna in the combo for deliveries. I feel like I wasted my money and that they should have listed that on the site. I'd suggest not getting a cold cut combo through delivery if you order.
The WarriorM
I love Subway, but this location has horrible customer service, old hard bread, and the ice machine is always broken (and no, the fountain drinks are not cold). If I could give 0 stars I would.
Still waiting for that "follow up".....guess this is indicative of the lack of care that this location has for its customers.Any additional follow up on your note would be greatly appreciated.TERRIBLE experience and food!! To start, I walked in at 7:15 and despite the posted 8:00 closing time was rushed to place my order and was told that I had to pay cash because the register was already closed. I was originally overcharged until I pointed out the price mistake, and was not given a receipt. I ordered 2 footlongs, the bread was burnt on both (did not get it toasted), and when I got home I realized that my Cold Cut Combo only had bologna on it. Lastly, while starting to make my subs the server sneezed three times and I had to ask her to change her gloves......wow!! If I were this locations franchise owner I would be embarrassed!!
Earl Grosser
We only came in to use the bathroom, so per social rules we bought a drink first.We got a Gatorade out of the fridge. It was cold and good.The person working behind the counter was polite and friendly.
Capri Singh
Excellent, jam packed, and full of greatness!
Tim Lible
I placed a very small order at 6:45PM and my girlfriend went in before 7:00PM (closing time) and the guy behind the counter -he looked either Indian or Pakistani- made a point to tell her that closing time is at 7:00PM. Why tell her that if she went in before 7? Was he trying to say that we should have never ordered from your restaurant? Not sure why he would try to tell customers what to do when we did everything (place an order and pick it up) before closing time.You lost 2 loyal customers. Congrats.
Sharon Thurman
I apologize for the long post, but details matter. I had never had a problem in the past; however after today, I won't be returning to this location under any circumstances.I waited my turn as I should (3 customers ahead of me). While the clerk waited on the 3 previous customers, an online order came in. The clerk picks up the online order slip, and returns to complete the order of the second person of the 3 customers ahead of me. Then he completes the order of the third customer ahead of me, as he should. Finally, he gets to me, and I place my order. He begins making my sandwiches (4 of them), a couple comes in and they were waiting their turn. Before completing my order, he asks them if they placed an online order. They say yes, and he turns to me. He tells me that I have to wait because they have been waiting a long time. I respond that they have not waited longer than I have (3 customers ahead of me, and they can't wait for 1 customer ahead of them?). He ignores my comment, and makes their sandwich. They get a drink, and they tell him their order was for 2 sandwiches. He tells them he has to complete my order, they say okay, and he does. I pay for my sandwiches and thank the couple for waiting their turn, and they were very gracious to me.The only difference in the customers is that I and all 3 customers ahead of me are all African American, but the couple is Caucasian. The clerk is either Indian or Pakistani--I don't know which because I did not ask him--it did not matter to me. That said, I won't calmly accept being treated unfairly by anyone. I had a larger order which was in process when they arrived, and I was waiting my turn when their online order came in. They did not wait longer than I had.I will not be returning to this Cleremont Avenue in Montclair, NJ location. I will spend money in a location where I feel appreciated as a customer. I cannot in good conscience, recommend that anyone else go there.
Great local subway. Staff is kind, efficient, and thorough. They didn’t have one of the items on my order and they gave me a very generous substitution. Store is clean and the sandwiches always come out great.
Atmosphere: 5
Food: 5
Service: 5
Omg ew stay away from this place. I work at the hospital 5 minutes away and on my break this was the only place close enough to get food from. I ordered online. By the time I picked up and came back to work with my food I realized they basically gave me a cold burrito when I asked for a grilled chicken wrap. I paid extra for slicked avocado the whole thing was smothered in guacamole and I HATE mushy smashed avocado so of course I had to throw out the entire order in the trash. No one told me when I was picking up that they did that. If they did I would’ve ordered something else while i was still there.
