Shake Shack

3 Brewster Rd, Newark
(973) 606-8849

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Recent Reviews

Food is ok, but cashiers are awful; saw how they also treated a lady in wheelchair trying to use some food vouchers as well as did not treat me well when trying to make an order nor made the order correct. They need more training on customer service or another job.
The guy delivering the orders tried to fix whatever error the cashier made, he did try to go the extra mile.
Steven and keeron were very polite and do their jobs extremely well !! They made sure my order was correct and went out of their way to make sure I was satisfied with my order. Really appreciate those guys and the work they’re doing. 10/10 service !!
Shake shack needs to give all of the restaurants in the Newark airport a seminar on how to be competent. After doing our research, my wife and I decided to to make the trek all the way from terminal c to eat here, as it's one of the very few places in this airport who's average customer review isn't absolutely abysmal... As we ate here we noticed that everyone who knows what's up (pilots, flight attendants, airport staff) went here to eat. In fact, shake shack...

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