Honestly it was so so bad I wish I ate the napkins. The food was freezing cold and not worth the wait.
Atmosphere: 1
Food: 1
Service: 3
Sally
App they use for ordering is glitchy, they were out of the chocolate cake (both kids had ordered). Vodka tonic tasted like just tonic and the tonic was flat. Took forever for the food to come and it was cold when it arrived. Poor woman serving was the only person serving - the place was packed and she just couldn’t keep up. I felt so sorry for her.
Atmosphere: 1
Food: 1
Service: 1
Jean de Roquefeuil
Rarely seen such slow service, unpleasant staff. The usual good chouffe is delivered without
Atmosphere: 1
Food: 1
Service: 1
David Cass
Dystopian. 1 server pouring the drinks at the bar, bussing the tables, taking orders because the web-order system is full of bugs. 40 customers silently panicking that they will miss their flights. Others, not so silently complaining about the broken app, the lack of service, no water, no silverware. Everyone glancing around as the single server disappears for 5 minutes to grab food orders. Literally no staff in sight with dozens of customers in the restaurant.It’s a total lose-lose situation. So many capable customers buying 1-2 items before fleeing the bad service. The obvious kindergarten grade-level solution is hire at least one more person. It’s dinner time at an international terminal—take our money!If there is anyone who knows management of this company or the airport staff responsible for leasing this space, you should absolutely speak up! Such a bad look for EWR, NYC, Jersey, etc.
Atmosphere: 1
Food: 2
Service: 1
Volgamog
Slow will be the watchword here. A wait of more than 20 minutes for 2 unfortunate cokes, I don't find that normal when there are only around ten tables of which only 3 are waiting for their order.Especially since the staff is not pleasant and gets angry when you place a small order.In short, go on your way to the next restaurant.
Atmosphere: 1
Food: 1
Service: 1
Adam
I had the TBLT, and I regret it. It was tiny and came with lukewarm fries. Highly recommend not eating here as the chef clearly lost his respect for his "profession".
Atmosphere: 4
Food: 2
Service: 5
Andrea Faraone
The service was fine but my order (wagyu burger) was simply tasteless, I had to add a lot of salt and sauce to make it decent.
Atmosphere: 3
Food: 1
Service: 3
Miles Messinger
Good beer, bad hygiene. I got food poisoning after eating here. I became violently ill on my international flight. Department of health needs to revisit, avoid this place.
Atmosphere: 1
Food: 1
Service: 2
Icaro Rodrigues
Not worth it. Bad burger in the wrong spot, soft and unsalted potatoes. I would rather have flown
Atmosphere: 1
Food: 1
Service: 2
Stephan Zbinden
Only one service for the entire restaurant, and a slow one at that. I waited half an hour before I could even order. Then another 20 minutes until the food came. The burger was okay but the fries were cold. However, the cola was more ice than drink.
Very bad service. More than 30 minutes waiting for one beer. Waitress is completely overwhelmed.
Service: 1
Catherine Foy
Bar staff absolutely disgusting attitude, rude unhelpful service at a snails pace! Deliberately ignoring you! Dirty looks when ordering too..absolute joy not! Thanks for ending the Newark USA experience with that sad sorry face...In the end we waited so long we left! Don't bother going
Atmosphere: 1
Service: 1
Patrick Foy
The server is up There with the worst I've ever experienced. I waited 25mins to get served, she told the lady next to me who asked to be served to which she replied your certainly not helping are you.To say I was shocked at this answer would be an understatement.Despicable
Atmosphere: 1
Food: 3
Service: 1
VINCENZO ALAIMO
Worst staff ever !! They left us waiting 10 minutes to clean a table. After 30 min they didn’t come to take our order… we left.
Service: 1
S8023QXmichellew
As a customer wearing a special needs lanyard I wasn't feeling very well. I was using a fan to try to cool down. Before ordering i went to the bar asked the male collecting glasses if I could have a glass of water as I wasn't feeling well. He said I couldn't as it could only be the female server who could give me some water. I asked the female server for some water as I wasn't feeling well and she said that she had a long list of things to do before she could even think of getting me some water. I left the restaurant. Shocking! (Server with red streak in hair)
Honestly it was so so bad I wish I ate the napkins. The food was freezing cold and not worth the wait.
