Dunkin'

Penn Sta, 1 Raymond Plaza W, Newark
(973) 648-0090

Recent Reviews

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James

Not 24/7

Atmosphere: 5

Food: 5

Service: 1

Dave Selin

Overall good but even when they are always rushing you even if there's nobody in the line.

Recommended dishes: Donuts

Anthony Amodeo

Asked for a plastic force and was told I had to pay $10. What…

Atmosphere: 1

Service: 1

Chardonnay Needler

Nerali, the manager at this location, has no business sense nor a sense of responsibility to care for those in her community. After I ordered and paid for hash-browns, the night shift worker denied me water at this location saying he would need to charge the amount of a hot tea.

I asked simply “why” — since the materials it takes to make a tea are objectively less expensive than what it takes to make a cup of hot water. He could not give a logically coherent answer and instead blamed the homeless as the reason they couldn’t give it out water, a basic human right, for free.

Furthermore, I saw the waitstaff leave his post and the building, thereby neglecting customers for 10 minutes, to chat and walk with a family. He also did not give back exact change to a customer who came after me whilst I was looking up Dunkin’s free water policy, and he wore the same gloves to handle food as he did the filthy coins he’d counted. This has to be a health infraction.

I have the funds to pay. What I don’t have is the callousness of the workers — from management to staff — who view keeping themselves as far away from their fellow community members as more important than delivering value to the Americans Dunkin’ serves.

(Also, the hash browns tasted of gas from a gas stove. Really uncertain if this location is following proper cooking protocol. Please change management, and I will come back when in the area.)

Atmosphere: 1

Food: 1

Service: 1

Sai Gowtham Raj

Worst coffee I have ever had.

Arielle Yacker

This location has gotten so much better over time!!!

Food: 5

Service: 5

Recommended dishes: Blueberry Muffin

sherry carney

At 6 am donuts are always fresh as is the coffee. The atmosphere is get your coffee and go to work!!😎🍩☕️

Food: 5

Service: 5

Recommended dishes: Donuts

Joshua Lopez

The bread is very hard, not good.

Atmosphere: 3

Food: 2

Service: 3

Vansh Tiwari

This is a good Dunkin… just gotta get rid of flies on the doughnuts

Vegetarian options: Bagel/cream cheese

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Donuts

Wanda I Sanchez. Ramos

To the owner can you refund me my change. Up to this day no refund. I went there in February or so. I will find receipt. I buy a cheese twist and a coffee and this gal gave my $11.00 do change to a panhandler. I pay for my order so O can get change for the bus. I told the police to write a report. It did not so I’m asking for the funds. Here telling me In not gospel because I get upset. Refused to give me the change. You don’t give me money. Can you refund please! I hand the cashier a $20 bill. She tender the change to someone else’s hand. And refused to refund. I threw back the order. I did not make a line to buy to get theft and have my change handed to other.

Atmosphere: 1

Food: 1

Service: 1

Orestes Amador

Possibly the worst branch of Dunkin' Donuts, they should close it, BE CAREFUL! If you want to be a member of the crew, the branch manager does not want to pay you for your hours after you work, they are scammers. BE VERY CAREFUL!

Atmosphere: 1

Service: 1

Sir Besente

Coworkers put drinks to the side, when you don’t give tips .. have you waiting longer when you order is already done

Atmosphere: 1

Food: 1

Service: 1

valu

I ordered a Croissant Egg and Cheese and I got a low calorie snack with a mini Croissant with half an egg and barely any Cheese.... How cheap can you get...I'm not coming back to this store again!

Atmosphere: 1

Food: 1

Service: 1

Mz. Cece

Received wrong drink(I am vegan and severely allergic to dairy++!) Order med hot almond milk latte with 3stevias, they gave me a pumpkin latte with milk! Thank God I smelled the artificial pumpkin & milk and threw away; I could have ended up in hospital...:( Meanwhile, when I left Dunkin counter I immediately had to catch a cab from the staton to get to my destination 45mins away, which is when I realized they'd given me wrong drink so I could not go back unfortunately; however, I tried calling them multiple times to no avail/no answer. I ultimately put in an issue ticket via Dunkin app to receive credit for issue. I won't go back to that location.I pray they do better going forward for others.God bless everyone.

Dietary restrictions: Not prioritized..

Food: 1

ROHIT KHURANA

Medium ice latte had only one coffee shot, barista was not sure what they are making. Croissant never came even after waiting for 5 mins, had to leave to catch the train. Overall pathetic service and bad coffee.

Atmosphere: 2

Food: 1

Service: 1

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