Excellent service. I loved the friendliness and attention of the baristas, Julissa, Norma, Ericka, and Paola, who were very attentive to everything. The Cuban sandwich was delicious, highly recommended. I will return.
Joyce Yamasaki
The flan and the flan cake are absolutely delicious 😋 😍 I have purchased other items, and I've never had anything, and the prices are very reasonable
Van Gonzalez
The coffee is good. The croquettas are exceptional. 👌🏻 The empanadas and papa rellena are decent. Pricing has gone up lately it seems, to an excessive point - at least with the coffee.
Joe Colon
This place is amazing we love their food. Empanada had flavor. Love the coffee and the sandwiches.
Yarline Yepez
I came at 6AM after pulling an all nighter and all I was craving was some sweet bread. I had originally went to the store next door but was turned away because the other store only accepts cash. I was so happy that Felix was opened and that they accept all type of payment methods. I got my sweet bread, and some other goods which I was delighted to try as it smelled great and it taste just as good.
The women working behind the counter was also so welcoming and kept recommending me sweets. Coming here really made my day after a long night.
Cornelia Hüppin
I really loved the cakes! So delicious! Good coffee too. And it’s a good price and the staff is very friendly! And they were playing latin salsa music, which made a nice atmosphere:-)
Clauds Combalicer
So good!!!
Francisco Companioni
After waiting on line for over 10mins for the 3 employees to dispatch the 3 customers in front of me I asked for my order (placed over the phone)by name and was quickly asked for a receipt/order number...then was promptly jumped over to the Next customer while I looked for an order number they never gave me over the phone. Then they couldn't find the order &asked me what my order was 3X before they found it and gave it to me. Then asked if I had a bag for the bread.... SMH a bag would cost me another .25 cents. This is America not Cuba. What happened to the cost of doing business and covering ALL your expenses in the pricing of the items including a BAG. Won't be coming back here for a loooooong time. There are many Cuban bakery's in this area to be dealing with this petty nonsense. Happy Thanksgiving!
Colleen Amador
I ordered a Cuban sandwich through GrubHub and not only was the sandwich terrible, they forgot one of the sodas. Never again!
Eduardo Varela
Excellent food, and better service and atmosphere. Congratulations on an excellent job.
The quality of service on Monday and Thursday afternoons is excellent at El Fénix bakery. Thank you for the attention that the employees provide to the consumer in said establishment. Sincerely: Francisco Vidot.
Atmosphere: 5
Food: 5
Service: 5
Moe
Crew is friendly and always smiling. I love their coffee and cakes
Atmosphere: 4
Food: 5
Service: 4
Marcela Barrels are
Excellent service and what I suggest is to put tables inside instead of the long bar and that way it is more comfortable to be in.
Vegetarian options: There may be more vegetarian options and brown sugar too.
Wheelchair accessibility: Alright.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pudin de Pan, Galletas Cubanas, Papas Rellenas
Lisett Bonilla
On 10/02 in the morning I received the worst service possible. I asked the Cuban looking lady a question and she refused to answer. Next time better believe I’m calling management.
La señorita trabajando 10/02 de procedencia Cubana me atendió con muy mala gana. Zero por servicio al cliente.
Atmosphere: 4
Food: 4
Service: 1
VIVIANA ORTIZ
Food is fine but customer services is horrible. The lady the works there, is so rude. She sad is she was Cuban, very rude!!! The food is good but the customer service is the worst. The saddest thing is that many people complain and that lady continues working there even in the photos. The place is very clean and nice but I don't think people will come back, I won't go back there.
Excellent service. I loved the friendliness and attention of the baristas, Julissa, Norma, Ericka, and Paola, who were very attentive to everything. The Cuban sandwich was delicious, highly recommended. I will return.
The flan and the flan cake are absolutely delicious 😋 😍
I have purchased other items, and I've never had anything, and the prices are very reasonable
The coffee is good. The croquettas are exceptional. 👌🏻 The empanadas and papa rellena are decent. Pricing has gone up lately it seems, to an excessive point - at least with the coffee.
This place is amazing we love their food. Empanada had flavor. Love the coffee and the sandwiches.
I came at 6AM after pulling an all nighter and all I was craving was some sweet bread. I had originally went to the store next door but was turned away because the other store only accepts cash. I was so happy that Felix was opened and that they accept all type of payment methods. I got my sweet bread, and some other goods which I was delighted to try as it smelled great and it taste just as good.
The women working behind the counter was also so welcoming and kept recommending me sweets. Coming here really made my day after a long night.
I really loved the cakes! So delicious! Good coffee too. And it’s a good price and the staff is very friendly! And they were playing latin salsa music, which made a nice atmosphere:-)
So good!!!
After waiting on line for over 10mins for the 3 employees to dispatch the 3 customers in front of me I asked for my order (placed over the phone)by name and was quickly asked for a receipt/order number...then was promptly jumped over to the Next customer while I looked for an order number they never gave me over the phone. Then they couldn't find the order &asked me what my order was 3X before they found it and gave it to me. Then asked if I had a bag for the bread.... SMH a bag would cost me another .25 cents. This is America not Cuba. What happened to the cost of doing business and covering ALL your expenses in the pricing of the items including a BAG. Won't be coming back here for a loooooong time. There are many Cuban bakery's in this area to be dealing with this petty nonsense. Happy Thanksgiving!
I ordered a Cuban sandwich through GrubHub and not only was the sandwich terrible, they forgot one of the sodas. Never again!
Excellent food, and better service and atmosphere. Congratulations on an excellent job.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The quality of service on Monday and Thursday afternoons is excellent at El Fénix bakery. Thank you for the attention that the employees provide to the consumer in said establishment. Sincerely: Francisco Vidot.
Atmosphere: 5
Food: 5
Service: 5
Crew is friendly and always smiling. I love their coffee and cakes
Atmosphere: 4
Food: 5
Service: 4
Excellent service and what I suggest is to put tables inside instead of the long bar and that way it is more comfortable to be in.
Vegetarian options: There may be more vegetarian options and brown sugar too.
Wheelchair accessibility: Alright.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pudin de Pan, Galletas Cubanas, Papas Rellenas
On 10/02 in the morning I received the worst service possible. I asked the Cuban looking lady a question and she refused to answer. Next time better believe I’m calling management.
La señorita trabajando 10/02 de procedencia Cubana me atendió con muy mala gana. Zero por servicio al cliente.
Atmosphere: 4
Food: 4
Service: 1
Food is fine but customer services is horrible. The lady the works there, is so rude. She sad is she was Cuban, very rude!!! The food is good but the customer service is the worst. The saddest thing is that many people complain and that lady continues working there even in the photos. The place is very clean and nice but I don't think people will come back, I won't go back there.
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