Customers` Favorites
Customers` Favorites
“Amazing service here! Ran in to the mall to grab a snack for myself and my niece.. we were starving, she stayed in the car with her crying 3 mo old. I had to grab a water bottle for the baby’s bottle… and asked if they had any room temp ones. They offered to go check the supply room, bc all they had were cold ones. I told her I didn’t want to trouble them. They said it’s no trouble “it’s for the baby, we’re gna make sure the baby eats”! And he did after they warmed up the water bottle in hot water for me, while I waited. Went to the car, my niece was so happy she didn’t have to figure out how to warm up the water.. AND.. “the pretzels are bigger than Cherry Hill.. way bigger!”, she said.
10/10 definitely recommend!“
Customers` Favorites
“By far the best pretzels in America. I’ve been eating them since I was a kid when they were at the Mart Outstanding quality and the most friendly service . Highly recommended“
Customers` Favorites
“Delicious gluten free pretzels! I highly recommend!“
Customers` Favorites
“Their pretzels are the best!! I always get some after I'm done with my eye doctor appointment. The people there are wonderful and the pretzels are amazing!“
Customers` Favorites
“Freshly cooked dinner meals. Roasted chicken, bbq ribs, vegetables, different salads. All delicious. No shortages of food and staff. Staff is friendly“
Customers` Favorites
“pizza pretzel!!!!!!!!!!!!!!!!“
Customers` Favorites
“love my pretzels n Spicy brown mustard“
Customers` Favorites
“I rated them very highly based on my previous experiences but they have been closed since last October sadly. They appear to be opening again soon. Has anyone heard anything about when they will open up this location again“
Customers` Favorites
“Pretzels 🥨 are our Favorite snack yum“
Customers` Favorites
“The staff is always amazing and very helpful. Pretzels are always fresh and warm. If you haven’t had one of there breakfast sandwiches yet, you don’t know what you are missing out on!!!!!“
“I have been to this store on several occasions. Who I assume is the owner of this franchise, NEVER fails to greet me, a trait that is lost in today's retail market. I went in today to take advantage of the NATIONAL HOT DOG DAY SPECIAL. He said to me, "you know that today Is #NationalHotDogDay". I answered, "That's why I came in" You countered with, "you know we have a hot dog special on Tuesday" and magically his signage changed to show his daily specials. Although someone else gave me my order, as I was leaving, he says to me, "See ya Tuesday" I waved to him with a huge smile on my face. So I subscribe to you all...this #PHILADELPHIAPRETZELFACTORY location really makes it worth the trip!!!“
Customers` Favorites
“I've been coming to this business for years with my family. My wife and I have had the pleasure of getting to know the staff more then just "hello and goodbye'. I can tell you all day long how they've made my grandchildren's birthdays special. Now, I'm not a facebook guy. I made this account, not only because my wife didn't want to get involved, but because I wasn't going to let some piece of trash on here bash this company and their great staff. These are great people and a lot of us customers know that. So I just wanted to write a post and let Jason, Erika, Alex, Dawn, Alex, Scott, and Pat know how much I appreciate their service and not to let these trolls on here get to them. Keep it up guys and ignore the haters!“
Customers` Favorites
“friendly staff, yummy pretzels“
Customers` Favorites
“They made a small pretzel tray for me last minute for a party! It was a hit and the guests ate them all! The pretzels held up well on the drive down to Baltimore too. Thank you so much for coming through for us!
We got the lemonade of the week as well and it was delicious!
