The people working drive thru are rude and will rush you to order. Unprofessional and uneducated. You dont like your job? Quit.
Atmosphere: 1
Service: 1
Regina B
Food and drinks were awful I ordered the $6 special burnt hash browns croissant was full of butter
Atmosphere: 1
Food: 1
Service: 1
Keanna Daly
I truly dislike having to do anything in Newark. I don’t live there—I just work there—but every time I visit a store, restaurant, or drive-through, the attitude, disrespect, and unprofessionalism always seem to be at an all-time high.
Today, I was in a drive-through line when the car in front of me didn’t move up after the vehicle ahead had already left. It looked like the driver was distracted by her phone, so I lightly tapped my horn to get her attention. Instead of moving, she seemed annoyed and stayed still. I honked again, as did the cars behind me, since it was obvious she was deliberately holding up the line.
Then, a worker at the window—tall, light-skinned, long hair—leaned out and said something to me about honking, even though the issue had nothing to do with him. When I finally pulled up, his attitude was rude and dismissive. He handed off my food in an unprofessional way, and when I asked for ketchup, he ignored me, left my order sitting there, and returned to hand it over without saying a word.
While this isn’t a huge deal to me personally (I usually avoid buying food in Newark for this very reason), it’s disappointing. Experiences like this make visitors feel unwelcome and reinforce a negative perception of the city. Newark deserves better—professionalism, courtesy, and basic respect go a long way.
Service: 1
Scott Reiners
There are are always so many people working and it's always so slow. They never have mobile orders ready nor out
Atmosphere: 1
Food: 3
Service: 1
Tyaisha Shiggs
Order the $6 meal, they got my sandwich wrong three times. Horrible customer service zero understanding and comprehension skills.
Atmosphere: 1
Food: 1
Service: 1
Ty Dunning
I only come because it's close by
T.
Just another Dunkin
Atmosphere: 3
Food: 3
Service: 3
Amanda Bly
Shout out to Jay, Juan & Cody for great customer service.
Atmosphere: 5
Food: 5
Service: 5
Dodson Kevin
Mmmm!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Ridwan Alidu
I was there to place an order for something I was struggling to mention and this young lady, Jay was super patient with me from start to finish. I truly appreciate her awesome service. It’s my wish to keep getting served by her. Thanks
Horrible Coustmer service! I asked one of the ladies to remake my order because it was messed up . She had an attitude while making my food. Very unsanitary making food on the counter without the proper equipment
Service: 1
N A K
6:30 and they close the store
Atmosphere: 3
Food: 3
Service: 3
Kai Garnette
Left my house in the morning to get a Hot Coffee, but got a room temperature (in the cold side) coffee.
That’s what I get right?
This happens frequently, never going back.
Kaitlin Brant
The girls do an amazing job with the drinks. My strawberry dragon refresher was grrreeeaaatttt
tashera brown
I went to this location at 8:26 and asked for frozen coffee I got denied that and the cause was they are about to close. And closing is not until 9 very rude and unacceptable
The people working drive thru are rude and will rush you to order. Unprofessional and uneducated. You dont like your job? Quit.
Atmosphere: 1
Service: 1
Food and drinks were awful I ordered the $6 special burnt hash browns croissant was full of butter
Atmosphere: 1
Food: 1
Service: 1
I truly dislike having to do anything in Newark. I don’t live there—I just work there—but every time I visit a store, restaurant, or drive-through, the attitude, disrespect, and unprofessionalism always seem to be at an all-time high.
Today, I was in a drive-through line when the car in front of me didn’t move up after the vehicle ahead had already left. It looked like the driver was distracted by her phone, so I lightly tapped my horn to get her attention. Instead of moving, she seemed annoyed and stayed still. I honked again, as did the cars behind me, since it was obvious she was deliberately holding up the line.
Then, a worker at the window—tall, light-skinned, long hair—leaned out and said something to me about honking, even though the issue had nothing to do with him. When I finally pulled up, his attitude was rude and dismissive. He handed off my food in an unprofessional way, and when I asked for ketchup, he ignored me, left my order sitting there, and returned to hand it over without saying a word.
While this isn’t a huge deal to me personally (I usually avoid buying food in Newark for this very reason), it’s disappointing. Experiences like this make visitors feel unwelcome and reinforce a negative perception of the city. Newark deserves better—professionalism, courtesy, and basic respect go a long way.
Service: 1
There are are always so many people working and it's always so slow. They never have mobile orders ready nor out
Atmosphere: 1
Food: 3
Service: 1
Order the $6 meal, they got my sandwich wrong three times. Horrible customer service zero understanding and comprehension skills.
Atmosphere: 1
Food: 1
Service: 1
I only come because it's close by
Just another Dunkin
Atmosphere: 3
Food: 3
Service: 3
Shout out to Jay, Juan & Cody for great customer service.
Atmosphere: 5
Food: 5
Service: 5
Mmmm!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I was there to place an order for something I was struggling to mention and this young lady, Jay was super patient with me from start to finish. I truly appreciate her awesome service. It’s my wish to keep getting served by her. Thanks
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Horrible Coustmer service! I asked one of the ladies to remake my order because it was messed up . She had an attitude while making my food. Very unsanitary making food on the counter without the proper equipment
Service: 1
6:30 and they close the store
Atmosphere: 3
Food: 3
Service: 3
Left my house in the morning to get a Hot Coffee, but got a room temperature (in the cold side) coffee.
That’s what I get right?
This happens frequently, never going back.
The girls do an amazing job with the drinks. My strawberry dragon refresher was grrreeeaaatttt
I went to this location at 8:26 and asked for frozen coffee I got denied that and the cause was they are about to close. And closing is not until 9 very rude and unacceptable
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