Isabel was the greatest customer service assistant ! Thank you Isabel for working hard !
Rouzbeh D.
They put bately any toppings
Atmosphere: 1
Food: 1
Service: 1
Mohammad AlYousef
Im a loyal customer and have always ordered from this store.
This time the Order left at 11:26 and it’s 12:25 and I still didn’t get the pizza. It’s thanksgiving and this was supposed to be a movie night (which is probably not happening). No one even told me it’ll take longer or if it was busy etc. I actyally called at 11:15 and they told me it should be here 20 minutes.
The other problem is that people working there can barely speak english… there wasn’t even an apology.
*update: pizza received and is not hot. I had to heat it. This is unprofessional. Pizza should never be cold.
Service: 1
ana
Worse pizza I’ve ever spent money on. I asked for onion, green peppers and sausage.. it had barely any toppings and the cheese was burnt. It was cold. It looked nothing like what is advertised on tv commercials or on line.. waste of money. I’ll never order from here again. My neighborhood pizza place would have done a much better job.. False advertising! Say goodbye to this customer.
Julia Villamar
worst store ever to place an order, staff is expecting the customer to know where to pick up the order. I order a pizza with sodas my husband picked up the order a the staff didn’t gave him the soda. When we got home after 10 min drive I called the store to let them know my order was incomplete, staff told me is not my fault you didn’t pick up your soda all sodas are in the front. Really !!!! like people is just taking soda from the store and don’t pay for it ? is it they are so supposed to prepare the order for us and give the order complete? The worst part is that they are not expecting us to go back instead of send the soda or reimburse the money. This is not the first time that happens to us but I’m sure this will be the last. Absolutely customer service is 0. I hope people can listen to the conversation so they can listen to how rude is this people.
Service: 1
Denise BFK
I placed an order at 7pm. It’s 8:30 and still has not been delivered. The app said the order was delivered when I checked at 7:45. I called the store at 8pm and the guy who answered put me on hold for like 5 minutes- I’m sure hoping I’d hang up- only to come back on and say that it’s on the way and if I don’t get it in the next 15 minutes to call back. I called back 20 minutes later and the woman who answered was rude as hell and told me that the driver just left and I was his first stop. IM SORRY WHAT?! Also, why is everyone rude as hell? No one speaks English, either - so if you don’t speak Spanish don’t bother calling. I will absolutely not be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
LISSANDRA DEL ROSARIO
I ordered two pies, one came stale. We called and they said they’d refund my order, and they’d send another pie that I’d have to pay $20 for the one pie. Fine, because I’ll get my money back for the first order, right?
When we received it, it was the wrong thing! And I still don’t have a refund. I got a call from someone which I unfortunately missed. But I’ve called back as she asked me to do in the voicemail but now no one answers and there is no voicemail box set up for me to leave a message.
Food: 1
Service: 1
Noe Fragoso
Excellent
Atmosphere: 5
Food: 5
Service: 5
Elisia Gorsre
On my birthday I ordered a half bacon half chicken and they gave me a Hawaiian had me drive back to change. Remade a Hawaiian. Had to wait for the correct one for 10. Other ish I ordered was cold by the time I got home. No apology. Nothing. Honestly the owner is at fault here. Not even the staff. They’re obvious overworked or undertrained
THE DELIVERY DRIVER TRIED TO MAKE SEXUAL GESTURES TO A 10 YEAR OLD.
Atmosphere: 1
Food: 1
Service: 1
Bapena
Lazy 🥲 and they dont have drivers avaliable unless you want to wait 3 hours get papa johns instead or even pizza hut worth the drive or wait
HARRY KALIA
Worts experience at Dominos. I have to file a complaint with Domions Pizza. They put me on hold for more than 30 minutes each time I called because I paid for the order and they forgot to put some item in my carry bag. I called three times and they start saying the manger is not in. So I file the complaint with Dominos. I will say if you can drive little far for other dominos will be better.
