Had an amazing experience at this location the cashier Curtis was very patient and understanding when we ordered the SpongeBob meals she let the kids take their time with ordering and made everyone smile and laugh. I will definitely be returning to this location thank you so much Curtis for your kind word and amazing customer service
Atmosphere: 5
Food: 5
Service: 5
elaida akis
ordered a whopper with onion rings & fries along with sauce. whopper burger tasted stale and old, fries were cold and soggy, my onion rings were completely missing, and i didn’t receive any of my sauce. honestly this isn’t an innocent mistake that even new people make. this is genuinely out of pure laziness and inconsideration. never once in my life has food tasted this disgusting. i would have rather licked a toilet seat.
Atmosphere: 1
Food: 1
Service: 1
Jomar Tirado
I went there on Saturday and I messed up one of my orders and Marleny behind the counter helped me and exchanged my sandwiches for me. Thank you very much for the help I really appreciate it 😊
Atmosphere: 5
Food: 5
Service: 5
Dawn Woody-Poitra
This review is solely about the price of an item that is new to the menu, that I happen to like. Recently I started going to the BK location in Nutely. I tried their Jalapeño cheddar bites (which are 8 pieces for $2.99). My 1st visit to BK was 10/21, 2nd visit was on 10/31. Then on 11/6 I visited this BK location the Jalapeño cheddar bites were still $2.99 for an 8 piece but 5 days later on 11/11 the price jumped to $4.99. Then yesterday on 11/14 I went back to the Nutely BK to find that this item is still $2.99. The Heller Parkway BK location is clearly price gouging becauae based on their reviews this location is struggling management wise! I have all digital copies of my receipts and I will be contacting HQ regarding the price jump, and poor service very soon.
Atmosphere: 2
Food: 3
Service: 3
Ivette Star
I always come here but the unprofessionalism is getting out of hand every time I come here now it's someone just rude and unprofessional I ordered a burger and they give it to me wrong the lady wanted to argue with me saying I ordered it the way she made it they had to remake my burger and she was just staring at me the whole time with an attitude really ridiculous I know it's Burger King but they need people who are more professional with people and for the company.
Atmosphere: 1
Food: 2
Service: 2
Ashes “Ash” Infante
I can never get my order right and I repeat myself 1000 times. Ask questions when you are unsure my poor kids got home crying. Always check your bag!
Atmosphere: 1
Food: 1
Service: 1
Trudy Beagan
Delivery - half order not here. Cold. Will not order again from here
Food: 1
Service: 1
Richard Padilla
I ordered 2 meals with a large Coke Zero. The order had no soda in other words got ripped off. This place never picks phone up very unprofessional
The worst I ordered 2 chicken nuggets orders ask for a 4th sauce, was admonished for asking and then preceeded to charge me a Xtra 27 cents for sauce, they were rude and acted like they owned the place I'm sorry I didn't get names.. they were disgraceful
Reign Torres
I always go here and today I got to the drive through and when they answered I said give me a minute. A few seconds later the lady is like HELLOOOOO so I repeated give me a min. She starts yelling on why I didn't use my words or speak up then she started yelling inside the BK. Mind you this is the worker. She starts yelling saying oh she saying she said one min and didn't say nothing and just continuing yelling while there was customers in here. So I go to the front and asked her what was the problem but she didn't want to speak so another lady approached the situation and said oh that's how she speaks. Very unprofessional and she was old just should be embarrassed of herself the way she was screaming smh if you go here a lot is the big lady with a very squeaky voice so just imagine her yelling. I left because I was afraid they would spit on my food for no reason.
Atmosphere: 1
Food: 1
Service: 1
Gendobre calimera Dobreden
Always good.they rule.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, French Fries
abdul ayyad
straight up nasty save your money
Car Dude
The person in charge at the time which was 10:37am on Wednesday I’m assuming is the manager knocked on the bathroom door rushing me. I’m a disabled senior and I have health issues. I asked why I was rushed and she said other people have to use the bathroom. Why should I spend my money here if i am to not be able to go to the bathroom and wash my hands? Bathroom hash browns were too crisp and had an odd taste. The cashier was nice. I’ll pass this on to corporate headquarters. I have thousands of people review my food experiences.
