Pronto Cafe
48 Academy St, Newark
(973) 424-9500
Recent Reviews
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My mom ordered a large pizza with half plain and pepperoni. I had a piece of hair under my pepperoni and the other slices were burnt. That ruined my appetite. I need a refund. This is unacceptable!!!
Food: 1
This place sucks as bad as Newark. Dump.
Atmosphere: 1
Food: 1
Service: 1
The workers make this place what it is and its reliable good food.
Parking: Street parking around court complex which is always occupied
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Turkey Sandwich
It's ridiculous they won't serve you at 10:45 because they are preparing for lunch. They litterly ignore you. Even for ready made foods like egg salad. They should lock the doors. Close for the 30 minutes to prep. If you refuse to serve people. I'm never going back to Pronto. The foods no better than any other local diner. I'll go where the customer service is appropriate. Customer lost for life.
Atmosphere: 2
Food: 3
Service: 1
I ordered grits scrambled eggs with cheese and bacon. The grits were watery and tasteless. They put my eggs on top of the grits and I don't like my eggs touching my grits and They put the bacon on top of the eggs so it wasn't even crispy. They don't add any butter to the grits. They were too watery. Over the phone the manager did apologize and told me they don't season their food because everyone can't have season so I know I like seasoned food so I will not order from them anymore.
Food: 1
Service: 5
Customer service is poor
Place is rediculous, i did not get to try their food because i tried to place a pick-up order for breakfast at 10:45am, but they said they stop taking breakfast orders at 10:40am (so 5 minutes past), even though they advertise breakfast ends at 11:00am... needless to say, i will never be placing a future order or trying the food...
Service: 1
I ordered a Caesar salad and requested that the croutons be removed and spinach be added. Why was all of the lettuce removed and only spinach sent. That doesn’t make any sense. I just wanted you to add some spinach to the salad which already had lettuce. Lunch ruined.
Food: 1
Service: 1
Vegetarian options: Soups, salads, and falafel
Kid-friendliness: Chicken nuggets and such
HAIR IN FOOD RUDE MANAGER ALBERTO came to tell him I found hair in my food and was very dismissiveAnd wouldn’t give customer time of day. Ordered a bacon cheese burger here and came home to find a curly black HAIR right on top of the fries. Extremely rude manager not worth spending money here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
their prices are fair when it comes to their food. love the salads and the smoothies! as a college student it is affordable. i didn’t know about this place i found it on google so they should definitely advertise themselves to the local universities around them.
Ever since they brought back pizza, they stopped serving fried chicken. People want to eat something else besides pizza.
Good food, very affordable and quick delivery service. Food made right in front of you.
Atmosphere: 4
Food: 4
Service: 4
Favorite Breakfast/Lunch Place!As someone who's on campus most of the time throughout the week, it's tiring to walk far for lunch. This place was close to my campus and has great sandwiches and baklava! I always stop by here between classes because it's more affordable than my college's cafeteria food.They also have a few cakes and other pastries out by the register and the deli counters, which makes it easy to just take a little snack on-the-go!Very fast with orders, and nice and full sandwiches!
Variety to.choose from, breakfast.lunch and more...great services
Atmosphere: 5
Food: 5
Service: 5
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