We love surreal and miss it now that it moved away from our area. No other ice cream place has the unique flavors and combinations of Surreal. The Earl grey Vietnamese coffee or the Matcha and Tarro flavors are the best.
Ayaan Qayyum
Great place but the seating is a bit cramped.
Ash A
Surreal used to be good but recently it seems like this location has been understaffed and just not clean. The day I went in, there was one worker and a line filling up the place. The worker was trying his best but he seemed exhausted and was struggling to keep up with the volume of orders. Upon receiving my ice cream, there was a hair in it and I was unable to finish it because it also tasted sour (maybe the whip cream). I felt so bad for the worker, I didn’t say anything and left. Literally my worst experience here and I’ve been coming to surreal for well over 5 years.
Robert de Leon
The desserts were well-made and delicious. The place was bustling with college students with energetic music playing. The staff, though pleasant, didn't go out of their way to make me feel like anything more than a number, as they were busy cranking out desserts. There was a bucket catching leaking water right next to where I was sitting. Still, I would probably come back, being that their ice cream, teas, and cake jars really hit the spot.
Si Yuan
Terrible. The lady who made my order not only put the ice creams in a diagonal which caused it to fall IN THE SHOP!! But Refuse to give us spoons. Never coming here again. Please do better. If you want GOOD surreal creamery go to Westfield. NOT New Brunswick.
Todd Brewer
First time going, wanted to try something with my girlfriend but buddy behind the counter was to worried about eating his chipotle and made both drinks horrible, won’t be back..
radha ramya
I ordered Dulce De Leche, Chocolate meltdown overload and chocolate blackout. They tasted yummy.
Noori Kay
Love this place!! The Cookie Monster is a big hit with my kids and the bubble tea and honestly all the ice cream combos are outstanding. The staff at this location is superb and great with recommendations!
Yawer Khan
Absolutely disgusting experience worst place ever! Stood in line for 10 mins . The guy behind the counter was working all alone and had plenty orders it seemed like he got overwhelmed and went to bathroom and threw Up and everyone could hear him throwing up! Everyone walked out and wasted their time! Owners should be more considerate and have more than 1 person working when it’s packed do not recommend!
Nick Sypniewski
The portion sizes here are huge but definitely a bit pricey. I would prefer an option to get a much smaller portion for a cheaper price, because even the smallest cup was a good 2+ regular servings. Service was great and relatively speedy, but I'm not a fan of the atmosphere inside. The stools were all barely held together by the couple of screws and I felt pretty unsafe sitting on the one and I am not a big person by any means. Wish it was a bit more welcoming inside to sit and enjoy, but the ice cream was great so I really can't complain much. Would return if I were in the area again.
ice cream always so yummy!! recommend earl grey, super light and refreshing
Food: 5
Service: 5
K L
Popular ice cream shop near Rutgers. Decent ice cream. Big portion. Very small and could get very crowded on weekend night. Street parking nearby.
Atmosphere: 4
Food: 4
Service: 4
misha tahir
I hope everyone gets to see this. This place is EXTREMELY dirty and unhygienic. There were fruit flies and bugs and dust everywhereeee. This is horrendous. Stay safe.
Atmosphere: 1
Sierra Binondo
taro matcha swirl........ incredible. one of the best desserts i've had
thank you for layering toppings as well omg no one ever does that alskjsjshdjdkd
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Matcha Swirl, Matcha and Taro Ice Cream
Kristen Watts
I was really excited to try this place. When I crossed the street and a car stopped for me a car behind him sped around and almost hit me. When I went to order my ice cream the server just started at me and was unresponsive made me wait until this women went back and forth because she did not have enough money to pay for her ice cream I ended up just leaving.
We love surreal and miss it now that it moved away from our area. No other ice cream place has the unique flavors and combinations of Surreal. The Earl grey Vietnamese coffee or the Matcha and Tarro flavors are the best.
Great place but the seating is a bit cramped.
Surreal used to be good but recently it seems like this location has been understaffed and just not clean. The day I went in, there was one worker and a line filling up the place. The worker was trying his best but he seemed exhausted and was struggling to keep up with the volume of orders. Upon receiving my ice cream, there was a hair in it and I was unable to finish it because it also tasted sour (maybe the whip cream). I felt so bad for the worker, I didn’t say anything and left. Literally my worst experience here and I’ve been coming to surreal for well over 5 years.
The desserts were well-made and delicious. The place was bustling with college students with energetic music playing. The staff, though pleasant, didn't go out of their way to make me feel like anything more than a number, as they were busy cranking out desserts. There was a bucket catching leaking water right next to where I was sitting. Still, I would probably come back, being that their ice cream, teas, and cake jars really hit the spot.
Terrible. The lady who made my order not only put the ice creams in a diagonal which caused it to fall IN THE SHOP!! But Refuse to give us spoons. Never coming here again. Please do better. If you want GOOD surreal creamery go to Westfield. NOT New Brunswick.
First time going, wanted to try something with my girlfriend but buddy behind the counter was to worried about eating his chipotle and made both drinks horrible, won’t be back..
I ordered Dulce De Leche, Chocolate meltdown overload and chocolate blackout. They tasted yummy.
Love this place!! The Cookie Monster is a big hit with my kids and the bubble tea and honestly all the ice cream combos are outstanding. The staff at this location is superb and great with recommendations!
Absolutely disgusting experience worst place ever! Stood in line for 10 mins . The guy behind the counter was working all alone and had plenty orders it seemed like he got overwhelmed and went to bathroom and threw Up and everyone could hear him throwing up! Everyone walked out and wasted their time! Owners should be more considerate and have more than 1 person working when it’s packed do not recommend!
The portion sizes here are huge but definitely a bit pricey. I would prefer an option to get a much smaller portion for a cheaper price, because even the smallest cup was a good 2+ regular servings. Service was great and relatively speedy, but I'm not a fan of the atmosphere inside. The stools were all barely held together by the couple of screws and I felt pretty unsafe sitting on the one and I am not a big person by any means. Wish it was a bit more welcoming inside to sit and enjoy, but the ice cream was great so I really can't complain much. Would return if I were in the area again.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
ice cream always so yummy!! recommend earl grey, super light and refreshing
Food: 5
Service: 5
Popular ice cream shop near Rutgers. Decent ice cream. Big portion. Very small and could get very crowded on weekend night. Street parking nearby.
Atmosphere: 4
Food: 4
Service: 4
I hope everyone gets to see this.
This place is EXTREMELY dirty and unhygienic.
There were fruit flies and bugs and dust everywhereeee. This is horrendous. Stay safe.
Atmosphere: 1
taro matcha swirl........ incredible. one of the best desserts i've had
thank you for layering toppings as well omg no one ever does that alskjsjshdjdkd
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Matcha Swirl, Matcha and Taro Ice Cream
I was really excited to try this place. When I crossed the street and a car stopped for me a car behind him sped around and almost hit me. When I went to order my ice cream the server just started at me and was unresponsive made me wait until this women went back and forth because she did not have enough money to pay for her ice cream I ended up just leaving.
Atmosphere: 1
Service: 1
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