I love dunking Donuts. Its been one of my favorite places most of my life.
Atmosphere: 4
Food: 4
Service: 4
Amy Marie
They don’t seal their DoorDash orders!! I really don’t understand the difficulty in simple communication with the people at this store. When you DoorDash, they need to send your order SEALED in a bag. They’re fully capable and have done it before. Their competitor Starbucks across the street seals theirs everytime. I’m sick and can’t eat. The only thing I woke up looking forward to was my tea- I called specifically and asked to please seal it in a bag, they place a cup holder in a bag and seal the top, they’ve done it before. I gave the information of my order was told “okay miss no problem” and sure enough my dasher walks in juggling both drinks. This is wrong. I called back and asked why would they do that after I specifically requested they send it sealed?? When the guy finished talking over me and interrupting he decided to blame it on the dasher. Lost my business after several years.
Service: 1
William Longcor
$5.75 for a small cup of ice and milk with a splash of coffee and some artificial flavoring.
Atmosphere: 1
Food: 2
Service: 3
Charlie Maeurer
I went through the drive-through to get my sick daughter a regular not specialdonut it cost 223. I gave the man three dollars. He gave me back $.76 when I asked for the other penny, because I didn’t want the donut to cost more than it already is He asked me for my change back I gave it to him and then he gave me $.77 in a handful of pennies With a shitty smirk on his face again I had my sick daughter in the backseat so I couldn’t get out of the car to go in and talk to the manager about his terrible customer service
Atmosphere: 2
Food: 3
Alexys Palmer
made my drink quickly and efficently and made it perfect staff was kind
Atmosphere: 5
Food: 5
Service: 5
Kendra Silverman
If I could, I’d give this location zero stars. The staff here is incredibly rude and unprofessional. My experience was so unpleasant that I am never returning to this Dunkin location. They messed up my order, and when I politely pointed it out, I was met with attitude and a rude comment.
Atmosphere: 1
Food: 2
Service: 1
megan conover
This is the best Dunkin in the area. Also they have plain milk for the kids which I usually don’t find at the other Dunkins.
Atmosphere: 5
Food: 5
Service: 5
Marius Scholtz
Review: ★☆☆☆☆
I have never experienced service this rude at any Dunkin’ location. From the moment I walked in, the staff seemed irritated, dismissive, and completely uninterested in providing basic courtesy. My order was handled carelessly, and when I politely asked about a mistake, I was met with attitude instead of assistance.
This is completely unacceptable for a customer-facing business. I come to Dunkin’ expecting fast, friendly service—not to feel like I’m inconveniencing the staff by being there. I will not be returning to this location, and I hope management addresses the lack of professionalism immediately.
Artsy Ari
Very unprofessional environment where the staff has little knowledge of the menu and impatience when dealing with customers
Atmosphere: 1
Food: 1
Service: 1
Mr. Pluto
Incredibly rude unprofessional and impatient, the guy started lecturing me about figuring out what I wanted before driving up to the window, after I was done listening to him lecture me I told him he was being impatient and he then refused to take our order and told us to come inside like he wanted to start a physical altercation.
My home away from home. I love these workers there. Kiran is amazing!
Atmosphere: 5
Food: 5
Service: 5
Joseph
Handsome staff and they treat me like family. They make the beverages to perfection every time. For me, Dunkin will always outrun starbucks ESPECIALLY in newton
Atmosphere: 5
Food: 5
Service: 5
George Crescione
Probably the best run Dunkin in NJ. Owner is always there working his ass off. They treat everyone with kindness and respect. Place runs like a machine. Food and drinks are prepared visibly better than most other Dunkins. Fast service as well!
Atmosphere: 5
Food: 5
Service: 5
Victoria Rappold
Always delicious Coffee❣
Atmosphere: 5
Food: 5
Service: 5
Jenny Shaker
The staff at this Dunkin are amazing! Seriously. I go to other Dunkins at times if I'm not near home and honestly they don't make drinks well. This Newton location by the Walgreens is absolutely fantastic! They are THE fastest drive thru crew ever at a Dunkin and they always get my drink orders perfect. The food isn't always the best, but I'm not a fan of Dunkin food too much. So I don't blame them. Absolutely would give them a thousand stars if I could 🌟
I love dunking Donuts. Its been one of my favorite places most of my life.