Had an amazing experience at this location the cashier Curtis was very patient and understanding when we ordered the SpongeBob meals she let the kids take their time with ordering and made everyone smile and laugh. I will definitely be returning to this location thank you so much Curtis for your kind word and amazing customer service
Atmosphere: 5
Food: 5
Service: 5
ordered a whopper with onion rings & fries along with sauce. whopper burger tasted stale and old, fries were cold and soggy, my onion rings were completely missing, and i didn’t receive any of my sauce. honestly this isn’t an innocent mistake that even new people make. this is genuinely out of pure laziness and inconsideration. never once in my life has food tasted this disgusting. i would have rather licked a toilet seat.
Atmosphere: 1
Food: 1
Service: 1
I went there on Saturday and I messed up one of my orders and Marleny behind the counter helped me and exchanged my sandwiches for me. Thank you very much for the help I really appreciate it 😊
Atmosphere: 5
Food: 5
Service: 5
This review is solely about the price of an item that is new to the menu, that I happen to like. Recently I started going to the BK location in Nutely. I tried their Jalapeño cheddar bites (which are 8 pieces for $2.99). My 1st visit to BK was 10/21, 2nd visit was on 10/31. Then on 11/6 I visited this BK location the Jalapeño cheddar bites were still $2.99 for an 8 piece but 5 days later on 11/11 the price jumped to $4.99. Then yesterday on 11/14 I went back to the Nutely BK to find that this item is still $2.99. The Heller Parkway BK location is clearly price gouging becauae based on their reviews this location is struggling management wise! I have all digital copies of my receipts and I will be contacting HQ regarding the price jump, and poor service very soon.
Atmosphere: 2
Food: 3
Service: 3
I always come here but the unprofessionalism is getting out of hand every time I come here now it's someone just rude and unprofessional I ordered a burger and they give it to me wrong the lady wanted to argue with me saying I ordered it the way she made it they had to remake my burger and she was just staring at me the whole time with an attitude really ridiculous I know it's Burger King but they need people who are more professional with people and for the company.
Atmosphere: 1
Food: 2
Service: 2
I can never get my order right and I repeat myself 1000 times. Ask questions when you are unsure my poor kids got home crying. Always check your bag!
Atmosphere: 1
Food: 1
Service: 1
Delivery - half order not here. Cold. Will not order again from here
Food: 1
Service: 1
I ordered 2 meals with a large Coke Zero. The order had no soda in other words got ripped off. This place never picks phone up very unprofessional
Atmosphere: 1
Food: 1
Service: 1
The king
Atmosphere: 5
Food: 5
Service: 5
Service is always good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The worst I ordered 2 chicken nuggets orders ask for a 4th sauce, was admonished for asking and then preceeded to charge me a Xtra 27 cents for sauce, they were rude and acted like they owned the place I'm sorry I didn't get names.. they were disgraceful
I always go here and today I got to the drive through and when they answered I said give me a minute. A few seconds later the lady is like HELLOOOOO so I repeated give me a min. She starts yelling on why I didn't use my words or speak up then she started yelling inside the BK. Mind you this is the worker. She starts yelling saying oh she saying she said one min and didn't say nothing and just continuing yelling while there was customers in here. So I go to the front and asked her what was the problem but she didn't want to speak so another lady approached the situation and said oh that's how she speaks. Very unprofessional and she was old just should be embarrassed of herself the way she was screaming smh if you go here a lot is the big lady with a very squeaky voice so just imagine her yelling. I left because I was afraid they would spit on my food for no reason.
Atmosphere: 1
Food: 1
Service: 1
Always good.they rule.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, French Fries
straight up nasty save your money
The person in charge at the time which was 10:37am on Wednesday I’m assuming is the manager knocked on the bathroom door rushing me. I’m a disabled senior and I have health issues. I asked why I was rushed and she said other people have to use the bathroom. Why should I spend my money here if i am to not be able to go to the bathroom and wash my hands? Bathroom hash browns were too crisp and had an odd taste. The cashier was nice. I’ll pass this on to corporate headquarters. I have thousands of people review my food experiences.
Atmosphere: 1
Food: 2
Service: 2
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