Ninja Sushi Japanese Fusion

After reading other reviews seems like what I experienced today is to be expected from this store. First off need to address the guy with the hat in the front just like the many other reviews about him, his attitude needs to be changed but highly doubt it will because it hasn’t even after the other reviews. Secondly store has no respect for others time. Got my food 45 mins after the promised time. Each time their excuse is “10 more mins” or “almost ready”. And he tells me that he is 1 short today but I’m sorry it doesn’t take a scientist to figure out if your 1 short, you should be promising the time according to that. Whoever the owner is seriously needs to change something and if the host guy is the owner well obviously no changing for this store I guess. Please just go to the many other local sushi spots our town has to offer.

Service: 1

Don't be fooled by the unassuming exterior as it's decorated very nicely indoors and the atmosphere is welcoming , even if it's on the smaller side. Our waitress was kind and our food was also brought out quite quickly. Very tasty and absolutely worth a visit! They receive a lot of carry out orders but this didn't affect our dining experience at all.

I've experienced nothing but the absolute best 💯 food from every category the menu offers! Hats off to May! She is yhe most friendly server and makes everyone feel at home while dining!

Atmosphere: 5

Food: 5

Service: 5

My fiancée and I ordered an >$100 order here on DoorDash (on Valentine’s Day) and watched our estimated delivery time climb exponentially for over 2 hours. We attributed this to them just being busy for the holiday. Our dasher was waiting there and sent us a picture of the mob of people there with pending orders, but DoorDash gave us a credit to continue waiting so we did. We finally called the restaurant to ask the status of our order and we were told that they were “so busy they didn’t confirm our order” and it hadn’t even been started yet.

This blatant lack of care, professionalism, organization, and respect is repulsive.

I have eaten/ordered from here many times before, but never will again after this disgraceful experience.

There are a lot of great sushi places in the area, I’d recommend going to literally any other.

(yes, you’ve read this review twice - I am posting it from both of my email accounts to try and prevent others from being subjected to this abysmal customer service)

Service: 1

My fiancée and I ordered an >$100 order here on DoorDash (on Valentine’s Day) and watched our estimated delivery time climb exponentially for over 2 hours. We attributed this to them just being busy for the holiday. Our dasher was waiting there and sent us a picture of the mob of people there with pending orders, but DoorDash gave us a credit to continue waiting so we did. We finally called the restaurant to ask the status of our order and we were told that they were “so busy they didn’t confirm our order” and it hadn’t even been started yet.

This blatant lack of care, professionalism, organization, and respect is repulsive.

I have eaten/ordered from here many times before, but never will again after this disgraceful experience.

There are a lot of great sushi places in the area, I’d recommend going to literally any other.

Service: 1

They need to limit how many people can order pick up - there were 30 people waiting, crowding the people who were sitting at tables.

Updating this to a 1 star after another hour (2+ hours total) of waiting after my original ETA. I called to tell them if they haven’t started yet to cancel it and they insisted that it was being prepared, also made a sassy comment about why everyone was ordering so much tonight, but 50+ minutes later they still didn’t have it ready or an update on it (hostess didn’t think it was close to ready). It does not take 50 minutes to make two sushi rolls with no specialty ingredients on it. I would’ve understood if they allowed me to cancel but lying about preparing our order left a bad taste in my mouth.

Atmosphere: 3

Food: 5

Service: 1

This used to be our go to for sushi and other Japenese entrees such as hibachi. Ordered from here over the weekend. It took 2 hours for delivery and it was cold by the time we got it that we had to reheat all the food. All the food was super greasy where we threw most of it out. There were egg shells in the fried rice. We will be going elsewhere.

Food: 2

Service: 2

Hostess/receptionist is extremely rude and unprofessional he is very hostile and confrontational as if he is giving free food away…if you don’t like customers maybe get a new job… customer service sucks and they take forever to attend to the guest and extreme long wait for the food… everything is 5mins away from being done more like 2hours later…forget about refills one cup and your done lol staff are often just standing around not doing anything or eating… Sakana sushi and other local spots are better… avoid this location!!! And Mister at the front desk change your nasty ugly lil attitude although it suites your face! Grump grump!!!

Atmosphere: 1

Food: 1

Service: 1

I have only done take out at this restaurant but the food is delicious and fairly priced. There aren't too many good sushi places in North Brunswick so I am glad this place opened up. I love the chicken tempura sushi and the gyoza.

Atmosphere: 4

Food: 4

Service: 4

It was very nice and clean and the host attended to us as soon as we walked in and the food didn’t take long and was very fresh I definitely recommend and would come again/eat again

Atmosphere: 5

Food: 5

Service: 5

Been here twice first time I walked in it was someone at the booth greeted me and I place an order, came back because the food was good I had the hibachi steak and shrimp. A couple of months later I came back walked in and no one was at the booth which was fine I stood there and waited for someone to come while I sat there and waited at this point a good 5 minutes went by there were 3 men in the back talking while preparing the sushi. You would think that they would have said I will someone will be with you in a minute nothing at all just kept looking up at me and continuing on with their very rude conversation. it's called multitasking someone could of tapped a bell, one of them could have went in the back and got the host or something .at this time a good 10 minutes went by and I walked out they obviously can care less which is fine by me and I'll get my sushi somewhere else 🫡

Atmosphere: 1

Food: 3

Service: 1

Wonderful neighborhood eatery.

Atmosphere: 5

Food: 5

Service: 5

Food is delicious and plentiful. BYOB is a plus. Staff are very helpful. Prices are reasonable. The restaurant is on a side street. But always has a full tables inside.

Love this local spot. I've never dined inside and only have done delivery or pickup.

Got the red devil this time and it had a nice kick to it.

I usually always get shumai dumplings. But every roll I've had is worth it.

Atmosphere: 5

Food: 5

Service: 5

Super cute place with delicious sushi! And a great variety of rolls!

Atmosphere: 5

Food: 5

Service: 5