We came on a Saturday night, party of 8 for our friend’s birthday. It took our server at least ten minutes to stop by and take a drink order, and once she was ready, we were already ready for 2 drinks each. Appetizers arrived without silverware, plates or our server around. From then on anything we needed we flagged down a passing busser who was incredible btw. Our birthday girl received her dessert not only without silverware but also found a large piece of aluminum in it. We asked to see a manager finally and it was 15 minutes before anyone came over and we mentioned the dessert and poor service. The manager comped the dessert. We were charged auto gratuity of $78 for the server who was barely at the table. The worst part of the evening was on our way out when the server literally stepped in front of us trying to leave and confronted us for complaining about her service. I can’t imagine in which scenario that would be appropriate, it’s not like we stiffed her. She just made almost $80 off of us and then picked a fight with us. I can’t believe this place endorses this kind of behavior.
Atmosphere: 3
Food: 2
Service: 1
Archer Jones
Great food and atmosphere as always. A go to place for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Steak Sandwich, Philly Cheese Steak, Wings
John Maiurro
Very nice place and great service and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Burger, Wings
anthony giaquinta
Food is excellent. Quick and friendly service
Atmosphere: 5
Food: 5
Service: 5
Stephen Willoughby
Nice atmosphere, service was fine. Food portions were hefty. My dish was okay but honestly I was hoping it would be better. I had the steak sandwich which was meh... The fries were good. I will revisit a 2nd time and try something different.
Atmosphere: 4
Food: 3
Service: 4
Jessica Blackwell
I had tuscan flatbread ... i thought it was a sandwich never had flat bread before. I am addicted. That was delicious Artichokes hearts with roasted peppers and provolone cheese... yummy. 😋
Also Loren at the front was such a delight .. she was so friendly and Happy to be there.... . Her energy was on fire... Thank you ... And you know the food's good, any food you get because it's packed jam packed all the time...
Atmosphere: 5
Food: 5
Service: 5
Marty Hudson
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Buffalo Wings, Texas Burger
Holly Welsh
Very crowded extremely loud not a place for a quiet dinner or to linger. Food was ok
Atmosphere: 3
Food: 3
Service: 4
Kimberly C
Love the new location and atmosphere. No issues except for the tap water they served were terrible and tasted like toxic burnt plastic. Please check the drinking water. I don't think it's potable.
Atmosphere: 4
Food: 4
Service: 4
Diane Wittig
This past week, we celebrated a memorable event for my husband’s 75th birthday at Polo’s Bar and Grill, and we have the deepest appreciation for Rose and the staff. The large selection of appetizers, entrees, and desserts provided something for everyone in our group of 18, and each guest thoroughly enjoyed their delicious meal. The spacious party dining room allowed both the children and the adults to not have to be seated throughout the party but walk around to socialize. The service we received was outstanding. Our server, Natale, was helpful, friendly, and attentive, promptly handling all our requests with the utmost professionalism. From Rose’s expert planning assistance to the final moments of dessert, the entire Polo’s Bar and Grill experience was nothing short of exceptional. We certainly are recommending Polo’s Bar and Grill to others and look forward to dining there in the near future.
Kid-friendliness: Absolutely.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Onion Soup, Chicken Pot Pie, Hamburger, Cuban Panini
Food was ok wings were over cooked. All in all good place for a game and a meal.
Atmosphere: 5
Food: 3
Service: 5
SAMMY RODRIGUEZ
My boyfriend and I went today for the first time and we sat at the bar the bartender is not very friendly he didn't even know when we left despite that we left a good tip because the food was delicious
Atmosphere: 5
Food: 5
Service: 2
Gabriel Tawiah
Chicken pot pie, pulled pork, and burgers are great.
Atmosphere: 4
Food: 5
Service: 5
Jean Zondag
Food is very good. Staff is great. I had the Asiago steak and it was amazing my favorite thing there is there ff are so good!
Dietary restrictions: I'm gf and they made the asiago steak sandwich on gf bun so good. Their steak fries are also gf and amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Onion Soup, Steak Sandwich, Steak
Shawn’s Hungry
My new favorite Bar. I was blown away with how delicious their Bar pies and chicken cutlet panini was. The Honey mustard chicken cutlet mozzarella bar pie was so good with crispy fresh chicken cutlet and melting mozzarella. I never thought honey mustard would work on a pizza but they made it work really well. The bbq chicken pie was also good and I tried a chicken cordon blue panini which was super professional once again with crispy fresh chicken cutlet , ham , Swiss and a garlic mayo. The panini was offered with a side of fries but I chose a salad which was perfect as well. Lots of drinks and also other bar pies , burgers, wings and paninis even regular entrees and appetizers to choose from. Large bar area and dining area with plenty of room and TVs to watch sports. They also have a private room for parties. I will be back to try lots of other Items. Service was fast and friendly.