Parking: There are two parking spaces in front of the store.“
Customers` Favorites
“I have been a Fan of Philly Pretzel Factory for a long time now! Every time I go to this location I get the best pretzels!! They are hot and fresh! I am greeted by the staff the minute I walk in. Compared to some other locations, these are better!! If you are craving a fresh soft pretzel…. This is your place!! Keep up the great work!! 🥨🥨🥨🥨🥨🥨🥨🥨🥨🥨🥨“
Customers` Favorites
“Good hotdogs every time we go there“
“Literally the nicest woman ever served me today. They made me a specialty pretzel even though they easily could have said “we don’t have that.” We talked the whole time I waited and she gave me a sample of Boost! For free. Great customer service!“
“I came a few days before Christmas, and brought two pizza pretzels, and they were old. They Manager took very good care of us, refunded the money and remade out pizza pretzel. I did not get the young ladies name, but ai had to come on here And say that I felt satisfied enough, even though the first time wasn't right, the customer service was worth returning and trying again. Cherry Hill mall auntie anne ❤️❤️“
Customers` Favorites
“Thank you again for this wonderful giveaway!! ❤️❤️❤️“
Customers` Favorites
Customers` Favorites
“Love this place. Everything is always fresh and delicious. I made my pretzel run Saturday as I know there will be a full house tomorrow. Don’t forget to tip the hardworking crew. Best deal in Medford NJ.“
“only 5-star sweet can be seen they are mean they're nasty they literally told me no and their time of operation is 10 a.m. and he refuses to make pretzels until 11 a.m. I wouldn't go there I wouldn't buy from there and you don't know how dirty the place is.“
“pizza pretzel!!!!!!!!!!!!!!!!“
“Five Stars and a Salty Sweet Symphony!
From the moment I stepped into this pretzel paradise, I knew I was in for something special. The service? Lightning fast! I was greeted with a warm smile and my order was taken and fulfilled with impressive efficiency. No long waits, just pure, unadulterated pretzel anticipation.
And oh, the pretzels! Forget everything you thought you knew about these twisted treats. I'm a self-proclaimed pretzel aficionado, having sampled countless variations from the usual suspects like Auntie Anne's. But these? These are on a whole other level. The magic formula they've concocted is nothing short of culinary genius.
The texture is simply divine – perfectly soft and chewy, with just the right amount of give. Each bite is a harmonious blend of sweet and salty, a symphony that dances across your taste buds. The balance is impeccable, avoiding the cloying sweetness that plagues so many other pretzel offerings. This is true artistry, a testament to the dedication and passion poured into every single pretzel.
I could taste the freshness, the quality of the ingredients. It was clear that these weren't just mass-produced snacks, but carefully crafted delights. The golden-brown exterior gave way to a warm, pillowy interior, creating a sensory experience that left me wanting more.
Beyond the exceptional food and service, the cleanliness of the space was truly commendable. Every surface gleamed, and the atmosphere was bright and inviting. It's clear that the staff takes pride in maintaining a spotless environment, adding to the overall positive experience.
This isn't just a place to grab a quick snack; it's a destination for pretzel lovers. If you're looking for fast service, absolutely delicious pretzels that redefine the standard, and a clean, welcoming space, look no further. This is a five-star experience from start to finish. I'll be back, and I'll be bringing friends!“
Customers` Favorites
“I grew up in Mt. Ephraim and come back once a year to visit family and eat cheesesteaks, pizza, hoagies, pretzels, Pretzels, and PRETZELS 🥨❤️🥨.
This place is amazing. You can tell how great it is by the amount of customers they have.
Oh poor old stupid Karen didn’t get her promo ice cream 🤣 good riddance.
This place is AMAZING 🥨❤️🥨“
Customers` Favorites
“Auntie Ann's usually earns a five-star rating from me, but I'm compelled to raise a serious concern about this particular location inside Walmart, where I've enjoyed their pretzels for years. Recently, over the last two months, I've noticed a soapy taste to the pretzels. This isn't a one-off; it's happened more than once, and my palate is quite sensitive—I can discern individual ingredients in my food. Could someone from this store or from Auntie Ann's corporate office please investigate? I wouldn't normally take the time to write about this, but it's become distressing as it's now affecting my enjoyment of what used to be a favorite treat.“
Customers` Favorites
“{{restaurant.reviews}}“
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“Everything!! The owners are kind and inviting. Happy to work with you on anything!!“