Sweetwaters Coffee & Tea

Visited this newly opened spot and tried the Hot Chocolate and the Spinach & Feta Melt. The melt was a bit average, but the hot chocolate was actually pretty good.

The server was helpful while taking orders, but things moved a little slow — probably because I went during the morning work rush, and it didn’t seem like he was prepping the orders fast enough. The seating and surrounding was amazing though.

Overall, a decent place to check out, with room to improve on speed and consistency.

Atmosphere: 5

Food: 5

Service: 3

Was great before but the quality has gone down. Matcha was straight milk even after I asked them to fix

Food: 3

Do not get their matcha, it is watered down and doesn’t even taste like matcha. Their caramel latte wasn’t sweet and when we kindly asked if they could add more syrup we ended up getting lectured on mentioning extra sweet before ordering. This was our first time visiting this place, so not sure how we were supposed to know that their coffee won’t be sweet enough. Save your money and try a different place.

Atmosphere: 2

Food: 1

Service: 1

Good coffee. I stop by here often for a quick espresso or iced latte.

Atmosphere: 5

Food: 5

Service: 5

7/21/25 walked into the store and only 1 person was in line. The employee was counting the resgister so it took a while to take the guy's order. Her replacement stood from the dining area talking to a friend im assuming and started taking my order. He talks so fast that it is hard to understand him. I sat down and the employee was still talking to his friend with a lot of foul language between his sentences. All this time i thought he was doing my drink but when I stood up and checked he still did not start my drink and was just talking to his friend and counting the register. I waited at the pick-up area instead of sitting down so he can see that there is a pending orded and he finally started making my drink after at least 10 mins of waiting. Not going back to this place or recommend this place to anyone. AVOID THIS PLACE!

Atmosphere: 3

Food: 3

Service: 1

In person, I love this café; the atmosphere is great. However, when I ordered food and drinks from there via Uber Eats, the courier arrived with my items in his hands instead of in a bag, which is standard practice for restaurants. This is unacceptable and poses a risk to food safety. For all I know, the courier could have contaminated my food. When he delivered my order, my drink had spilled, and my food was wet. This company needs to start using delivery bags like every other restaurant.

Atmosphere: 5

Food: 5

Service: 5

Decent drink.

I found it to be a little bit too sweet even though I ordered 50% sugar.

Matcha was a bit too light in my opinion compared to matcha drink from other places.

Ordered online, but they couldnt find the order, but that's ok.

Decent drink.

I found it to be a little bit too sweet even though I ordered 50% sugar.

Matcha was a bit too light in my opinion compared to matcha drink from other places.

Ordered online, but they couldnt find the order, but that's ok.

Atmosphere: 4

Food: 3

Service: 3

I went here today for the first time and I wasn’t totally satisfied. I got a matcha latte with strawberry, and I didn’t taste the matcha at all. It tasted like water and the strawberry puree was just clumps even after mixing for a bit. I ordered a breakfast sandwich and that wasn’t too bad tbh, just a bit small and underwhelming. Flavor wasn’t too bad. I don’t think it was worth the almost $20 I spent, and I probably would come back. I hope this place does well, I’m sure others have had a different experience. Staff was kind and the place itself was nice!

Katarina is so sweet and provided great drink recommendations!

Super helpful friendly barista. Biscuit sandwich was delicious.

This place is great! I love the dreamy and the fact that I can order a pup cup is EVERYTHING! But, I’m gonna hold their hand when I say this, the Thai Iced Tea is absolutely revolting. I’m sorry, but you guys MUST remove it because it is anything but a Thai iced tea. It tasted like a uber processed carrot juice. And i love carrot juice, but no. Couldn’t even drink it and I bought a quadruple haha! I’ll def continue to order but please remove that monstrosity, please! Great place!!

I’ve been a consistent patron of sweet waters for 4 years now, even though my bagel sandwiches may have been frozen in the middle or my fruit teas taste more like water on some off days I’ve always came back bc it’s a cool place. I’m even part of the rewards program that’s how much I love it there but today put a bad taste in my mouth when I was denied a spoon when I asked the cashier. I was told to buy something which I wouldn’t have mind but I’m there so consistently that I thought one spoon wouldn’t be too much of an ask. Idk it just left a very bad taste in my mouth and this cafe will never see me or my money again. I hope the money that was saved on 1 spoon freebie was worth it❤️

Matcha was actually horrid, had no taste looked pre-made and a swampy color. Other than that the atmosphere and service were great.

Atmosphere: 4

Food: 1

Service: 5

I ordered a croissant with egg and cheese through Uber Eats, but it arrived raw. When I contacted the store, the barista tried to help, but I could hear the manager yelling in the background. They asked me to bring pictures of the raw food in person, but since I don't have a car, I asked if I could send the photos via text. The manager told the barista to have me send them through email, but I was given an incorrect address. During the conversation, I overheard the manager angrily asking the barista, "What do you want me to do?" to which the barista responded, "I don’t know." I still haven't been refunded, and I’m shocked by the lack of professionalism.

Atmosphere: 1

Food: 1

Service: 1