I wanted to bring to your attention a disappointing experience I had during my recent visit to your store. While the drinks were fine, the service I received from one of your employees, Gabby, was unprofessional and discourteous. She ignored me when I attempted to order, displayed visible attitude, and even rolled her eyes at me.
Unfortunately, this isn’t the first time I’ve noticed this type of behavior from her. As a loyal Starbucks customer, I expect a welcoming and respectful environment, and this experience fell far below that standard. I hope this feedback helps address the issue and ensures future guests receive the level of service Starbucks is known for.
Atmosphere: 1
Food: 1
Service: 1
Mat S.
it was delicious
Atmosphere: 5
Food: 5
Service: 5
Jenni Loughman
The team here are lovely and it is a great place if you need to sit and work with plenty of space and a friendly environment. Ice latte was perfect. Special thanks to Addison for being such a welcoming presence !
Atmosphere: 5
Service: 5
Kenyetter Reid
Save the spit the milk and beverages are good enough without you
Atmosphere: 1
Food: 1
Service: 1
Jordan Kaplan
Staff at this location are very friendly! Store is also huge with a drive through
Vivian S
Great Starbucks with great service.
Kailey Garcia
They forgot the caramel to my Caramel Ribbon crunch I got a large AND EXTRA CARAMEL and I am mad because I just got out of school and I’m angry
Imelda De Los Santos
Not a fan of this location. If you go through the drive thru there is a girl with twist that is ALWAYS rude . Customer service doesn’t exist at all. I had to calm today because I was given a drink without a secured lid. I can totally understand it being an accident but seeing this is the THIRD time I’ve received a drink like this, this doesn’t appear to be an accident. When you ask for a drink sleeve for a hot beverage, you would think you are doing for a social. When I called today to explain my problem , all I got back was “let me take care of your drink for you”. I know this is something that might be ok for some , however that’s nothing as far as I’m concerne. If you hate your job or don’t like dealing with the general public, get a different job. People don’t have to patronize your business but when you don’t care to fix the issue and your only response is a free drink, do better!
Courtney Liszcz
Convenient location but very busy. Very prepared to wait a bit for your order. Lots of staff working they are just busy. Clean and plenty of seating. Restrooms are limited to customers only.
Don't get your coffee here ever. When you cannot make a proper capaccino you should not be in business..
Christina Candido Morelli
This Starbucks is in a great location and the line moves quickly at the drive-through, BUT my order has been wrong literally every single time, and I do a mobile order so it’s in writing and not complicated. Just this morning when I pulled up, I asked that they please make sure the Splenda is in my coffee as requested, and they said absolutely. It wasn’t. The team may just be overwhelmed as it’s a very busy spot.
Lindsey Farmer
This Starbucks is always great, I feel like they always get my order correct. Drive thru waits can be a while depending on what time you go, and it is like 10¢ more expensive than the other Starbucks in the area, but tbh I will always wait in the drive thru instead of getting out of my car
Atmosphere: 5
Food: 5
Service: 5
Areta Trytjak
I came in to buy a bag of coffee. Tom the manager was super helpful explaining caffeine levels and really helped inform my decision! Went out of his way. Thank you - this is my favorite Starbucks location :)
Atmosphere: 5
Food: 5
Service: 5
tim boman
The worst service ever.waited 15 minutes for the wrong item and the kid laughed when I told him it was wrong then took 5 more minutes to make. So I laughed when he handed to me and told him I didn't want it. Thank God for Rook Coffee
Strong coffee
Atmosphere: 5
Food: 5
Service: 5
I wanted to bring to your attention a disappointing experience I had during my recent visit to your store. While the drinks were fine, the service I received from one of your employees, Gabby, was unprofessional and discourteous. She ignored me when I attempted to order, displayed visible attitude, and even rolled her eyes at me.
Unfortunately, this isn’t the first time I’ve noticed this type of behavior from her. As a loyal Starbucks customer, I expect a welcoming and respectful environment, and this experience fell far below that standard. I hope this feedback helps address the issue and ensures future guests receive the level of service Starbucks is known for.
Atmosphere: 1
Food: 1
Service: 1
it was delicious
Atmosphere: 5
Food: 5
Service: 5
The team here are lovely and it is a great place if you need to sit and work with plenty of space and a friendly environment. Ice latte was perfect. Special thanks to Addison for being such a welcoming presence !
Atmosphere: 5
Service: 5
Save the spit the milk and beverages are good enough without you
Atmosphere: 1
Food: 1
Service: 1
Staff at this location are very friendly! Store is also huge with a drive through
Great Starbucks with great service.
They forgot the caramel to my Caramel Ribbon crunch I got a large AND EXTRA CARAMEL and I am mad because I just got out of school and I’m angry
Not a fan of this location. If you go through the drive thru there is a girl with twist that is ALWAYS rude . Customer service doesn’t exist at all. I had to calm today because I was given a drink without a secured lid. I can totally understand it being an accident but seeing this is the THIRD time I’ve received a drink like this, this doesn’t appear to be an accident. When you ask for a drink sleeve for a hot beverage, you would think you are doing for a social. When I called today to explain my problem , all I got back was “let me take care of your drink for you”. I know this is something that might be ok for some , however that’s nothing as far as I’m concerne. If you hate your job or don’t like dealing with the general public, get a different job. People don’t have to patronize your business but when you don’t care to fix the issue and your only response is a free drink, do better!
Convenient location but very busy. Very prepared to wait a bit for your order. Lots of staff working they are just busy. Clean and plenty of seating. Restrooms are limited to customers only.
Restaurantji Recommends
Don't get your coffee here ever. When you cannot make a proper capaccino you should not be in business..
This Starbucks is in a great location and the line moves quickly at the drive-through, BUT my order has been wrong literally every single time, and I do a mobile order so it’s in writing and not complicated. Just this morning when I pulled up, I asked that they please make sure the Splenda is in my coffee as requested, and they said absolutely. It wasn’t. The team may just be overwhelmed as it’s a very busy spot.
This Starbucks is always great, I feel like they always get my order correct. Drive thru waits can be a while depending on what time you go, and it is like 10¢ more expensive than the other Starbucks in the area, but tbh I will always wait in the drive thru instead of getting out of my car
Atmosphere: 5
Food: 5
Service: 5
I came in to buy a bag of coffee. Tom the manager was super helpful explaining caffeine levels and really helped inform my decision! Went out of his way. Thank you - this is my favorite Starbucks location :)
Atmosphere: 5
Food: 5
Service: 5
The worst service ever.waited 15 minutes for the wrong item and the kid laughed when I told him it was wrong then took 5 more minutes to make. So I laughed when he handed to me and told him I didn't want it. Thank God for Rook Coffee
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