The portion sizes here are huge but definitely a bit pricey. I would prefer an option to get a much smaller portion for a cheaper price, because even the smallest cup was a good 2+ regular servings. Service was great and relatively speedy, but I'm not a fan of the atmosphere inside. The stools were all barely held together by the couple of screws and I felt pretty unsafe sitting on the one and I am not a big person by any means. Wish it was a bit more welcoming inside to sit and enjoy, but the ice cream was great so I really can't complain much. Would return if I were in the area again.
Atmosphere: 3
Food: 5
Service: 5
jackie wong
ice cream always so yummy!! recommend earl grey, super light and refreshing
Food: 5
Service: 5
K L
Popular ice cream shop near Rutgers. Decent ice cream. Big portion. Very small and could get very crowded on weekend night. Street parking nearby.
Atmosphere: 4
Food: 4
Service: 4
misha tahir
I hope everyone gets to see this. This place is EXTREMELY dirty and unhygienic. There were fruit flies and bugs and dust everywhereeee. This is horrendous. Stay safe.
Atmosphere: 1
Sierra Binondo
taro matcha swirl........ incredible. one of the best desserts i've had
thank you for layering toppings as well omg no one ever does that alskjsjshdjdkd
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Matcha Swirl, Matcha and Taro Ice Cream
Kristen Watts
I was really excited to try this place. When I crossed the street and a car stopped for me a car behind him sped around and almost hit me. When I went to order my ice cream the server just started at me and was unresponsive made me wait until this women went back and forth because she did not have enough money to pay for her ice cream I ended up just leaving.
Atmosphere: 1
Service: 1
Psychology 100B group
This place isn't what it used to be. The new staff are often rude, don't fulfill requests, and frequently run out of items. The indoor seating is cramped, and overall, it's quite overpriced.
Atmosphere: 1
Food: 1
Service: 1
Sohail Iqbal
Good flavors and plenty of topping options.
Atmosphere: 5
Food: 5
Service: 5
Roja Neppalli
I’ve ordered chocolate meltdown overload. It’s yummy! The ice cream and its texture is superb, the cake and the cream is next level. And the quantity for small size is so much! Just enjoyed it. One drawback is, there is no proper way to hold the jar. The ice cream kept melting and dripping down my hand.. and also by the time I reach the end.. there was no ice cream only cake is left. But overall I loved it!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chocolate Blackout
joseph pirka
AWESOME AMAZING BEST ICE CREAM AROUND! I JUST STARTED COMING HERE THIS SUMMER BUT NOTICED A PATTERN IF THAT GUY BRIAN IS NOT WORKING THE ICE CREAM IS OFF THE BOBA IS NOT THE SAME, NOW I ONLY GO IF BRIAN IS WORKING, IF HE ISNT WORKING I JUST WALK OUT. THAT PLACE WOULD FALL APART WITHOUT BRIAN. IM SO GLAD I FOUND A GREAT ICE CREAM PLACE & JUST HOPE BRIAN IS WORKING WHEN I DRIVE THERE. IM A FRESHMAN AT RUTGERS TELL EVERYONE ABOUT THIS PLACE & ABOUT BRIAN.
ice cream was good but unfortunately the lady at behind the register was so rude and recorded my sisters and I thinking we wouldnt realize after giving us nasty attitude for a miscommunication between our order… place was very dirty… clearly we arent the only people who have a problem with this young asian girl
Atmosphere: 1
Food: 1
Service: 1
James Bond
I am a bit torn on this place.I got the mint flavor and tried the chocolate also. The mint ice cream was well above average and super creamy. Keep in mind this is mint with no chocolate in it. The chocolate by itself did not have a ton of flavor. The vibe in the place is a little chaotic. I have spent a ton on food in the past with no complaints but this place the prices are stupid. Regular cup of ice cream with tip $12.
Tony Iskander
I have been going periodically to this spot for nearly 3 years. The “Floteas” they offer are unique and taste great. However, their customer service 3 years ago, and present day, needs work.
I first had a negative experience 3 years ago where the guy working there gave me an attitude because I politely asked for a lid since I needed to drive back home. He snarkingly replied “Okay well you should’ve asked before” and rolled his eyes at me. I ignored his attitude and tried to take a mental note to ask for it ahead of time going forward.
Tonight, I came back for my usual order. Again, the same guy still works there and yet again finds something to throw an attitude about. This time, even though I made sure to ask the worker who took my order to please put a lid on my drink before they started making it. When my drink came out, no lid. I politely tell the guy that I asked the worker for a lid before he started making it. He replied “Oh well she didn’t write it down anywhere, just grab a spoon and take this empty cup, dump whatever you don’t want in it yourself. I have other people I need to take care of right now” and abruptly walks away.
I understand this type of work can be hectic, but you never tell a customer to perform a task that is part of your job, especially when it is a miscommunication problem amongst staff.
Both experiences, in addition to price increases, product shortages, workers’ poor attitude and customer service skills have made me no longer interested in coming back or recommending this place to friends going forward.
