Always kept tidy and workers are amazing! Shedrick was so helpful, 100/10 customer service
Atmosphere: 5
Food: 5
Service: 5
Aisha Dorley
The slowest Panera I’ve ever been to, and they weren’t even busy. I would understand if they were. People I ordered before got their food before me. My wait was over 20 minutes for 2 half sandwiches. The sandwich was good tho
Saeed Sarkhot
The old, bald man made rude remarks towards me. I’m suprised he still has a job there, haha.
Atmosphere: 1
Food: 5
Service: 1
Rebecca K
the customer service here is horrendous and management seriously needs to change. i had the most humiliating and worst experience at this panera today because of one of the workers who was an old man. not only was he rude and disrespectful, he was racist and immediately discriminated against me when all i wanted to do was buy a drink cup. i asked if i can buy a drink cup and he snarkily responded that they do not give free drinks. I asked to BUY a drink cup, but he automatically assumed that I was just trying to fet something for free? I told him "Yes, I know I just wanted to buy a drink" and i inputted my rewards number as i was purchasing the item. Suddenly, he started yelling at me in front of all the customers saying, "I dont know what you are trying to pull but we do not give free drinks." I was inputting my rewards number and I clarified SEVERAL times that I was just trying to buy a drink! I even had my credit card out the whole time. I tried to explain I was just buying a drink like I did from the start and he then proceeded to say, "why didn't you say so." All I was trying to do was purchase a drink, and he embarrassed me in front of all the people by accusing me of trying to get a free drink. Was it because I was asian? Either way, I was mortified by the sudden accusation and felt so unfair. I honestly cant believe Panera would keep someone like that as a worker, and it is my regret that I didnt get his name to report him to higher authority. On a side note, they packaged my order so badly and the juice from my sandwich leaked through my shirt and stained it. As a restaurant near a college campus, you would think they'd be more friendly but this was truly the worst experience I had and will never be coming back.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Kim
the customer service here is horrendous and management seriously needs to change. i had the most humiliating and worst experience at this panera today because of one of the workers who was an old man. not only was he rude and disrespectful, he was racist and immediately discriminated against me when all i wanted to do was buy a drink cup. i asked if i can buy a drink cup and he snarkily responded that they do not give free drinks. I asked to BUY a drink cup, but he automatically assumed that I was just trying to fet something for free? I told him "Yes, I know I just wanted to buy a drink" and i inputted my rewards number as i was purchasing the item. Suddenly, he started yelling at me in front of all the customers saying, "I dont know what you are trying to pull but we do not give free drinks." I was inputting my rewards number and I clarified SEVERAL times that I was just trying to buy a drink! I even had my credit card out the whole time. I tried to explain I was just buying a drink like I did from the start and he then proceeded to say, "why didn't you say so." All I was trying to do was purchase a drink, and he embarrassed me in front of all the people by accusing me of trying to get a free drink. Was it because I was asian? Either way, I was mortified by the sudden accusation and felt so unfair. I honestly cant believe Panera would keep someone like that as a worker, and it is my regret that I didnt get his name to report him to higher authority. On a side note, they packaged my order so badly and the juice from my sandwich leaked through my shirt and stained it. As a restaurant near a college campus, you would think they'd be more friendly but this was truly the worst experience I had and will never be coming back.
Atmosphere: 1
Food: 1
Service: 1
Jenting Hsu
The only Panera in the area that I know of with PLASTIC straws. Enough said.
Atmosphere: 5
Food: 5
Service: 5
denisse Aracena
Closes way too early. Not the best service.
Atmosphere: 2
Food: 1
Service: 1
Goldy Zazon
Staff is nice and friendly here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich and Soup Mac
gargi sen
I ordered food via Uber eats . And. The food came with potential safety hazard. I never knew Panera bread offered this bad service. Absolutely disgusting.i ordered two soup with French bread. And it looks like they just threw the bread in the brown bag. Absolutely disgraceful . It’s a question for the team Panera- will you eat food if it’s deliver in this condition?
The apple accompied with the sandwich is so old that the color is brown. The apple is very soft and spongy. I can't imagine they still offer it without checking the quality.
Food: 1
Noelle
Sloppy place. I saw them throwing my food to each other instead of passing to each other. The put a half an avocado instead of slicing it through the sandwich. The avocado had this nasty bad circle and my meat had a giant piece of fatty
Atmosphere: 4
Food: 1
Service: 2
Aditya MAnna
The owner Vince is a highly unlikable character. He'll put on an act and pretend to be nice if you're SPENDING $$$. Unfortunately I feel the prices for panera are too high therefore I never buy anything resorting to using sip club. He doesn't know how to respect people that aren't spending money. Yelled at me after asking me to pick up the wrong order. The names weren't even similar, just a random desi name and figured it was mine. His own worker had to correct him. Panera management please get this horrendous manager out of management, his behavior is just unacceptable. Being spoken to in a rude manner shouldn't be acceptable whether I'm spending money or not. Vince you're an idiot in the most disrespectful way possible! The store would be much better off without you, you ruin the atmosphere and people's day as well. Please retire!
Atmosphere: 3
Food: 2
Service: 1
Saanvi Bhattarai
Very disappointed in this Panera, i had to force myself to swallow the food. Ordered a bagel and a chai latte. They didn't even spread the cream cheese on it for us, we had to do their job for them so they didn't really offer any service. Chai latte was literally just milk. I paid like $5 for plain milk its messed up.
Atmosphere: 3
Food: 2
Service: 3
Lorena Rossettin
I paid almost 6$ for a coffee and they filled it only HALF WAY (see in the picture). This is not the first time to happen and it's kind of annoying, but it still tastes good!
