Dunkin'
501 Irvington Ave, Newark
(973) 780-6416
Recent Reviews
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I always go here because they are close to my house but after today i would rather go to another dunkins, i ordered at the drive through they accidentally gave my drink to the car infront of me, and took it back when they realized it was the wrong order i politely asked them to just change the cup, they rip the sticker off the cup to make it seem like they changed the cup and gave it back to me!!! very dishonest i cant trust eating here
Horrible in every possible way.Avoid if you can.
Atmosphere: 1
Food: 1
Service: 1
Bathroom is for employees only, it's not even behind the counter. When I asked if I can use it they said no, employees only. First dunkin I've ever been to like this one
There is a note on the bathroom that says: employee only.
So i guess they make money frok their workers not clients. I stopped my order and went somewhere else.
Gotten my order wrong so many times.
Atmosphere: 1
Food: 1
Service: 1
Nailed my pumpkin spice latte ong
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service!!!! My son ordered food this morning and did not receive what he asked for, he complained!!! The manager snatched the food out of his hand and refused to hand it back. My son went back and forth with him due to the fact that he paid for his food and they gave him the wrong order. The manager decided it was okay to start provoking him and trying to record him as well. This is terrible treatment and he needs to be dismissed of his duties. This is an ongoing issue of terrible customer service at this location. At this point shut it down.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through. Quick pickup, polite service, inexpensive breakfast. Not much else I can say about the experience.
Atmosphere: 3
Food: 3
Service: 3
The staff was very courteous and helpful, I really enjoyed new strawberry drink, which added to the menu.
Atmosphere: 5
Food: 5
Service: 5
Great coffee and delicious donuts every time! The service is fast and friendly, and it's the perfect stop for a quick pick-me-up in the morning. Always a reliable favorite!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
One of the weirdest Dunkin donuts I've ever been into because it didn't even look open from the outside and then when you come in it's so sterile looking. Good for a quick stop if you don't care about the look of the atmosphere.
Atmosphere: 2
Food: 3
Service: 3
I love Dunkin donuts so much, I probably get a job their one day lol but creat company, great food and all. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Coffee was white with more milk and very little coffee. The bagel with cream cheese was aged, meaning hard. They’re prompt and polite but their short cuts with less quality in food service has become poor.
Atmosphere: 4
Food: 2
Service: 4
No customer restroom.
Atmosphere: 1
Food: 2
Service: 1
This location always messes up orders! Everyone working at the drive thru just seem so confused.
Atmosphere: 2
Food: 1
Service: 1
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