The portion sizes here are huge but definitely a bit pricey. I would prefer an option to get a much smaller portion for a cheaper price, because even the smallest cup was a good 2+ regular servings. Service was great and relatively speedy, but I'm not a fan of the atmosphere inside. The stools were all barely held together by the couple of screws and I felt pretty unsafe sitting on the one and I am not a big person by any means. Wish it was a bit more welcoming inside to sit and enjoy, but the ice cream was great so I really can't complain much. Would return if I were in the area again.
Atmosphere: 3
Food: 5
Service: 5
ice cream always so yummy!! recommend earl grey, super light and refreshing
Food: 5
Service: 5
Popular ice cream shop near Rutgers. Decent ice cream. Big portion. Very small and could get very crowded on weekend night. Street parking nearby.
Atmosphere: 4
Food: 4
Service: 4
I hope everyone gets to see this.
This place is EXTREMELY dirty and unhygienic.
There were fruit flies and bugs and dust everywhereeee. This is horrendous. Stay safe.
Atmosphere: 1
taro matcha swirl........ incredible. one of the best desserts i've had
thank you for layering toppings as well omg no one ever does that alskjsjshdjdkd
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Matcha Swirl, Matcha and Taro Ice Cream
I was really excited to try this place. When I crossed the street and a car stopped for me a car behind him sped around and almost hit me. When I went to order my ice cream the server just started at me and was unresponsive made me wait until this women went back and forth because she did not have enough money to pay for her ice cream I ended up just leaving.
Atmosphere: 1
Service: 1
This place isn't what it used to be. The new staff are often rude, don't fulfill requests, and frequently run out of items. The indoor seating is cramped, and overall, it's quite overpriced.
Atmosphere: 1
Food: 1
Service: 1
Good flavors and plenty of topping options.
Atmosphere: 5
Food: 5
Service: 5
I’ve ordered chocolate meltdown overload. It’s yummy! The ice cream and its texture is superb, the cake and the cream is next level. And the quantity for small size is so much! Just enjoyed it. One drawback is, there is no proper way to hold the jar. The ice cream kept melting and dripping down my hand.. and also by the time I reach the end.. there was no ice cream only cake is left. But overall I loved it!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chocolate Blackout
AWESOME AMAZING BEST ICE CREAM AROUND! I JUST STARTED COMING HERE THIS SUMMER BUT NOTICED A PATTERN IF THAT GUY BRIAN IS NOT WORKING THE ICE CREAM IS OFF THE BOBA IS NOT THE SAME, NOW I ONLY GO IF BRIAN IS WORKING, IF HE ISNT WORKING I JUST WALK OUT. THAT PLACE WOULD FALL APART WITHOUT BRIAN. IM SO GLAD I FOUND A GREAT ICE CREAM PLACE & JUST HOPE BRIAN IS WORKING WHEN I DRIVE THERE. IM A FRESHMAN AT RUTGERS TELL EVERYONE ABOUT THIS PLACE & ABOUT BRIAN.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Over rated price for regular soft serve
ice cream was good but unfortunately the lady at behind the register was so rude and recorded my sisters and I thinking we wouldnt realize after giving us nasty attitude for a miscommunication between our order… place was very dirty… clearly we arent the only people who have a problem with this young asian girl
Atmosphere: 1
Food: 1
Service: 1
I am a bit torn on this place.I got the mint flavor and tried the chocolate also.
The mint ice cream was well above average and super creamy. Keep in mind this is mint with no chocolate in it. The chocolate by itself did not have a ton of flavor.
The vibe in the place is a little chaotic.
I have spent a ton on food in the past with no complaints but this place the prices are stupid.
Regular cup of ice cream with tip $12.
I have been going periodically to this spot for nearly 3 years. The “Floteas” they offer are unique and taste great. However, their customer service 3 years ago, and present day, needs work.
I first had a negative experience 3 years ago where the guy working there gave me an attitude because I politely asked for a lid since I needed to drive back home. He snarkingly replied “Okay well you should’ve asked before” and rolled his eyes at me. I ignored his attitude and tried to take a mental note to ask for it ahead of time going forward.
Tonight, I came back for my usual order. Again, the same guy still works there and yet again finds something to throw an attitude about. This time, even though I made sure to ask the worker who took my order to please put a lid on my drink before they started making it. When my drink came out, no lid. I politely tell the guy that I asked the worker for a lid before he started making it. He replied “Oh well she didn’t write it down anywhere, just grab a spoon and take this empty cup, dump whatever you don’t want in it yourself. I have other people I need to take care of right now” and abruptly walks away.
I understand this type of work can be hectic, but you never tell a customer to perform a task that is part of your job, especially when it is a miscommunication problem amongst staff.
Both experiences, in addition to price increases, product shortages, workers’ poor attitude and customer service skills have made me no longer interested in coming back or recommending this place to friends going forward.
Atmosphere: 3
Food: 3
Service: 1
Rude workers and mediocre ice cream
Atmosphere: 1
Food: 1
Service: 1
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