Continuously the worst papa johns experience. Several orders has been wrong and not delivered on time. Multiple times they have drove up to the house and didn't even bother stepping out the vehicle to ring the bell; marked it as delivered and took it back to the store. Put meat on veggie pizza, missed side items, extra unwanted toppings, and the staff usually argue back when called or walked into the store. Majority of my deliveries are called in or returned in person to be made again.
Atmosphere: 2
Food: 3
Service: 1
Peter Deppe
Not rating on atmosphere as this isn't a place you expect atmosphere and that's fair enough, there isn't any. It's designed to be a pizza factory and crank those out which it does quite well. Every order I've ever placed here, I've been given a 10-15min estimate as to when to pick it up and and I have to say, I've never had it take 15 minutes for my pizza to be ready for pick-up, and often it's ready in under the 10 min end of it that as well but typically it's done right around the 10 minute mark which is pretty impressive, especially when a lot of other places I order from will give you a 30-45min time for pickup when it's anywhere near dinner time. Beyond that, this is one of the few places that post COVID-19 is still open to a fairly decent late time. Want a pizza after midnight in this area, your choices are either Papa John's or dominos. I'm not going to say Papa John's is great pizza or even all that much better than dominos (maybe slightly better) but i need to give the delivery guy props for coming through the other day. I was admitted into the hospital unexpectedly at 9am and had been there all day but they didn't feed me anything as they were hoping to perform surgery that evening (which they did but didn't tell me the reason for not feeding me all day but that's just the beginning of all that went wrong there, think I might have to review the hospital sometime soon as well!). Cut to the chase, I'm just out of surgery, it's now 11:30pm, I hadn't had anything to eat since 9am and that consisted of a donut and a can of coke (throw in a cigarette and you'd have the breakfast if champions, just ask Belushi!) and honestly had been sick enough, that if I had eaten 1000 calories in total for the 3 previous days, I would be surprised to hear it was that many. They finally brought me food and there was literally nothing I could eat on the tray so I asked if there was any way I could get a pizza delivered, the nurse checked my chart, saw I was listed for a normal diet and said I could if I wanted. Now I was still coming out of anesthesia mind you so I'll more than take the blame on any failing on this order (for instance, the name it was to be delivered to was my partners who was the last to place and order on our account which also had my partners phone number as the contact number. I realized all this about 5min or so after my estimate for when the driver should have arrived according to the map on the website. I'm sure he probably tried calling the number but my partner would have been dead asleep with phone off by them having work in the morning so realizing all this I called Papa John's and they told me the driver was there but couldn't find where to deliver it. The poor guy had been there for 10 minutes trying to find the wrong guy with the wrong number and also had to future out which building and how to get it to me so I told the restaurant the correct name and to leave it with security at the front door who were aware of the situation by this point. I've delivered pizza before and I know this is almost the worst kind of delivery to get, the worst being when you can't even make the delivery and then all your time and effort and gas have been wasted so I'm very glad that wasn't the case but to his credit he not only stuck to it long enough and made the delivery and by the time it got to me it was shockingly still warm... on a night that the temperature was below 32?️ out and he had been outside trying to figure out where to take the thing for over 10 minutes oh yeah and with a thin crust pizza the thing should have been ice cold but somehow still warm. I of course made sure to order enough to offer some to the staff at the hospital and for my roommate (roommate was the only one who took me up on it but he said it was good so that's 2 votes good pizza) and definitely got the driver of the year vore from me as well. (Not sure I would've stuck around that long
Food: 5
Service: 5
Geordany Palacio
Service ?
Service: 1
Roberto Feliciano
They delivery sucks.
Atmosphere: 1
Food: 2
Service: 1
Pamela Villanueva
It's like if they didn't want to work, the truth is that customer service is like frying and eating lol you order what you're going to order quickly so you can leave lol hahahaha I also found it too expensive because the dominoes have a combo for 20 dollars and they bring two boxes of pizza M soda etc here we have 32 or something and omg the pizzas are small and that's why we ordered a large one but my 10 year old son ate that large one hahaha but nothing was good the garden (vegetables) and pepperoni
Atmosphere: 3
Food: 4
Service: 2
Mery Siguencia
Very bad service
Fallou Ndiaye
Manager name LACIEGreat customer service makes us keep going there. Great job good serviceGo go
The worst 2 employee at this location 1 making the pizza the other one a tall Spanish guy standing around not taking orders. I stood there with other customers until I just finally walked out. Not a papa John's fan with today's experience womt ever come back. Worst experience. Employees just don't care.
Atmosphere: 1
Food: 1
Service: 1
Rigoberto Hernandez
Food was good but they didn't package it properly. I tilted the box slightly and a got grease all over my shirt and pants
Fast service.Food was ?not ❄.Great goto for wknds.You might want to ask for extra sauce on the side.Vegetarian options: Spinach and Mushrooms is a must have on my Pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread
Nicole H.
Great service and professionalism. The manager, L, is very pleasant and a pleasure to work with.
Service: 5
Ingrid
This location is the best near me. Always fresh I'm always satisfied. Even when there has been a mix up they accommodate me. So I continue to order from them.Vegetarian options: Fresh love the ny style veggie
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie
ish f
Philly cheese stick topping was dry, crumbly, and nasty. Also gave me the wrong sauce. Will not order again.