Atmosphere: 1
Food: 3
Service: 2
Masterpeace9044 Masterpeace9044
Delivery was fast food was hot very happy customer!!! Keep up The good work!!!
Always late
Isabel was the greatest customer service assistant ! Thank you Isabel for working hard !
They put bately any toppings
Atmosphere: 1
Food: 1
Service: 1
Im a loyal customer and have always ordered from this store.
This time the Order left at 11:26 and it’s 12:25 and I still didn’t get the pizza. It’s thanksgiving and this was supposed to be a movie night (which is probably not happening). No one even told me it’ll take longer or if it was busy etc. I actyally called at 11:15 and they told me it should be here 20 minutes.
The other problem is that people working there can barely speak english… there wasn’t even an apology.
*update: pizza received and is not hot. I had to heat it. This is unprofessional. Pizza should never be cold.
Service: 1
Worse pizza I’ve ever spent money on. I asked for onion, green peppers and sausage.. it had barely any toppings and the cheese was burnt. It was cold. It looked nothing like what is advertised on tv commercials or on line.. waste of money. I’ll never order from here again. My neighborhood pizza place would have done a much better job..
False advertising!
Say goodbye to this customer.
worst store ever to place an order, staff is expecting the customer to know where to pick up the order. I order a pizza with sodas my husband picked up the order a the staff didn’t gave him the soda. When we got home after 10 min drive I called the store to let them know my order was incomplete, staff told me is not my fault you didn’t pick up
your soda all sodas are in the front. Really !!!! like people is just taking soda from the store and don’t pay for it ? is it they are so supposed to prepare the order for us and give the order complete?
The worst part is that they are not expecting us to go back instead of send the soda or reimburse the money. This is not the first time that happens to us but I’m sure this will be the last.
Absolutely customer service is 0. I hope people can listen to the conversation so they can listen to how rude is this people.
Service: 1
I placed an order at 7pm. It’s 8:30 and still has not been delivered. The app said the order was delivered when I checked at 7:45. I called the store at 8pm and the guy who answered put me on hold for like 5 minutes- I’m sure hoping I’d hang up- only to come back on and say that it’s on the way and if I don’t get it in the next 15 minutes to call back. I called back 20 minutes later and the woman who answered was rude as hell and told me that the driver just left and I was his first stop. IM SORRY WHAT?! Also, why is everyone rude as hell? No one speaks English, either - so if you don’t speak Spanish don’t bother calling. I will absolutely not be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
I ordered two pies, one came stale. We called and they said they’d refund my order, and they’d send another pie that I’d have to pay $20 for the one pie. Fine, because I’ll get my money back for the first order, right?
When we received it, it was the wrong thing! And I still don’t have a refund. I got a call from someone which I unfortunately missed. But I’ve called back as she asked me to do in the voicemail but now no one answers and there is no voicemail box set up for me to leave a message.
Food: 1
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
On my birthday I ordered a half bacon half chicken and they gave me a Hawaiian had me drive back to change. Remade a Hawaiian. Had to wait for the correct one for 10. Other ish I ordered was cold by the time I got home. No apology. Nothing. Honestly the owner is at fault here. Not even the staff. They’re obvious overworked or undertrained
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The pizza was so salty and tasted so bad
THE DELIVERY DRIVER TRIED TO MAKE SEXUAL GESTURES TO A 10 YEAR OLD.
Atmosphere: 1
Food: 1
Service: 1
Lazy 🥲 and they dont have drivers avaliable unless you want to wait 3 hours get papa johns instead or even pizza hut worth the drive or wait
Worts experience at Dominos. I have to file a complaint with Domions Pizza. They put me on hold for more than 30 minutes each time I called because I paid for the order and they forgot to put some item in my carry bag. I called three times and they start saying the manger is not in. So I file the complaint with Dominos. I will say if you can drive little far for other dominos will be better.
Atmosphere: 1
Food: 3
Service: 2
Delivery was fast food was hot very happy customer!!! Keep up
The good work!!!
Atmosphere: 5
Food: 5
Service: 5
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