Dunkin'
375 US-46, Budd Lake
(973) 527-7686
Recent Reviews
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Super disappointed by the staff. This particular Dunkin is the only one I’ve ever had problems with over the years, and it’s disappointed on multiple experiences. The donuts are always dry and lack luster when compared to other locations, the coffees are never consistent, and the staff in general is just not very friendly. I won’t be giving this location anymore chances and will drive a little further down the road for a better experience at the Dunkin in the Village Green Plaza.
Great staff and selection of donuts. Aubrey was vey pleasant.
Atmosphere: 5
Food: 5
Service: 5
Refused to give me a cup of water while i was on the road, then tried to charge me for free water… coffee is horrible STARBUCKS WAY BETTER. Dont waste your time here
Atmosphere: 1
Food: 1
Service: 1
I'm sorry but the woman who works the register in the morning should rethink her career choice. She is rude, pushy and just doesn't listen.
Atmosphere: 1
Food: 5
Service: 1
Rude! Placed a mobile order, walked in to use the restroom and I hear a female say, “I hate when people come in just to use the restroom!”….when I came out of the restroom, she simply looked at me and then proceeded to speak in another language with her coworkers. No hello, no thank you. Just rude and STUPID to not realize some people place mobile orders and then use the restroom. First and last time there.
Atmosphere: 1
Food: 5
Service: 1
5 tables with only a few chairs? I come to get work done. Not convenient.
The best lattes in town, nothing beats the service i experienced here
This is the best Dunkin around! Service and coffee are always great! The staff is always smiling!
Everything was very good and the people there helped my every need . I always love coming to this Dunkin the service is always great
There is this lady that works here who was outright shaming a new young employee. Simply disrespected and embarrassed him for being “too generous” and not preparing the food how he was taught. The employee did nothing but add two extra strips of bacon. She’s an older woman with a pinched expression. I’ve seen her here multiples times before, she always has a very angry tone and expression and her customer service is HORRIBLE. She’s disrespectful to employees. I don’t appreciate the uncomfortable atmosphere she created for customers and employees all around.
Restaurantji Recommends
Newly renovated store that is always kept clean. The food prepared on site is prepared well. In the rare event a mistake is made, they're quick to own it and make it right. The staff is why I return with my kids every week. They are always so polite and friendly to my kids.
I used to like this place, not anymore. I didn’t like the service we got when we were at the register. I felt he was upset. On the other side, the teenager who gave me my coffee was very polite and courteous. Just because of the teenager I gave 3 stars, if it wasn’t for him it wouldn’t be even 1 🤷🏻♀️
Atmosphere: 2
Service: 3
They must be forcing the employees to work here because they’re incompetent and rude , drive the mile down the road to the other
Atmosphere: 1
Food: 3
Service: 1
I think the mature woman here is not understanding enough and is not polite to customers.
Food: 1
Service: 1
Rudest, most incompetent employees in existence
Atmosphere: 1
Food: 1
Service: 1
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