I recently visited Dunkin’ with my friends and tried a few drinks that I usually enjoy from another place. Unfortunately, we were all disappointed. The Sabrina Carpenter refresher was extremely watery and lacked flavor, almost tasting like plain water with a hint of sourness. My friend’s mango pineapple refresher with lemonade also felt watered down and lacked the vibrant flavor we expected. Even the matcha latte was a letdown, coming out watery and almost tasteless, with no sweetness at all.
Overall, our drinks didn’t live up to expectations, and we hope the quality improves. It was a disappointing experience for us. And PS: can we go light on the ice? Like we’re not olaf from frozen why is 3 quarters of the drink iced? LITTERALLY THUMBS DOWN!
Kylgas Studios
Ahhh... I don't even need to yap. This is honestly an insult to the state of Massachussets.
Atmosphere: 2
Food: 1
Service: 1
S Cantoran
Not professional at all! I was really trying to avoid this because I understand that you can be very busy but I’m over it!! Some days I get a “not working machines”, burn bagels, and today a hole diferente drink (mind you, it was a online order). The atmosphere in here is not welcoming at all.
Atmosphere: 1
Food: 1
Service: 1
Nielinda Aponte
These people are the worst with costumers! I got here before work extra early. I was standing to ask for my order. Every worker including manager saw me. They ignored my presence… when they took my order they forgot and made me wait even longer till I told the manager where was my coffee? He had to brew my coffee aswell! So that made me even more late costumer service sucks at this location!!!
Atmosphere: 1
Food: 1
Service: 1
Sarah Salib
We used to enjoy this place, but lately, the food and service have been disappointing. I can only give it one star.
Atmosphere: 3
Food: 1
Service: 1
Scott Puskas
A little better than average for a Dunkin’ (Donuts). Donuts were good. Coffee was very good. Service was a little slow but staff were friendly. It was moderately busy at the time. Order was accurate.
Atmosphere: 4
Food: 4
Service: 4
Brandon Corridon
Immature and unprofessional young girl staff in the morning. Coffee is never consistent.
Atmosphere: 1
Food: 2
Service: 1
Rose
Used to get my coffee here every morning, but this place changed. The manager is very polite and kind, but every morning when I get my ice coffee, they never stir any of the flavors, so you get normal coffee for the first few sips and then a disgusting burst of sugar all clumped towards the bottom of your drink. You can mix it yourself but the caramel swirl needs to be broken up and you can't mix it yourself very well. I know for a fact that it takes the workers two seconds of effort to break up the caramel, and they can stir it while they are pouring it from the tap, and they used to do it, seems like they are just being a little lazy. Most of the afternoon workers don't have this problem though, even though they have more to do. Apparently I'm very serious when it comes to my morning coffee 😂✨
Atmosphere: 2
Food: 2
Service: 2
mirtha fernandez
One girl her name is Nicole is very rude with costumer, she doesn’t have costumer service. She don’t said good morning and she doesn’t know the world Thank you and you welcome, she look mad. And she is very unprofessional. In my opinion she need help.
Atmosphere: 1
Food: 5
Service: 1
Johnny Malave
There to busy working drive thru and inside customer's are left waiting. I tried getting the owner contacted to let her know this. But nothing customer are walking out because of the wait inside.
Terrible place they gave my coffe cold and old had to get a new one, no one cares about this place caring about it, just two teenagars girls that doesn’t put effect in your place you should be ashamed
Atmosphere: 1
Food: 1
Service: 1
Recep
When I ordered 2 donuts I guess they just throw in there and the chocolate on the Boston Cream sticked on the paper
Atmosphere: 1
Food: 1
Service: 1
Nicole Hamo
There was one super friendly guy at the drive through window but everyone else was dull or rude. I asked the cashier (blonde tattooed girls) how they were and they just stared at me so I gave my order and with an attitude she says “is that it?” My coffee tastes burnt and my jelly doughnut tasted like how a soggy rag smells. Ew! Drive a little further and just avoid this Dunkin at all costs not worth it.
