Just awful service, waited for a half hour for a black coffee! No one said a word just continued to run for the drive thru.
Atmosphere: 2
Food: 2
Service: 1
M S
Found an entire packet of Splenda inside my coffee as I was finishing it.
Atmosphere: 1
Food: 1
Service: 1
Christopher Kayatin
Great
Atmosphere: 4
Food: 4
Service: 5
Rick C
Over priced black coffee but good.
Service: 4
Hay
Used to come here all the time, came in at 9:40am to order a drink. The woman behind the bar told me it was someone else's job and they'd be with me. After 5 minutes of no help i walked out. One person on drive thru, one person making sandwiches and 3 people on their phones. It used to be great and now it's awful.
Atmosphere: 2
Food: 1
Service: 1
Holly C.
Eh I don't get the hype. This is by far the busiest location I have ever seen. The line is insane
WizZ zZ
Claims that the store is open until 9pm. But there are times that they close at 6 p.m. Must be a bunch of lazy workers?
Service: 1
Julian T Perez (humer101)
Great place not too crowded and the workers are super friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel
Tim Yerves
I don't know what happened here. It used to be good but then some time last year or two it took a nose-dive. Now I drive an extra 5-10 minutes to any other Starbucks. It seems that they often have the cafe closed and operate as "drive thru only" with no explanation. This policy is especially annoying as I always place app orders to pickup in the cafe and then I'm held hostage in a time consuming drive thru line for 10-15 minutes without warning waiting for my (now 20-30 minutes old) drink. Other stores turn off app orders or certain features when busy, why doesn't this one?Aside from that, most of my drinks here are either wrong or taste different than in the other stores.
Atmosphere: 1
Food: 1
Service: 1
Lynn Prudhomme
This Starbucks has gone way down hill. I’ve been coming for years and the vibe from the workers isn’t what it used to be. As of late, you order on the mobile app but can only pick it up at drive thru. The problem is when there are 20 lines in front of you & and you wait for your prepaid and pre - made drink , it’s now not as hot as it should be . I don’t know why they just don’t turn off mobile ordering . Let’s be real . Starbucks is not cheap. To order a $7 luke warm coffee is not the best way to start your day .When you do have an interaction with the staff they are not very friendly. They robotically make your drinks and move on to the next drink .
Made an online order but the inside was closed. So I had to go through the drive thru to receive my order. If you not taking online orders then the online ordering should not be available through the app. But not even that the girl with tattoos at the window obviously don’t nothing about customer service or manners!!!
Atmosphere: 1
Food: 5
Service: 1
Madeline Valente
For some reason you couldn't go inside the shopDrive Thru onlyGot a Compana and asked for extra Whip creamThe espresso tasted burnt and I barely got any whip creamThe drive thru line was fast but the coffee was awful
Service: 2
Cynthia Stamboulian
Door is locked amd only.drive-thru is open ...the line of cars super long ...Ill go elsewhere ...
Service: 1
Brian Christopher Darling
Drove to this location, realized they were drive through only after the fact.
Ellen Clarke
IF I COULD GIVE THIS LOCATION A MINUS 20 STARS I WOULD. I ORDER FROM THEM VIA DOOR DASH AT LEAST TWICE WEEKLY, IF NOT MORE. AND EVERY SINGLE TIME THEY MESS UP MY ORDER. NOT ONCE, BUT EVERY SINGLE TIME!!!! THEY DON'T GET THE DRINK RIGHT, THE WRAP IS HALF COOKED, THEY FORGET A STRAW AND I PAY FOR EXPRESS DELIVERY AND WIND UP WAITING NEARLY AN HOUR. YOU WOULD THINK WITH THE INSANE PRICES THEY CHARGE, THAT THEY COULD PAY ATTENTION TO THE DETAILS OF THE ORDER AND GET IT RIGHT. I AM NEVER GOING TO ORDER FROM THEM AGAIN. IT'S JUST TOO MUCH TROUBLE. THE MANAGER THERE SHOULD BE FIRED, ALONG WITH THE REST OF THE INCOMPETENT STAFF. WHAT A WASTE OF MONEY!!!!
