Dunkin'

475 High Mountain Rd, North Haledon
(201) 855-5432

Recent Reviews

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Brandon Corridon

Immature and unprofessional young girl staff in the morning. Coffee is never consistent.

Atmosphere: 1

Food: 2

Service: 1

Rose

Used to get my coffee here every morning, but this place changed. The manager is very polite and kind, but every morning when I get my ice coffee, they never stir any of the flavors, so you get normal coffee for the first few sips and then a disgusting burst of sugar all clumped towards the bottom of your drink. You can mix it yourself but the caramel swirl needs to be broken up and you can't mix it yourself very well. I know for a fact that it takes the workers two seconds of effort to break up the caramel, and they can stir it while they are pouring it from the tap, and they used to do it, seems like they are just being a little lazy. Most of the afternoon workers don't have this problem though, even though they have more to do.
Apparently I'm very serious when it comes to my morning coffee 😂✨

Atmosphere: 2

Food: 2

Service: 2

mirtha fernandez

One girl her name is Nicole is very rude with costumer, she doesn’t have costumer service. She don’t said good morning and she doesn’t know the world Thank you and you welcome, she look mad. And she is very unprofessional. In my opinion she need help.

Atmosphere: 1

Food: 5

Service: 1

Johnny Malave

There to busy working drive thru and inside customer's are left waiting. I tried getting the owner contacted to let her know this. But nothing customer are walking out because of the wait inside.

Atmosphere: 2

Food: 3

Service: 1

godly flow chips

Terrible place they gave my coffe cold and old had to get a new one, no one cares about this place caring about it, just two teenagars girls that doesn’t put effect in your place you should be ashamed

Atmosphere: 1

Food: 1

Service: 1

Recep

When I ordered 2 donuts I guess they just throw in there and the chocolate on the Boston Cream sticked on the paper

Atmosphere: 1

Food: 1

Service: 1

Nicole Hamo

There was one super friendly guy at the drive through window but everyone else was dull or rude. I asked the cashier (blonde tattooed girls) how they were and they just stared at me so I gave my order and with an attitude she says “is that it?” My coffee tastes burnt and my jelly doughnut tasted like how a soggy rag smells. Ew! Drive a little further and just avoid this Dunkin at all costs not worth it.

Atmosphere: 3

Food: 1

Service: 1

A. T.

Unfortunately, when they forget to give you something and you come back for it, don't expect to hear sorry, it was your fault for not reminding them

A Mari

Terrible.

kazi rahman

Customer service is very bad Manager, even worse, they don’t know what they’re

Atmosphere: 1

Food: 1

Service: 1

Andrew Gladfelter

After experiencing some opening woes a couple years ago, this place has improved a good deal. They still occasionally mess up orders, but the consistency has improved a lot.

N. Harrison

I visit Dunkin Donuts weekly to buy donuts for my clients. Service at this location was so bad I cancelled my order. Cashier correcting me, and her manager making things up when I told him I didn’t get my In App Rewards.

Atmosphere: 4

Food: 4

Service: 1

Nathan Harrison

I visit Dunkin Donuts weekly to buy donuts for my clients. Service at this location was so bad I cancelled my order. Cashier correcting me, and her manager making things up when I told him I didn’t get my In App Rewards.

Atmosphere: 4

Food: 4

Service: 1

Galway

There is a man who works there who is disturbingly rude.

Stephen M.

Courteous staff and excellent food & coffees.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Macchiato

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