Atmosphere: 1
Food: 1
Service: 3
App they use for ordering is glitchy, they were out of the chocolate cake (both kids had ordered). Vodka tonic tasted like just tonic and the tonic was flat. Took forever for the food to come and it was cold when it arrived. Poor woman serving was the only person serving - the place was packed and she just couldn’t keep up. I felt so sorry for her.
Atmosphere: 1
Food: 1
Service: 1
Rarely seen such slow service, unpleasant staff. The usual good chouffe is delivered without
Atmosphere: 1
Food: 1
Service: 1
Dystopian. 1 server pouring the drinks at the bar, bussing the tables, taking orders because the web-order system is full of bugs. 40 customers silently panicking that they will miss their flights. Others, not so silently complaining about the broken app, the lack of service, no water, no silverware. Everyone glancing around as the single server disappears for 5 minutes to grab food orders. Literally no staff in sight with dozens of customers in the restaurant.It’s a total lose-lose situation. So many capable customers buying 1-2 items before fleeing the bad service. The obvious kindergarten grade-level solution is hire at least one more person. It’s dinner time at an international terminal—take our money!If there is anyone who knows management of this company or the airport staff responsible for leasing this space, you should absolutely speak up! Such a bad look for EWR, NYC, Jersey, etc.
Atmosphere: 1
Food: 2
Service: 1
Slow will be the watchword here. A wait of more than 20 minutes for 2 unfortunate cokes, I don't find that normal when there are only around ten tables of which only 3 are waiting for their order.Especially since the staff is not pleasant and gets angry when you place a small order.In short, go on your way to the next restaurant.
Atmosphere: 1
Food: 1
Service: 1
I had the TBLT, and I regret it. It was tiny and came with lukewarm fries. Highly recommend not eating here as the chef clearly lost his respect for his "profession".
Atmosphere: 4
Food: 2
Service: 5
The service was fine but my order (wagyu burger) was simply tasteless, I had to add a lot of salt and sauce to make it decent.
Atmosphere: 3
Food: 1
Service: 3
Good beer, bad hygiene. I got food poisoning after eating here. I became violently ill on my international flight. Department of health needs to revisit, avoid this place.
Atmosphere: 1
Food: 1
Service: 2
Not worth it. Bad burger in the wrong spot, soft and unsalted potatoes. I would rather have flown
Atmosphere: 1
Food: 1
Service: 2
Only one service for the entire restaurant, and a slow one at that. I waited half an hour before I could even order. Then another 20 minutes until the food came. The burger was okay but the fries were cold. However, the cola was more ice than drink.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Very bad service. More than 30 minutes waiting for one beer. Waitress is completely overwhelmed.
Service: 1
Bar staff absolutely disgusting attitude, rude unhelpful service at a snails pace! Deliberately ignoring you! Dirty looks when ordering too..absolute joy not! Thanks for ending the Newark USA experience with that sad sorry face...In the end we waited so long we left! Don't bother going
Atmosphere: 1
Service: 1
The server is up There with the worst I've ever experienced. I waited 25mins to get served, she told the lady next to me who asked to be served to which she replied your certainly not helping are you.To say I was shocked at this answer would be an understatement.Despicable
Atmosphere: 1
Food: 3
Service: 1
Worst staff ever !! They left us waiting 10 minutes to clean a table. After 30 min they didn’t come to take our order… we left.
Service: 1
As a customer wearing a special needs lanyard I wasn't feeling very well. I was using a fan to try to cool down. Before ordering i went to the bar asked the male collecting glasses if I could have a glass of water as I wasn't feeling well. He said I couldn't as it could only be the female server who could give me some water. I asked the female server for some water as I wasn't feeling well and she said that she had a long list of things to do before she could even think of getting me some water. I left the restaurant. Shocking! (Server with red streak in hair)