We came on a Saturday night, party of 8 for our friend’s birthday. It took our server at least ten minutes to stop by and take a drink order, and once she was ready, we were already ready for 2 drinks each. Appetizers arrived without silverware, plates or our server around. From then on anything we needed we flagged down a passing busser who was incredible btw. Our birthday girl received her dessert not only without silverware but also found a large piece of aluminum in it. We asked to see a manager finally and it was 15 minutes before anyone came over and we mentioned the dessert and poor service. The manager comped the dessert. We were charged auto gratuity of $78 for the server who was barely at the table. The worst part of the evening was on our way out when the server literally stepped in front of us trying to leave and confronted us for complaining about her service. I can’t imagine in which scenario that would be appropriate, it’s not like we stiffed her. She just made almost $80 off of us and then picked a fight with us. I can’t believe this place endorses this kind of behavior.
Atmosphere: 3
Food: 2
Service: 1
Great food and atmosphere as always. A go to place for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Steak Sandwich, Philly Cheese Steak, Wings
Very nice place and great service and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Burger, Wings
Food is excellent. Quick and friendly service
Atmosphere: 5
Food: 5
Service: 5
Nice atmosphere, service was fine. Food portions were hefty. My dish was okay but honestly I was hoping it would be better. I had the steak sandwich which was meh... The fries were good. I will revisit a 2nd time and try something different.
Atmosphere: 4
Food: 3
Service: 4
I had tuscan flatbread ... i thought it was a sandwich never had flat bread before.
I am addicted. That was delicious
Artichokes hearts with roasted peppers and provolone cheese... yummy. 😋
Also Loren at the front was such a delight .. she was so friendly and Happy to be there.... . Her energy was on fire...
Thank you ...
And you know the food's good, any food you get because it's packed jam packed all the time...
Atmosphere: 5
Food: 5
Service: 5
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Buffalo Wings, Texas Burger
Very crowded extremely loud not a place for a quiet dinner or to linger. Food was ok
Atmosphere: 3
Food: 3
Service: 4
Love the new location and atmosphere. No issues except for the tap water they served were terrible and tasted like toxic burnt plastic. Please check the drinking water. I don't think it's potable.
Atmosphere: 4
Food: 4
Service: 4
This past week, we celebrated a memorable event for my husband’s 75th birthday at Polo’s Bar and Grill, and we have the deepest appreciation for Rose and the staff.
The large selection of appetizers, entrees, and desserts provided something for everyone in our group of 18, and each guest thoroughly enjoyed their delicious meal. The spacious party dining room allowed both the children and the adults to not have to be seated throughout the party but walk around to socialize.
The service we received was outstanding. Our server, Natale, was helpful, friendly, and attentive, promptly handling all our requests with the utmost professionalism.
From Rose’s expert planning assistance to the final moments of dessert, the entire Polo’s Bar and Grill experience was nothing short of exceptional.
We certainly are recommending Polo’s Bar and Grill to others and look forward to dining there in the near future.
Kid-friendliness: Absolutely.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Onion Soup, Chicken Pot Pie, Hamburger, Cuban Panini
Restaurantji Recommends
Food was ok wings were over cooked. All in all good place for a game and a meal.
Atmosphere: 5
Food: 3
Service: 5
My boyfriend and I went today for the first time and we sat at the bar the bartender is not very friendly he didn't even know when we left despite that we left a good tip because the food was delicious
Atmosphere: 5
Food: 5
Service: 2
Chicken pot pie, pulled pork, and burgers are great.
Atmosphere: 4
Food: 5
Service: 5
Food is very good. Staff is great. I had the Asiago steak and it was amazing my favorite thing there is there ff are so good!
Dietary restrictions: I'm gf and they made the asiago steak sandwich on gf bun so good. Their steak fries are also gf and amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Onion Soup, Steak Sandwich, Steak
My new favorite Bar. I was blown away with how delicious their Bar pies and chicken cutlet panini was. The Honey mustard chicken cutlet mozzarella bar pie was so good with crispy fresh chicken cutlet and melting mozzarella. I never thought honey mustard would work on a pizza but they made it work really well. The bbq chicken pie was also good and I tried a chicken cordon blue panini which was super professional once again with crispy fresh chicken cutlet , ham , Swiss and a garlic mayo. The panini was offered with a side of fries but I chose a salad which was perfect as well. Lots of drinks and also other bar pies , burgers, wings and paninis even regular entrees and appetizers to choose from. Large bar area and dining area with plenty of room and TVs to watch sports. They also have a private room for parties. I will be back to try lots of other Items. Service was fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
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