Bad food. Bad service. THEY LOCK THE BATHROOMS WERE YOU NEED A DAMN BUZZER!!!
Atmosphere: 1
Food: 1
Service: 1
William D. miller jr
Always efficient and polite
Atmosphere: 5
Food: 4
Service: 5
Dhairya Patel
Nice place.
No drive thru
Atmosphere: 5
Food: 5
Service: 5
Lona Gashi
This was one of the most humiliating and frustrating customer service experiences I’ve ever had.
I ordered a hot coffee, but it had a harsh, burned taste. I politely went to the cashier and asked if I could switch it for a cold coffee instead. Rather than helping, he started yelling at me in front of other customers with a shockingly rude and aggressive attitude. I calmly explained that I didn’t want another hot coffee I was even willing to pay for a cold one but he kept arguing with me loudly, causing a scene and making the entire situation uncomfortable and embarrassing.
When I asked another staff member for a refund and that man’s name, she refused to provide it. That same man the older gentleman who was yelling at me told me to go away and complain to whoever I want, with the same nasty attitude.
I wasn’t rude. I wasn’t making a difficult request. I just wanted to enjoy my coffee or pay for something I would actually like. Instead, I was treated with open hostility and complete disrespect.
No customer deserves to be humiliated like that. I will never return, and I hope others think twice before spending their money at a place that allows this kind of behavior toward customers.
Douglas Decker
The line went so fast! There is a pre-order screen that makes it easy for picky customers like me
Atmosphere: 5
Food: 5
Service: 5
Anjana Rathnayake
i buy a drink its too good
Atmosphere: 5
Food: 5
Service: 5
alpesh patel
exellent
Atmosphere: 5
Food: 5
Service: 5
S M
The most incompetent Dunkin. I stop by for coffee here regularly not because i want to but its the most convenient. My order is wrong half the time and have to go back to get it fixed. So annoying. Furthermore, most all the dunkins in this area are owned by the same person so the other locations are just asbad. If you can avoid the dunkins and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Antonio Monasterio
I love getting my cup of Joe here. They are always courteous and have great service.
Atmosphere: 5
Food: 5
Service: 5
Annette Lewis
Fresh not burnt coffee. Made the way I ordered it. Enjoy yours I did. I did not have any food
Never have any donuts, at least any that people want. Should definitely take them off of mobile order because they never have what you order. And of you try to get a refund it takes forever. Don't even bother with donuts if you're not going to keep them available.
Atmosphere: 1
Food: 1
Service: 1
Turhan OZTURK
Around 6 pm , who worked over there, they were really dirty.
Atmosphere: 5
Food: 2
Service: 1
B C
This particular DD on Morris St in Morristown is better than most, they actually make my coffee drinks with accuracy. Other DDs screw up and use milk when you ask for cream, or screw up the flavors.
Bad food. Bad service. THEY LOCK THE BATHROOMS WERE YOU NEED A DAMN BUZZER!!!
Atmosphere: 1
Food: 1
Service: 1
Always efficient and polite
Atmosphere: 5
Food: 4
Service: 5
Nice place.
No drive thru
Atmosphere: 5
Food: 5
Service: 5
This was one of the most humiliating and frustrating customer service experiences I’ve ever had.
I ordered a hot coffee, but it had a harsh, burned taste. I politely went to the cashier and asked if I could switch it for a cold coffee instead. Rather than helping, he started yelling at me in front of other customers with a shockingly rude and aggressive attitude. I calmly explained that I didn’t want another hot coffee I was even willing to pay for a cold one but he kept arguing with me loudly, causing a scene and making the entire situation uncomfortable and embarrassing.
When I asked another staff member for a refund and that man’s name, she refused to provide it. That same man the older gentleman who was yelling at me told me to go away and complain to whoever I want, with the same nasty attitude.
I wasn’t rude. I wasn’t making a difficult request. I just wanted to enjoy my coffee or pay for something I would actually like. Instead, I was treated with open hostility and complete disrespect.
No customer deserves to be humiliated like that. I will never return, and I hope others think twice before spending their money at a place that allows this kind of behavior toward customers.
The line went so fast! There is a pre-order screen that makes it easy for picky customers like me
Atmosphere: 5
Food: 5
Service: 5
i buy a drink its too good
Atmosphere: 5
Food: 5
Service: 5
exellent
Atmosphere: 5
Food: 5
Service: 5
The most incompetent Dunkin. I stop by for coffee here regularly not because i want to but its the most convenient. My order is wrong half the time and have to go back to get it fixed. So annoying. Furthermore, most all the dunkins in this area are owned by the same person so the other locations are just asbad. If you can avoid the dunkins and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I love getting my cup of Joe here.
They are always courteous and have great service.
Atmosphere: 5
Food: 5
Service: 5
Fresh not burnt coffee. Made the way I ordered it. Enjoy yours I did. I did not have any food
Atmosphere: 4
Service: 4
Restaurantji Recommends
Bad service .
Atmosphere: 1
Food: 4
Service: 1
Never have any donuts, at least any that people want. Should definitely take them off of mobile order because they never have what you order. And of you try to get a refund it takes forever. Don't even bother with donuts if you're not going to keep them available.
Atmosphere: 1
Food: 1
Service: 1
Around 6 pm , who worked over there, they were really dirty.
Atmosphere: 5
Food: 2
Service: 1
This particular DD on Morris St in Morristown is better than most, they actually make my coffee drinks with accuracy. Other DDs screw up and use milk when you ask for cream, or screw up the flavors.
Atmosphere: 4
Food: 5
Service: 4
My favorite candy
Atmosphere: 5
Food: 5
Service: 5
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