Atmosphere: 4
Food: 4
Service: 4
They don’t seal their DoorDash orders!! I really don’t understand the difficulty in simple communication with the people at this store. When you DoorDash, they need to send your order SEALED in a bag. They’re fully capable and have done it before. Their competitor Starbucks across the street seals theirs everytime. I’m sick and can’t eat. The only thing I woke up looking forward to was my tea- I called specifically and asked to please seal it in a bag, they place a cup holder in a bag and seal the top, they’ve done it before. I gave the information of my order was told “okay miss no problem” and sure enough my dasher walks in juggling both drinks. This is wrong. I called back and asked why would they do that after I specifically requested they send it sealed?? When the guy finished talking over me and interrupting he decided to blame it on the dasher. Lost my business after several years.
Service: 1
$5.75 for a small cup of ice and milk with a splash of coffee and some artificial flavoring.
Atmosphere: 1
Food: 2
Service: 3
I went through the drive-through to get my sick daughter a regular not specialdonut it cost 223. I gave the man three dollars.
He gave me back $.76 when I asked for the other penny, because I didn’t want the donut to cost more than it already is
He asked me for my change back I gave it to him and then he gave me $.77 in a handful of pennies
With a shitty smirk on his face again I had my sick daughter in the backseat so I couldn’t get out of the car to go in and talk to the manager about his terrible customer service
Atmosphere: 2
Food: 3
made my drink quickly and efficently and made it perfect staff was kind
Atmosphere: 5
Food: 5
Service: 5
If I could, I’d give this location zero stars. The staff here is incredibly rude and unprofessional. My experience was so unpleasant that I am never returning to this Dunkin location. They messed up my order, and when I politely pointed it out, I was met with attitude and a rude comment.
Atmosphere: 1
Food: 2
Service: 1
This is the best Dunkin in the area. Also they have plain milk for the kids which I usually don’t find at the other Dunkins.
Atmosphere: 5
Food: 5
Service: 5
Review: ★☆☆☆☆
I have never experienced service this rude at any Dunkin’ location. From the moment I walked in, the staff seemed irritated, dismissive, and completely uninterested in providing basic courtesy. My order was handled carelessly, and when I politely asked about a mistake, I was met with attitude instead of assistance.
This is completely unacceptable for a customer-facing business. I come to Dunkin’ expecting fast, friendly service—not to feel like I’m inconveniencing the staff by being there. I will not be returning to this location, and I hope management addresses the lack of professionalism immediately.
Very unprofessional environment where the staff has little knowledge of the menu and impatience when dealing with customers
Atmosphere: 1
Food: 1
Service: 1
Incredibly rude unprofessional and impatient, the guy started lecturing me about figuring out what I wanted before driving up to the window, after I was done listening to him lecture me I told him he was being impatient and he then refused to take our order and told us to come inside like he wanted to start a physical altercation.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My home away from home. I love these workers there. Kiran is amazing!
Atmosphere: 5
Food: 5
Service: 5
Handsome staff and they treat me like family. They make the beverages to perfection every time. For me, Dunkin will always outrun starbucks ESPECIALLY in newton
Atmosphere: 5
Food: 5
Service: 5
Probably the best run Dunkin in NJ. Owner is always there working his ass off. They treat everyone with kindness and respect. Place runs like a machine. Food and drinks are prepared visibly better than most other Dunkins. Fast service as well!
Atmosphere: 5
Food: 5
Service: 5
Always delicious Coffee❣
Atmosphere: 5
Food: 5
Service: 5
The staff at this Dunkin are amazing! Seriously. I go to other Dunkins at times if I'm not near home and honestly they don't make drinks well. This Newton location by the Walgreens is absolutely fantastic! They are THE fastest drive thru crew ever at a Dunkin and they always get my drink orders perfect. The food isn't always the best, but I'm not a fan of Dunkin food too much. So I don't blame them. Absolutely would give them a thousand stars if I could 🌟
Atmosphere: 5
Food: 4
Service: 5
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