Atmosphere: 1
Food: 1
Service: 1
Peta Burroughs
Delivery service is A1??Pizza still HOT customers service is
Very good
Atmosphere: 5
Food: 5
Service: 5
Continuously the worst papa johns experience. Several orders has been wrong and not delivered on time. Multiple times they have drove up to the house and didn't even bother stepping out the vehicle to ring the bell; marked it as delivered and took it back to the store. Put meat on veggie pizza, missed side items, extra unwanted toppings, and the staff usually argue back when called or walked into the store. Majority of my deliveries are called in or returned in person to be made again.
Atmosphere: 2
Food: 3
Service: 1
Not rating on atmosphere as this isn't a place you expect atmosphere and that's fair enough, there isn't any. It's designed to be a pizza factory and crank those out which it does quite well. Every order I've ever placed here, I've been given a 10-15min estimate as to when to pick it up and and I have to say, I've never had it take 15 minutes for my pizza to be ready for pick-up, and often it's ready in under the 10 min end of it that as well but typically it's done right around the 10 minute mark which is pretty impressive, especially when a lot of other places I order from will give you a 30-45min time for pickup when it's anywhere near dinner time. Beyond that, this is one of the few places that post COVID-19 is still open to a fairly decent late time. Want a pizza after midnight in this area, your choices are either Papa John's or dominos. I'm not going to say Papa John's is great pizza or even all that much better than dominos (maybe slightly better) but i need to give the delivery guy props for coming through the other day. I was admitted into the hospital unexpectedly at 9am and had been there all day but they didn't feed me anything as they were hoping to perform surgery that evening (which they did but didn't tell me the reason for not feeding me all day but that's just the beginning of all that went wrong there, think I might have to review the hospital sometime soon as well!). Cut to the chase, I'm just out of surgery, it's now 11:30pm, I hadn't had anything to eat since 9am and that consisted of a donut and a can of coke (throw in a cigarette and you'd have the breakfast if champions, just ask Belushi!) and honestly had been sick enough, that if I had eaten 1000 calories in total for the 3 previous days, I would be surprised to hear it was that many. They finally brought me food and there was literally nothing I could eat on the tray so I asked if there was any way I could get a pizza delivered, the nurse checked my chart, saw I was listed for a normal diet and said I could if I wanted. Now I was still coming out of anesthesia mind you so I'll more than take the blame on any failing on this order (for instance, the name it was to be delivered to was my partners who was the last to place and order on our account which also had my partners phone number as the contact number. I realized all this about 5min or so after my estimate for when the driver should have arrived according to the map on the website. I'm sure he probably tried calling the number but my partner would have been dead asleep with phone off by them having work in the morning so realizing all this I called Papa John's and they told me the driver was there but couldn't find where to deliver it. The poor guy had been there for 10 minutes trying to find the wrong guy with the wrong number and also had to future out which building and how to get it to me so I told the restaurant the correct name and to leave it with security at the front door who were aware of the situation by this point. I've delivered pizza before and I know this is almost the worst kind of delivery to get, the worst being when you can't even make the delivery and then all your time and effort and gas have been wasted so I'm very glad that wasn't the case but to his credit he not only stuck to it long enough and made the delivery and by the time it got to me it was shockingly still warm... on a night that the temperature was below 32?️ out and he had been outside trying to figure out where to take the thing for over 10 minutes oh yeah and with a thin crust pizza the thing should have been ice cold but somehow still warm. I of course made sure to order enough to offer some to the staff at the hospital and for my roommate (roommate was the only one who took me up on it but he said it was good so that's 2 votes good pizza) and definitely got the driver of the year vore from me as well. (Not sure I would've stuck around that long
Food: 5
Service: 5
Service ?
Service: 1
They delivery sucks.
Atmosphere: 1
Food: 2
Service: 1
It's like if they didn't want to work, the truth is that customer service is like frying and eating lol you order what you're going to order quickly so you can leave lol hahahaha I also found it too expensive because the dominoes have a combo for 20 dollars and they bring two boxes of pizza M soda etc here we have 32 or something and omg the pizzas are small and that's why we ordered a large one but my 10 year old son ate that large one hahaha but nothing was good the garden (vegetables) and pepperoni
Atmosphere: 3
Food: 4
Service: 2
Very bad service
Manager name LACIEGreat customer service makes us keep going there. Great job good serviceGo go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Garlic Bread
The worst 2 employee at this location 1 making the pizza the other one a tall Spanish guy standing around not taking orders. I stood there with other customers until I just finally walked out. Not a papa John's fan with today's experience womt ever come back. Worst experience. Employees just don't care.
Atmosphere: 1
Food: 1
Service: 1
Food was good but they didn't package it properly. I tilted the box slightly and a got grease all over my shirt and pants
Restaurantji Recommends
Fast service.Food was ?not ❄.Great goto for wknds.You might want to ask for extra sauce on the side.Vegetarian options: Spinach and Mushrooms is a must have on my Pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread
Great service and professionalism. The manager, L, is very pleasant and a pleasure to work with.
Service: 5
This location is the best near me. Always fresh I'm always satisfied. Even when there has been a mix up they accommodate me. So I continue to order from them.Vegetarian options: Fresh love the ny style veggie
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie
Philly cheese stick topping was dry, crumbly, and nasty. Also gave me the wrong sauce. Will not order again.
Atmosphere: 1
Food: 1
Service: 1
Delivery service is A1??Pizza still HOT customers service is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Garlic Bread