Atmosphere: 3
Food: 1
Service: 1
A. T.
Unfortunately, when they forget to give you something and you come back for it, don't expect to hear sorry, it was your fault for not reminding them
:
I recently visited Dunkin’ with my friends and tried a few drinks that I usually enjoy from another place. Unfortunately, we were all disappointed. The Sabrina Carpenter refresher was extremely watery and lacked flavor, almost tasting like plain water with a hint of sourness. My friend’s mango pineapple refresher with lemonade also felt watered down and lacked the vibrant flavor we expected. Even the matcha latte was a letdown, coming out watery and almost tasteless, with no sweetness at all.
Overall, our drinks didn’t live up to expectations, and we hope the quality improves. It was a disappointing experience for us. And PS: can we go light on the ice? Like we’re not olaf from frozen why is 3 quarters of the drink iced? LITTERALLY THUMBS DOWN!
Ahhh... I don't even need to yap. This is honestly an insult to the state of Massachussets.
Atmosphere: 2
Food: 1
Service: 1
Not professional at all! I was really trying to avoid this because I understand that you can be very busy but I’m over it!! Some days I get a “not working machines”, burn bagels, and today a hole diferente drink (mind you, it was a online order). The atmosphere in here is not welcoming at all.
Atmosphere: 1
Food: 1
Service: 1
These people are the worst with costumers! I got here before work extra early. I was standing to ask for my order. Every worker including manager saw me. They ignored my presence… when they took my order they forgot and made me wait even longer till I told the manager where was my coffee? He had to brew my coffee aswell! So that made me even more late costumer service sucks at this location!!!
Atmosphere: 1
Food: 1
Service: 1
We used to enjoy this place, but lately, the food and service have been disappointing. I can only give it one star.
Atmosphere: 3
Food: 1
Service: 1
A little better than average for a Dunkin’ (Donuts). Donuts were good. Coffee was very good. Service was a little slow but staff were friendly. It was moderately busy at the time. Order was accurate.
Atmosphere: 4
Food: 4
Service: 4
Immature and unprofessional young girl staff in the morning. Coffee is never consistent.
Atmosphere: 1
Food: 2
Service: 1
Used to get my coffee here every morning, but this place changed. The manager is very polite and kind, but every morning when I get my ice coffee, they never stir any of the flavors, so you get normal coffee for the first few sips and then a disgusting burst of sugar all clumped towards the bottom of your drink. You can mix it yourself but the caramel swirl needs to be broken up and you can't mix it yourself very well. I know for a fact that it takes the workers two seconds of effort to break up the caramel, and they can stir it while they are pouring it from the tap, and they used to do it, seems like they are just being a little lazy. Most of the afternoon workers don't have this problem though, even though they have more to do.
Apparently I'm very serious when it comes to my morning coffee 😂✨
Atmosphere: 2
Food: 2
Service: 2
One girl her name is Nicole is very rude with costumer, she doesn’t have costumer service. She don’t said good morning and she doesn’t know the world Thank you and you welcome, she look mad. And she is very unprofessional. In my opinion she need help.
Atmosphere: 1
Food: 5
Service: 1
There to busy working drive thru and inside customer's are left waiting. I tried getting the owner contacted to let her know this. But nothing customer are walking out because of the wait inside.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Terrible place they gave my coffe cold and old had to get a new one, no one cares about this place caring about it, just two teenagars girls that doesn’t put effect in your place you should be ashamed
Atmosphere: 1
Food: 1
Service: 1
When I ordered 2 donuts I guess they just throw in there and the chocolate on the Boston Cream sticked on the paper
Atmosphere: 1
Food: 1
Service: 1
There was one super friendly guy at the drive through window but everyone else was dull or rude. I asked the cashier (blonde tattooed girls) how they were and they just stared at me so I gave my order and with an attitude she says “is that it?” My coffee tastes burnt and my jelly doughnut tasted like how a soggy rag smells. Ew! Drive a little further and just avoid this Dunkin at all costs not worth it.
Atmosphere: 3
Food: 1
Service: 1
Unfortunately, when they forget to give you something and you come back for it, don't expect to hear sorry, it was your fault for not reminding them
Terrible.
Loading...