Casiano's Italian Specialties

First of all, there is no sense of urgency to make the sandwiches in a timely manner. The woman had an attitude and kept slamming everything, even the customers next to me would talk about it. Third the food is like gas station food but the prices are outrageous. Avoid this place!

Ordered a simple sandwich, woman making it added a bunch that i didn’t ask for. When i came up to talk to her about it she grabbed it, put her fingers all through it, yelled at me saying it’s not wrong even though i clearly didn’t order the extras on it and then threw it in the trash without saying another word. I just had to wait there to see if she would remake it. She eventually did, but made me wait a while for it

Total rip-off. Paid $20 for a sandwich that barely had any turkey, and they didn’t even serve the wheat bread I ordered—even though that’s what they advertise. Honestly, one of the worst places to grab food in Newark. Save your money and go somewhere else.

I should have read the reviews which are consistently bad and consistent with my bad experience. 20$ for a very bad sandwich. What a waste of money....bad bread, bad meat, just bad all over. At least they made it fast.

Incredibly overpriced (not surprising at airport) and amazingly disappointing deli sandwich. Go to the Philly cheesesteak spot instead

This entire food court is a racket. WAYYY over priced and under-quality food. This sandwich was $20 by itself. No paper receipts even by request. They MUST capture your cell number to text you one. Slow, attitudes, the works. I'll go hungry next time. Not even kidding!

Oof! Even after adjusting for airport food standards, this is so bad. Just terrible, terrible sandwiches.... the stale sesame bread for my gabagool sandwich was so off-putting. It took forever for them to make the sandwich, making me question whether they even knew what they were doing. The order system adds the tip automatically which seems very unethical. Very unsanitary... the service folks wear gloves but they touch everything with them on and never swap out for new ones, yuck!

Atmosphere: 1

Food: 1

Service: 1

No sense of urgency. Expensive. Unsanitary products. Woman making the food was speaking in another language on one AirPod and not answering customer questions (ex: where can I find silverware?). They are using one knife to cut each line of sandwich, without sanitizing in between. No changing of gloves, either. Please take this place out of EWR.

Atmosphere: 1

Food: 1

Service: 1

This restaurant does not exist at the Google Maps location shown. there is just a parking lot.

Atmosphere: 1

Food: 1

Service: 1

Talking to an attorney. Seems like everyone has the same issues. You order and pay for things not available then have to argue and fight for a refund . Absolutely the worst service I’ve ever got in my life. Disgusting people don’t wash their hands have poor attitudes

Update. After getting the “default” response of this being “brought to their attention “ even though they have reviews from 6 years ago about the same things. They let you order stuff on the app they don’t have in. This is a SCAM!!!!

Atmosphere: 1

Food: 1

Service: 1

Over20 minutes wait for a simple salami sandwich. 1 PM at the height of lunch and only one worker. Seriously, for the price I paid, you are better off with fridge food…

Atmosphere: 1

Food: 2

Service: 1

Do not go here. No service. Took 30 min to get a simple order because no one was working. False advertising. Horrible management. No customer service. Get whatever is pre packaged. No made to order seevice.

Atmosphere: 1

Food: 1

Service: 1

I ordered on the tablet there, idk guess I was one of the lucky ones, no issues. Was $20 but thought the combo hit the spot. Then again I was starving, but yea not bad/decent combo sub.

Atmosphere: 2

Food: 4

Service: 2

Avoid. Mysterious Italian sandwich..

Atmosphere: 3

Food: 1

Service: 1

Disappointing experience. Menu board processed the order even though the items were not available. Refund process convoluted and time consuming online process. No clue when refund will be processed. If the order process is the same at other places in the food court, don't eat here.

Atmosphere: 2

Food: 3

Service: 2