Used my app to order ahead and skip the waiting. My drink was perfectly made and ready when promised.
Atmosphere: 3
Food: 5
Service: 5
D M
The lattes were delicious. The young ladies worked hard and were so polite. Service was quick and easy! Best latte ever!
Atmosphere: 5
Food: 5
Service: 5
German Shumakov
Very bad and slow service. Baristas are so busy talking to each other that it takes forever to get your drink done. They remade my drink in the same cup for some reason after they made it wrong.
Atmosphere: 1
Food: 1
Service: 1
Mila Zanforlin
The staff was great, super nice and friendly, and they really helped me out by making a much-needed and tasty iced coffee.
Atmosphere: 4
Food: 5
Service: 5
A X
Ladies working there were nice. Drink was good. This is a licensed location and not corporate owned so they can’t apply coupons from the app when ordering at the counter. If using coupons, try ordering from the app for pick up instead
Ajit Singh
It was a very quick service. Standard taste
Atmosphere: 4
Food: 4
Service: 4
Nabil R
This SB is located immediately to the left of EWR terminal 3 TSA security. I found the staff to be polite despite some unruly and impatient customers and frustrated travelers.We got the seasonal drinks for winter and they were executed at around the same quality as other normal Starbucks. Expect the prices to be higher but remember that it’s fair because you are buying coffee on the airside of the airport.
Atmosphere: 4
Food: 4
Service: 4
Tom Kirkland
Avoid this location. 2 people ahead of me and I waited 15 minutes for a drink. They had 4 people “working”. Morning shift on a Wednesday.
Service: 1
エイジ
I went to a Starbucks at an airport in New York for the first time, and I felt that the customer service attitude of the staff was not very good. This is not Japan, so maybe it's normal...
Atmosphere: 3
Food: 4
Service: 2
Colin Wei
This is the worst Starbucks I have ever been to in the world. The service attitude is very poor. I ordered a caramel macchiato and only gave me half a cup. I asked for a new one and the service attitude was extremely bad. There was no apology at all. Finally, they waited a long time before they finished it for me. they were very impatient when I urged them to speed up the process. i really don't suggest people to go to this shop especially for foreigner travelers, it'll ruin the experience in New York City
Extremely rude staff, talking to me like I owe them a million dollars, my mood is completely ruined, what a great job, Starbucks. Please hire a better employee. We as customers, do not deserve being treated with rude tone, we are the one who pays.
Atmosphere: 1
Food: 1
Service: 1
Joanne Lin
The staffs' attitude is like we accidentally killed their family. This applies to all the workers working in this airport after you pass TSA.
Atmosphere: 1
Food: 2
Service: 1
Chandler Ng
Bad service by the staff, not sure whether it is because they overwork or something else.
Atmosphere: 2
Food: 3
Service: 1
A N
Poor device and long waiting time. The management need to recruit more staff to provide a better customer experience. I don’t recommend this business.
Atmosphere: 1
Food: 3
Service: 1
Ilyas Esmail
Horrible service, with POS machines that break all the time. The real time availability does not match what is available through mobile ordering, and staff is not helpful at all. Don't recommend.
Used my app to order ahead and skip the waiting. My drink was perfectly made and ready when promised.
Atmosphere: 3
Food: 5
Service: 5
The lattes were delicious. The young ladies worked hard and were so polite. Service was quick and easy! Best latte ever!
Atmosphere: 5
Food: 5
Service: 5
Very bad and slow service. Baristas are so busy talking to each other that it takes forever to get your drink done. They remade my drink in the same cup for some reason after they made it wrong.
Atmosphere: 1
Food: 1
Service: 1
The staff was great, super nice and friendly, and they really helped me out by making a much-needed and tasty iced coffee.
Atmosphere: 4
Food: 5
Service: 5
Ladies working there were nice. Drink was good. This is a licensed location and not corporate owned so they can’t apply coupons from the app when ordering at the counter. If using coupons, try ordering from the app for pick up instead
It was a very quick service. Standard taste
Atmosphere: 4
Food: 4
Service: 4
This SB is located immediately to the left of EWR terminal 3 TSA security. I found the staff to be polite despite some unruly and impatient customers and frustrated travelers.We got the seasonal drinks for winter and they were executed at around the same quality as other normal Starbucks. Expect the prices to be higher but remember that it’s fair because you are buying coffee on the airside of the airport.
Atmosphere: 4
Food: 4
Service: 4
Avoid this location. 2 people ahead of me and I waited 15 minutes for a drink. They had 4 people “working”. Morning shift on a Wednesday.
Service: 1
I went to a Starbucks at an airport in New York for the first time, and I felt that the customer service attitude of the staff was not very good. This is not Japan, so maybe it's normal...
Atmosphere: 3
Food: 4
Service: 2
This is the worst Starbucks I have ever been to in the world. The service attitude is very poor. I ordered a caramel macchiato and only gave me half a cup. I asked for a new one and the service attitude was extremely bad. There was no apology at all. Finally, they waited a long time before they finished it for me. they were very impatient when I urged them to speed up the process. i really don't suggest people to go to this shop especially for foreigner travelers, it'll ruin the experience in New York City
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Extremely rude staff, talking to me like I owe them a million dollars, my mood is completely ruined, what a great job, Starbucks. Please hire a better employee. We as customers, do not deserve being treated with rude tone, we are the one who pays.
Atmosphere: 1
Food: 1
Service: 1
The staffs' attitude is like we accidentally killed their family. This applies to all the workers working in this airport after you pass TSA.
Atmosphere: 1
Food: 2
Service: 1
Bad service by the staff, not sure whether it is because they overwork or something else.
Atmosphere: 2
Food: 3
Service: 1
Poor device and long waiting time. The management need to recruit more staff to provide a better customer experience. I don’t recommend this business.
Atmosphere: 1
Food: 3
Service: 1
Horrible service, with POS machines that break all the time. The real time availability does not match what is available through mobile ordering, and staff is not helpful at all. Don't recommend.
Atmosphere: 2
Food: 3
Service: 1
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