Dunkin'

3701 NJ-33, Neptune
(732) 922-8122

Recent Reviews

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Reid M Baron

Good, fast food, great service. Very little wait to have your order ready.

Atmosphere: 5

Food: 5

Service: 5

Bill Sail Away Apps

Excellent food and outside was a quiet Pleasant atmosphere.

Berline N

The staff is so rude and disrespectful, I went in to ask for a plain bagel with egg and no bacon, they gave gave a burnt croissant and wen I stated I ask for a bagel not a croissant the girl who took my order started yelling at me saying I should’ve asked for what I wanted they can’t read my mind or guess what I want, every time I come here I get mistreated, this store sucks, they should really train their staff, totally a mood killer, I will never step foot in that store again and I will advise my friends and family to not go there unless they want to have a horrible experience, no wonder why they barely have customers go in there.

Ms Live

OK, I go there again today and this is adding to the previous review again when I say, please cook my bacon and cook the bacon please stop giving me raw bacon that’s it. I’m not coming You know I’ve been around this area for a very long time and I’ve seen how these businesses especially this organization has went up and down. I’m a bus driver so first I start going to the one in Asbury on Main Street. The croissants are always old. the bagels are always doughy. The food is always cold And the bathrooms are disgusting so then I started coming to the one up the hill they’re giving me premade old sandwiches that looks like someone returned. They are burned. The bacon is undercooked. It does not look like snack and bacon. It looks like a bunch of bacon thrown in a bag super greasy and it doesn’t make sense and you guys are charging What now this is why I stopped coming to Dunkin’ Donuts because the service sucks when they did used to have the African-Americans they’re at least the food was good. They may have been a little bit off with customer service but their food was good now you got people that give good customer service Big but because they’re vegetarians and don’t give a damn about the food they don’t care about what they hand people they just at this point they just need to shut these Dunkin’ Donuts down and bring in just some regular coffee and bagel shops.

Atmosphere: 2

Food: 1

Service: 2

Samantha Cummings

Good service and decent food. Clean bathroom

Atmosphere: 5

Food: 5

Service: 5

Klay Cashmere

Customer service is trash. Please bring bag old staff. 🙏🏼🥺🥺🥺🙏🏼

Atmosphere: 1

Food: 1

Service: 1

Eric Salera

Slowest Dunkin ever. The girl at the drive through was really rude as well

Atmosphere: 1

Food: 4

Service: 1

Emily Plumly

I have never in my life experienced someone so rude and obnoxious in customer service. As it is nurses week and in past years dunkin does a free coffee during nurses week.. i asked the employee if they were doing the promotion and she rolled her eyes at me and said no. I understand if they are not doing the promotion but to be treated with attitude was very unnecessary. I then ordered a wake up wrap and she handed me a sandwhich that i did not order. I politely said that wasnt what i ordered but that i would take it. She ripped the bag out of my hand opened the sandwhich and removed the bacon from it and threw just the bacon in the bag and handed it back to me????? I go to this dunkin almost everyday before work and it is a shame that they will never be getting my business again after this experience.

Service: 1

Kerri K

Avocado and TOAST! They don’t toast the bread! Second time this happened.

Food: 1

Service: 1

Jose Gonzalez

Worst Dunkin’ Donuts. Customer service sucks. They take forever to help you inside even with no customers. They are so focused on drive thru (mind you it was only 3 cars), and all employees are focused on preparing orders for drive thru. Not the first time it happens. Don’t go here.

Atmosphere: 1

Food: 1

Service: 1

William Hamilton

This location, much like many of their locations, cannot figure out how to dispense cream in a coffee. It consistently comes looking like a glass of milk. I'm done with Dunkin. This cold brew was supposed to be 2 creams...not double the cream in a medium. Another $5 wasted, last $5 wasted!

Atmosphere: 1

Food: 1

Service: 1

Michele Joan

Third time ordering from here asking for extra bacon on my sandwich, getting charged for extra bacon, and not getting extra bacon even after sounding redundant and asking them to make sure it’s on there. I guess that’s my bad for going back there expecting anything different. 😤

Service: 1

lakristy Holloway

They are very accommodating but my bagel twist was not fresh. Wasn't able to eat but my coffee was great.

Atmosphere: 4

Food: 1

Service: 5

Shirley Durant

My order was wrong in it took very long to get my order.

Atmosphere: 3

Food: 3

Service: 3

cheryl smelson

I love this DD. The staff here are *always* pleasant . The mornings can get busy in the drive thru but that's the only issue. Tables and bathrooms are always clean as well

Atmosphere: 5

Food: 5

Service: 5

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