Casiano's Italian Specialties

Oof! Even after adjusting for airport food standards, this is so bad. Just terrible, terrible sandwiches.... the stale sesame bread for my gabagool sandwich was so off-putting. It took forever for them to make the sandwich, making me question whether they even knew what they were doing. The order system adds the tip automatically which seems very unethical. Very unsanitary... the service folks wear gloves but they touch everything with them on and never swap out for new ones, yuck!

Atmosphere: 1

Food: 1

Service: 1

No sense of urgency. Expensive. Unsanitary products. Woman making the food was speaking in another language on one AirPod and not answering customer questions (ex: where can I find silverware?). They are using one knife to cut each line of sandwich, without sanitizing in between. No changing of gloves, either. Please take this place out of EWR.

Atmosphere: 1

Food: 1

Service: 1

This restaurant does not exist at the Google Maps location shown. there is just a parking lot.

Atmosphere: 1

Food: 1

Service: 1

Talking to an attorney. Seems like everyone has the same issues. You order and pay for things not available then have to argue and fight for a refund . Absolutely the worst service I’ve ever got in my life. Disgusting people don’t wash their hands have poor attitudes

Update. After getting the “default” response of this being “brought to their attention “ even though they have reviews from 6 years ago about the same things. They let you order stuff on the app they don’t have in. This is a SCAM!!!!

Atmosphere: 1

Food: 1

Service: 1

Over20 minutes wait for a simple salami sandwich. 1 PM at the height of lunch and only one worker. Seriously, for the price I paid, you are better off with fridge food…

Atmosphere: 1

Food: 2

Service: 1

Do not go here. No service. Took 30 min to get a simple order because no one was working. False advertising. Horrible management. No customer service. Get whatever is pre packaged. No made to order seevice.

Atmosphere: 1

Food: 1

Service: 1

I ordered on the tablet there, idk guess I was one of the lucky ones, no issues. Was $20 but thought the combo hit the spot. Then again I was starving, but yea not bad/decent combo sub.

Atmosphere: 2

Food: 4

Service: 2

Avoid. Mysterious Italian sandwich..

Atmosphere: 3

Food: 1

Service: 1

Disappointing experience. Menu board processed the order even though the items were not available. Refund process convoluted and time consuming online process. No clue when refund will be processed. If the order process is the same at other places in the food court, don't eat here.

Atmosphere: 2

Food: 3

Service: 2

Very slow service

This place is a scam. They don't disable menu items when they're out of supplies, such as pastrami. In order to get a refund you have to apply online and wait a week. What a joke of an establishment to charge $20 for a sandwich.

Atmosphere: 1

Food: 1

Service: 1

Very slow service

Attitude from workers. We made an order and paid online. They didn’t complete the order and made us go through a long refund process. No customer service help. Just because they wanted to turn off the breakfast grill. It was strange how poor the system and people working here did. Almost funny how bad. But it’s the airport where they have a captive audience so makes sense.

Atmosphere: 1

Food: 3

Service: 1

I should have checked reviews. Same experience as others- a couple slices of prosciutto for $16.73 with

Atmosphere: 1

Food: 1

Service: 1

The worst sandwich I have ever had. So sad I spent over $50 for 3 sandwiches and they were awful. Highly discourage anyone buying from there- they took 45 min to get!

Atmosphere: 1

Food: 1

Service: 1