Mom's Kitchen

803 Sanford Ave, Newark
(973) 368-2168

Recent Reviews

D

This place is horrible. Very unprofessional. And looking at these responses to the reviews shows how unprofessional they are and unwilling to correct their errors. Not willing to accept the feedback.I had a bacon egg and cheese sandwich, only because they did not have salmon cakes. That was ok. The disgusting part was when i walked in and the lack of customer service i received. No one else in there for as customers. The owner playing cards on the table with her friend. The lady behind the counter holding a baby talking to her i assuming my boyfriend.I was not greeted but looked at as if i was disturbing their free time. She had an attitude when i was giving my order. After i gave my order she asked annoyingly ( beef bacon or turkey), i told her beef. I sat at the table thinking that she would serve me my food.When she was done she put my food in a brown paper bag. Did not say your order ready or anything. Just sat it there. So i come up and give my card. She gives it to the owner and she type in my card info in her phone which i am very disturbed about. People be stealing people info everyday.After going back and sitting down i pull my sandwich out the bag and open the sandwich to eat(while i put my headphones on to listen to my audio book). The woman that took my order says very aggressively, if i knew you was going to eat in here i wouldn’t have given you a paper bag. I take off my headphones ask mame? ( in the sense of what did you say). she repeats and say if i would have known you was eating in here i wouldn’t have wasted my paper bag with an attitude. I told her with a smile, well i was wondering why you gave me a paper bag when you sat it up there when im sitting at a table. (But i didn’t say anything because it didn’t to me much, im very easy going).She argues with me, ( you didn’t tell me you was eating in.I said well you didn’t ask. I was sitting at the table.She said it’s not my job to ask if you dinning in or taking out.I was taken back by the response and said actually it is your job to ask me if I’m dinning in or taking out.She argues back and say that’s not my job to ask youI politely put my headphones back on and said ok very dismissively and continued to eat half of my sandwich and left because the attitude disgusted me.The owner should have corrected her right there. But they didn’t say anything. But it’s ok because customer service like that will surely run your place into the ground.

Atmosphere: 1

Food: 1

Service: 1

Justine Fox

Relieable service

Becky Pedersen

I wish I can give them more stars But honestly I could have made a better breakfast for the price I spent here. Also I was in there for like 45 minutes And my clothes and hair smelled horrible Maybe invest in better ventilation SystemSo we don't smell horrible when we come home from there

N Taylor

I travel for work, and happened to notice their sign while making a turn. I was excited to try to their food but arrived around noon...too early for their dinner selection. I was willing to inquire about breakfast, but it felt like she was unwilling to explain what was available. I did not see a menu besides a washboard listing their dinner options.Ill come back again in the afternoon or evening, and will update my review accordingly. I expect the attitude to be the same, at least the menu will be accurate.

Darkcocoa4life1

Food was okay but the customer service was terrible. I will not be going back. When I walked in there they looked at me like I was disturbing them.

A W

Food is good but the bald headed worker taking orders is a disgrace and makes me never want to ever come back.

Sjockiea Winstead

Amazing food amazing customer service ‼️

William Redding

Great place great food

El Bully

Great Food Plus I Love Cornbread

PITTSBURGH BULLY

The food is amazing

Chris

Good fish and grits

Carmen Russell

Very good

Charles Rogers

Very good

NIDARA FIELDS

Worker taking orders attitude is horrible....

Shariyf

Best food in Newark

Load More