The coffee was horrible horrible Horrible. The only thing good was the wrapped cake.
Food: 1
Service: 2
Patrick Serpico
Went here twice today. I speak for a living and speak loudly, clearly and at a good pace at all drive thrus because I realize there can be background noise on both ends. Today, on my first visit, I had to repeat myself three times so far as what I wanted, to the point that when the employee repeated my order back to me, I had to say “skim” for a fourth time. This wasn’t difficult. I literally only ordered a Large Iced Mocha Latte with Skim. That’s it. That was the entire order and it seemed too difficult for the person working the drive thrus. A few hours later I went back and ordered the same exact drink. I received a medium. I did not pay for a large (supposedly—I didn’t bother asking for a receipt) but I’m not sure how the word large sounds anything remotely like the word medium. I’ll never go again.
Atmosphere: 1
Food: 1
Service: 1
Mukesh Patel
Great service. Food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Tala Adams
Some time my food is cold. And one time my food was just on the table they did not bring it to my car .I was just waiting there and someone else got there food.
Atmosphere: 3
Food: 4
Service: 3
Christina Villanueva
I was disappointed! All of my food was either undercooked or overcooked…. Team members were very dismissive even while ordering.
Food: 1
Service: 1
Steve
As we all know, Dunkin' always has great tasting food. The quality, the taste, always brings us back. Steve G.
Henry Margenau
It’s a dunkin. Staff are quick,friendly and foods always hot. nothing else much to say.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozens of Donuts, Munchkins, Iced Macchiato
Kamil Taha
Good & Excellent service. Food and Coffee always fresh
Atmosphere: 5
Food: 5
Service: 5
B C
Kept getting asked, "is that it" while I was still talking. Both things I ordered were wrong. They either didn't know the difference between vanilla cream and Bavarian or they just didn't care. The sandwich was wrong. The coffee was old. The Bavarian was turning.
Food: 1
Service: 2
Amanda Green
Excellent service. They know my order as soon as i come to the intercom! Coffee and Food are ALWAYS fresh and hot! ? 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Dozens of Donuts, Egg and Cheese
This was location had it down to a science. Staff knew my order before I even had a chance to speak. Now my order is always wrong, I’m waiting up 10 min in drive up for messed up coffee. I go at night now to get a good cup made. The old crew was broken up and the new manager Rebecca is q jerk. Zero management skills and rude! Bring back the old morning crew and throw this lady away! She was so rude to me when I just wanted some damn sugar in my coffee which they forgot. Unacceptable behavior from a manager!!!
Food: 1
Service: 1
C Seaman
So it's my guess that the kid working the drive window tonight July 5th 2024 is taking home some extra spending money Or his math skills are seriously challenged. skimming from the customers by not returning the correct amount of change. I asked for a receipt and he just gave me somebody's random credit card receipt. Let the buyer beware at the Neptune Dunkin' Donuts. Probably best not to give cash at this particular Dunkin Donuts use a card.
Service: 1
Cee S
So it's my guess that the kid working the drive window tonight July 5th 2024 is taking home some extra spending money Or his math skills are seriously challenged. skimming from the customers by not returning the correct amount of change. I asked for a receipt and he just gave me somebody's random credit card receipt. Let the buyer beware at the Neptune Dunkin' Donuts. Probably best not to give cash at this particular Dunkin Donuts use a card.
Service: 1
Wayne Taylor
Professional and courteous service as usual....kudos!!!!
Atmosphere: 5
Food: 5
Service: 5
Liiza Alvex
Coffee always fresh & made right! ❤️ I’ve been coming to this dunkin for the last TWO years and the new management team has been nothing but greatness. My children Love ❤️! The variety of bakers choice donuts for special occasions! Liza Runs on Dunkin ??
Kid-friendliness: A variety of bakers choice donuts, flower donuts for spring ?
The coffee was horrible horrible Horrible. The only thing good was the wrapped cake.
Food: 1
Service: 2
Went here twice today. I speak for a living and speak loudly, clearly and at a good pace at all drive thrus because I realize there can be background noise on both ends. Today, on my first visit, I had to repeat myself three times so far as what I wanted, to the point that when the employee repeated my order back to me, I had to say “skim” for a fourth time. This wasn’t difficult. I literally only ordered a Large Iced Mocha Latte with Skim. That’s it. That was the entire order and it seemed too difficult for the person working the drive thrus. A few hours later I went back and ordered the same exact drink. I received a medium. I did not pay for a large (supposedly—I didn’t bother asking for a receipt) but I’m not sure how the word large sounds anything remotely like the word medium. I’ll never go again.
Atmosphere: 1
Food: 1
Service: 1
Great service. Food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Some time my food is cold. And one time my food was just on the table they did not bring it to my car .I was just waiting there and someone else got there food.
Atmosphere: 3
Food: 4
Service: 3
I was disappointed! All of my food was either undercooked or overcooked…. Team members were very dismissive even while ordering.
Food: 1
Service: 1
As we all know, Dunkin' always has great tasting food. The quality, the taste, always brings us back.
Steve G.
It’s a dunkin. Staff are quick,friendly and foods always hot. nothing else much to say.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozens of Donuts, Munchkins, Iced Macchiato
Good & Excellent service. Food and Coffee always fresh
Atmosphere: 5
Food: 5
Service: 5
Kept getting asked, "is that it" while I was still talking. Both things I ordered were wrong. They either didn't know the difference between vanilla cream and Bavarian or they just didn't care. The sandwich was wrong. The coffee was old. The Bavarian was turning.
Food: 1
Service: 2
Excellent service. They know my order as soon as i come to the intercom! Coffee and Food are ALWAYS fresh and hot! ? 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Dozens of Donuts, Egg and Cheese
Restaurantji Recommends
This was location had it down to a science. Staff knew my order before I even had a chance to speak. Now my order is always wrong, I’m waiting up 10 min in drive up for messed up coffee. I go at night now to get a good cup made. The old crew was broken up and the new manager Rebecca is q jerk. Zero management skills and rude! Bring back the old morning crew and throw this lady away! She was so rude to me when I just wanted some damn sugar in my coffee which they forgot. Unacceptable behavior from a manager!!!
Food: 1
Service: 1
So it's my guess that the kid working the drive window tonight July 5th 2024 is taking home some extra spending money Or his math skills are seriously challenged. skimming from the customers by not returning the correct amount of change. I asked for a receipt and he just gave me somebody's random credit card receipt. Let the buyer beware at the Neptune Dunkin' Donuts. Probably best not to give cash at this particular Dunkin Donuts use a card.
Service: 1
So it's my guess that the kid working the drive window tonight July 5th 2024 is taking home some extra spending money Or his math skills are seriously challenged. skimming from the customers by not returning the correct amount of change. I asked for a receipt and he just gave me somebody's random credit card receipt. Let the buyer beware at the Neptune Dunkin' Donuts. Probably best not to give cash at this particular Dunkin Donuts use a card.
Service: 1
Professional and courteous service as usual....kudos!!!!
Atmosphere: 5
Food: 5
Service: 5
Coffee always fresh & made right! ❤️ I’ve been coming to this dunkin for the last TWO years and the new management team has been nothing but greatness. My children Love ❤️! The variety of bakers choice donuts for special occasions! Liza Runs on Dunkin ??
Kid-friendliness: A variety of bakers choice donuts, flower donuts for spring ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozens of Donuts
Loading...