Food: 1
This subway location is just the best! I enjoy the gentleman that work there and love how they don’t skimp on the fillings for the sandwiches- I think they make them just they way they would want to eat them. Thanks for always making a good sub.
Very clean and neat. Well kept. Staff is very friendly and provided great service! Can't wait to go again :)
Atmosphere: 5
Food: 5
Service: 5
Boo they close at 7. BOOOO
Do not order from these guys! I placed an order for 7:40pm, was given an order number.....and they close at 7:00pm. Ruined our entire night! Completely unreliable!
They were so great! They gave me and the person I was with free cookies because we were talking about how we heard they were good. Great service and great people!
They were so great! They gave me and the person I was with free cookies because we were talking about how we heard they were good. Great service and great people!
Ordered a cold cut combo which says it was supposed to contain 3 types of meat, and I just got balogna. When I called them to ask about it, I was told that they only put balogna in the combo for deliveries. I feel like I wasted my money and that they should have listed that on the site. I'd suggest not getting a cold cut combo through delivery if you order.
I love Subway, but this location has horrible customer service, old hard bread, and the ice machine is always broken (and no, the fountain drinks are not cold). If I could give 0 stars I would.
Restaurantji Recommends
Still waiting for that "follow up".....guess this is indicative of the lack of care that this location has for its customers.Any additional follow up on your note would be greatly appreciated.TERRIBLE experience and food!! To start, I walked in at 7:15 and despite the posted 8:00 closing time was rushed to place my order and was told that I had to pay cash because the register was already closed. I was originally overcharged until I pointed out the price mistake, and was not given a receipt. I ordered 2 footlongs, the bread was burnt on both (did not get it toasted), and when I got home I realized that my Cold Cut Combo only had bologna on it. Lastly, while starting to make my subs the server sneezed three times and I had to ask her to change her gloves......wow!! If I were this locations franchise owner I would be embarrassed!!
We only came in to use the bathroom, so per social rules we bought a drink first.We got a Gatorade out of the fridge. It was cold and good.The person working behind the counter was polite and friendly.
Excellent, jam packed, and full of greatness!
I placed a very small order at 6:45PM and my girlfriend went in before 7:00PM (closing time) and the guy behind the counter -he looked either Indian or Pakistani- made a point to tell her that closing time is at 7:00PM. Why tell her that if she went in before 7? Was he trying to say that we should have never ordered from your restaurant? Not sure why he would try to tell customers what to do when we did everything (place an order and pick it up) before closing time.You lost 2 loyal customers. Congrats.
I apologize for the long post, but details matter. I had never had a problem in the past; however after today, I won't be returning to this location under any circumstances.I waited my turn as I should (3 customers ahead of me). While the clerk waited on the 3 previous customers, an online order came in. The clerk picks up the online order slip, and returns to complete the order of the second person of the 3 customers ahead of me. Then he completes the order of the third customer ahead of me, as he should. Finally, he gets to me, and I place my order. He begins making my sandwiches (4 of them), a couple comes in and they were waiting their turn. Before completing my order, he asks them if they placed an online order. They say yes, and he turns to me. He tells me that I have to wait because they have been waiting a long time. I respond that they have not waited longer than I have (3 customers ahead of me, and they can't wait for 1 customer ahead of them?). He ignores my comment, and makes their sandwich. They get a drink, and they tell him their order was for 2 sandwiches. He tells them he has to complete my order, they say okay, and he does. I pay for my sandwiches and thank the couple for waiting their turn, and they were very gracious to me.The only difference in the customers is that I and all 3 customers ahead of me are all African American, but the couple is Caucasian. The clerk is either Indian or Pakistani--I don't know which because I did not ask him--it did not matter to me. That said, I won't calmly accept being treated unfairly by anyone. I had a larger order which was in process when they arrived, and I was waiting my turn when their online order came in. They did not wait longer than I had.I will not be returning to this Cleremont Avenue in Montclair, NJ location. I will spend money in a location where I feel appreciated as a customer. I cannot in good conscience, recommend that anyone else go there.
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