The old bald man made racist comments
Atmosphere: 1
Food: 1
Service: 1
Always kept tidy and workers are amazing! Shedrick was so helpful, 100/10 customer service
Atmosphere: 5
Food: 5
Service: 5
The slowest Panera I’ve ever been to, and they weren’t even busy. I would understand if they were. People I ordered before got their food before me. My wait was over 20 minutes for 2 half sandwiches. The sandwich was good tho
The old, bald man made rude remarks towards me. I’m suprised he still has a job there, haha.
Atmosphere: 1
Food: 5
Service: 1
the customer service here is horrendous and management seriously needs to change. i had the most humiliating and worst experience at this panera today because of one of the workers who was an old man. not only was he rude and disrespectful, he was racist and immediately discriminated against me when all i wanted to do was buy a drink cup. i asked if i can buy a drink cup and he snarkily responded that they do not give free drinks. I asked to BUY a drink cup, but he automatically assumed that I was just trying to fet something for free? I told him "Yes, I know I just wanted to buy a drink" and i inputted my rewards number as i was purchasing the item. Suddenly, he started yelling at me in front of all the customers saying, "I dont know what you are trying to pull but we do not give free drinks." I was inputting my rewards number and I clarified SEVERAL times that I was just trying to buy a drink! I even had my credit card out the whole time. I tried to explain I was just buying a drink like I did from the start and he then proceeded to say, "why didn't you say so." All I was trying to do was purchase a drink, and he embarrassed me in front of all the people by accusing me of trying to get a free drink. Was it because I was asian? Either way, I was mortified by the sudden accusation and felt so unfair. I honestly cant believe Panera would keep someone like that as a worker, and it is my regret that I didnt get his name to report him to higher authority. On a side note, they packaged my order so badly and the juice from my sandwich leaked through my shirt and stained it. As a restaurant near a college campus, you would think they'd be more friendly but this was truly the worst experience I had and will never be coming back.
Atmosphere: 1
Food: 1
Service: 1
the customer service here is horrendous and management seriously needs to change. i had the most humiliating and worst experience at this panera today because of one of the workers who was an old man. not only was he rude and disrespectful, he was racist and immediately discriminated against me when all i wanted to do was buy a drink cup. i asked if i can buy a drink cup and he snarkily responded that they do not give free drinks. I asked to BUY a drink cup, but he automatically assumed that I was just trying to fet something for free? I told him "Yes, I know I just wanted to buy a drink" and i inputted my rewards number as i was purchasing the item. Suddenly, he started yelling at me in front of all the customers saying, "I dont know what you are trying to pull but we do not give free drinks." I was inputting my rewards number and I clarified SEVERAL times that I was just trying to buy a drink! I even had my credit card out the whole time. I tried to explain I was just buying a drink like I did from the start and he then proceeded to say, "why didn't you say so." All I was trying to do was purchase a drink, and he embarrassed me in front of all the people by accusing me of trying to get a free drink. Was it because I was asian? Either way, I was mortified by the sudden accusation and felt so unfair. I honestly cant believe Panera would keep someone like that as a worker, and it is my regret that I didnt get his name to report him to higher authority. On a side note, they packaged my order so badly and the juice from my sandwich leaked through my shirt and stained it. As a restaurant near a college campus, you would think they'd be more friendly but this was truly the worst experience I had and will never be coming back.
Atmosphere: 1
Food: 1
Service: 1
The only Panera in the area that I know of with PLASTIC straws. Enough said.
Atmosphere: 5
Food: 5
Service: 5
Closes way too early. Not the best service.
Atmosphere: 2
Food: 1
Service: 1
Staff is nice and friendly here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich and Soup Mac
I ordered food via Uber eats . And. The food came with potential safety hazard. I never knew Panera bread offered this bad service. Absolutely disgusting.i ordered two soup with French bread. And it looks like they just threw the bread in the brown bag. Absolutely disgraceful . It’s a question for the team Panera- will you eat food if it’s deliver in this condition?
Food: 1
Service: 1
Restaurantji Recommends
The apple accompied with the sandwich is so old that the color is brown. The apple is very soft and spongy. I can't imagine they still offer it without checking the quality.
Food: 1
Sloppy place. I saw them throwing my food to each other instead of passing to each other. The put a half an avocado instead of slicing it through the sandwich. The avocado had this nasty bad circle and my meat had a giant piece of fatty
Atmosphere: 4
Food: 1
Service: 2
The owner Vince is a highly unlikable character. He'll put on an act and pretend to be nice if you're SPENDING $$$. Unfortunately I feel the prices for panera are too high therefore I never buy anything resorting to using sip club. He doesn't know how to respect people that aren't spending money. Yelled at me after asking me to pick up the wrong order. The names weren't even similar, just a random desi name and figured it was mine. His own worker had to correct him. Panera management please get this horrendous manager out of management, his behavior is just unacceptable. Being spoken to in a rude manner shouldn't be acceptable whether I'm spending money or not. Vince you're an idiot in the most disrespectful way possible! The store would be much better off without you, you ruin the atmosphere and people's day as well. Please retire!
Atmosphere: 3
Food: 2
Service: 1
Very disappointed in this Panera, i had to force myself to swallow the food. Ordered a bagel and a chai latte. They didn't even spread the cream cheese on it for us, we had to do their job for them so they didn't really offer any service. Chai latte was literally just milk. I paid like $5 for plain milk its messed up.
Atmosphere: 3
Food: 2
Service: 3
I paid almost 6$ for a coffee and they filled it only HALF WAY (see in the picture). This is not the first time to happen and it's kind of annoying, but it still tastes good!
Atmosphere: 4
Food: 2
Service: 3
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