Hidden Grounds Chai & Coffee House

disappointed in so many ways - overpriced coffee with unfriendly barista. If you're gonna charge me for $7.30 for a low quality coffee (tastes like 2 or 3 bucks coffee), at least do it nicely. It was good before, used to have coffee date here but will not come anymore.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Taro Latte

It's a shame to have no plant-based options in 2025. Hope the management will make choices that are better for the animals and environment soon.

P.S. (Regarding your sign) VEGAN because murder is wrong.

Atmosphere: 3

Food: 3

Service: 1

Worst customer service and the food was terribly lacking. I asked to get the sauce on the side for my avocado toast and the woman working (blonde hair and rainbow sweater) scoffed, rolled her eyes, and after giving me attitude then agreed. I wouldn’t have had to ask if the kiosks they make you self-order on would give you an option to add notes or make customizations.

Then later when I asked for more milk in my drink she rolled her eyes again and said “we are busy right now”. Shockingly bad service. I wish I could say the food made up for it but the avocado toast was lacking flavor and the feta on top was by far the worst feta I’ve had - dry and tasteless.

Would not recommend this place. Looked nice online but wow… very deceiving.

Atmosphere: 1

Food: 1

Service: 1

I used to go to this coffee shop regularly a few years ago and I remember the barista, a fine dark skin woman, serving coffee with really good service, back then. It was really a great place to get coffee. It seems like she no longer works there and it now seems like the baristas lack good customer service skills.

Atmosphere: 1

Service: 1

One of my favorite coffee places in recent years. But the past six months have been consistently not good (just this location). 👎🏻

It used to be the only good one in the area. Now other new coffee spots opening up in the area that are better. ☕️

Hidden Grounds please review quality control. 🕵️

Lovely Bagel and cappuccino but when i went to order one cappuccino to go the barista said to the other i asked for a latte i told him i said cappuccino and he rudely told me that cappuccino is the same as a latte and asked me whats the difference. The only thing I know is that cappuccino has less milk. But he really make me feel uncomfortable. That wasn't at all necessary. Thank you for spoiling my experience ?

Atmosphere: 4

Food: 5

Service: 2

Always a wonderful time! The drinks are amazing and the vibe is so cool. I love supporting this business when I can :)

Atmosphere: 5

Food: 5

Service: 5

My first time coming here. The place is beautiful. Very calm, love the aesthetic, friendly to everyone! The pastries and donuts look so good. I didn't get one this time but I will be back! The coffee is 10/10! The taste is amazing very different from dunkin & starbucks love that. The Match's lattee w/ pumpkin is 20/10!!!!! BUSSING!!!!!!!!!! The ladies were so nice. Such a vybeeeeeee!

Atmosphere: 5

Service: 5

Saw flies on the donuts so didn’t end up getting those. But the coffee was fresh and tasty. Not the cleanest either.

Atmosphere: 3

Food: 3

Service: 5

The red eye here is incredible. Fast service and good atmosphere. Would 100% recommend over starbucks. Haven't checked out the other location but am looking forward to

Atmosphere: 5

Food: 5

Service: 5

Best tasting Chai I’ve had in a while now.
New Orleans brew is also good. Nice vibe, cosy place.

Atmosphere: 5

Food: 5

Service: 5

Coffee and avocado toast is delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Avocado Toast, Pour over Coffee

I don’t like the place, to be honest, but I rate it 5 stars because they have the best and most incredible black coffee in downtown

Atmosphere: 3

Food: 5

Service: 5

My go to coffee shop! Friendly service and great coffee! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cafe Mocha Poured by the Legendary Justin

Overpriced and terrible($28 total cost) Worse coffee than instant coffee. Better options nearby.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Bagel with Cream Cheese, Pour over Coffee