Just awful service, waited for a half hour for a black coffee! No one said a word just continued to run for the drive thru.
Atmosphere: 2
Food: 2
Service: 1
Found an entire packet of Splenda inside my coffee as I was finishing it.
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 4
Food: 4
Service: 5
Over priced black coffee but good.
Service: 4
Used to come here all the time, came in at 9:40am to order a drink. The woman behind the bar told me it was someone else's job and they'd be with me. After 5 minutes of no help i walked out. One person on drive thru, one person making sandwiches and 3 people on their phones. It used to be great and now it's awful.
Atmosphere: 2
Food: 1
Service: 1
Eh I don't get the hype. This is by far the busiest location I have ever seen. The line is insane
Claims that the store is open until 9pm. But there are times that they close at 6 p.m. Must be a bunch of lazy workers?
Service: 1
Great place not too crowded and the workers are super friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel
I don't know what happened here. It used to be good but then some time last year or two it took a nose-dive. Now I drive an extra 5-10 minutes to any other Starbucks. It seems that they often have the cafe closed and operate as "drive thru only" with no explanation. This policy is especially annoying as I always place app orders to pickup in the cafe and then I'm held hostage in a time consuming drive thru line for 10-15 minutes without warning waiting for my (now 20-30 minutes old) drink. Other stores turn off app orders or certain features when busy, why doesn't this one?Aside from that, most of my drinks here are either wrong or taste different than in the other stores.
Atmosphere: 1
Food: 1
Service: 1
This Starbucks has gone way down hill. I’ve been coming for years and the vibe from the workers isn’t what it used to be. As of late, you order on the mobile app but can only pick it up at drive thru. The problem is when there are 20 lines in front of you & and you wait for your prepaid and pre - made drink , it’s now not as hot as it should be . I don’t know why they just don’t turn off mobile ordering . Let’s be real . Starbucks is not cheap. To order a $7 luke warm coffee is not the best way to start your day .When you do have an interaction with the staff they are not very friendly. They robotically make your drinks and move on to the next drink .
Atmosphere: 1
Service: 1
Restaurantji Recommends
Made an online order but the inside was closed. So I had to go through the drive thru to receive my order. If you not taking online orders then the online ordering should not be available through the app. But not even that the girl with tattoos at the window obviously don’t nothing about customer service or manners!!!
Atmosphere: 1
Food: 5
Service: 1
For some reason you couldn't go inside the shopDrive Thru onlyGot a Compana and asked for extra Whip creamThe espresso tasted burnt and I barely got any whip creamThe drive thru line was fast but the coffee was awful
Service: 2
Door is locked amd only.drive-thru is open ...the line of cars super long ...Ill go elsewhere ...
Service: 1
Drove to this location, realized they were drive through only after the fact.
IF I COULD GIVE THIS LOCATION A MINUS 20 STARS I WOULD. I ORDER FROM THEM VIA DOOR DASH AT LEAST TWICE WEEKLY, IF NOT MORE. AND EVERY SINGLE TIME THEY MESS UP MY ORDER. NOT ONCE, BUT EVERY SINGLE TIME!!!! THEY DON'T GET THE DRINK RIGHT, THE WRAP IS HALF COOKED, THEY FORGET A STRAW AND I PAY FOR EXPRESS DELIVERY AND WIND UP WAITING NEARLY AN HOUR. YOU WOULD THINK WITH THE INSANE PRICES THEY CHARGE, THAT THEY COULD PAY ATTENTION TO THE DETAILS OF THE ORDER AND GET IT RIGHT. I AM NEVER GOING TO ORDER FROM THEM AGAIN. IT'S JUST TOO MUCH TROUBLE. THE MANAGER THERE SHOULD BE FIRED, ALONG WITH THE REST OF THE INCOMPETENT STAFF. WHAT A WASTE OF MONEY!!!!
Atmosphere: 1
Food: 1
Service: 1