Ordered a sundae. It was put together really messy. Girl behind the counter made a huge mess putting it together & mentioned that it's not gonna look pretty, but it gonna taste good. Had to put the medium cup into a large cup because everything was falling over the edge. It was extremely messy to eat, although it was good!
Atmosphere: 5
Food: 5
Service: 4
Greg Decker
My wife and I had the ice cream which was really good. Far better than most places.
Atmosphere: 5
Food: 5
Service: 5
j
some of the worst ice cream I’ve get had. it wasn’t creamy at all. I didn’t know ice cream could be this bad until today.. I guess I’m kind of impressed by that?
Atmosphere: 2
Food: 1
Service: 3
Fauzia fida
Tried it first time week ago with my family they had some unique flavors and all we tried was delicious. Will definitely go back as soon as weather gets warm again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Ice Cream Sundae
Mark Salinas
Great soft serve!
Jessica
I went on Sunday 6/4 around 6:45 PM. The two young women working behind the counter had terrible customer service skills and were rude. They were rolling their eyes at each other as customers were ordering and even smirking at times. They just had an attitude of not wanting to be there and seemed bothered by simple requests such as asking for a receipt or a top to carry ice cream to go.Additionally, the ice cream looked old and half of the flavors weren’t available. I understand they just opened 3 weeks ago and are probably still figuring out the correct volume of inventory based on demand but when half the flavors are out and the ones remaining are below 50% tells me someone isn’t being methodical on keeping tabs on their inventory.It was sad to hear another customer notice these same things and outwardly make a comment of “we’re not coming back here again.”Ultimately, logistics and inventory can improve. Those two young women working the evening of 6/4 need to be counseled on appropriate work ethic and being kind to customers. If they were my employees I’d be very worried about their attitudes towards customers.
Peter Neal
Absolutely terrible. Ordered a milkshake that came out as thin as water. Girl had no idea how to make it and the guy didn't offer any help just watched her. Ice cream has no flavor, jersey peach tasted like plain vanilla. The milkshake had very little flavor and tasted more like drinking milk with a hint of mint. Very poor and extremely unsatisfying.
Amanda H
Unfortunately the location on Rt. 35 N has proven to be inconsistent. On our most recent visit, about a third of the tubs were empty, resulting in a significantly reduced flavor selection. The 3 people on staff seemed apathetic about both this and the amount of ice cream they scooped onto our cones, which was abysmal for an establishment that literally exists because people want ice cream. They blamed it on the ice cream “being too hard to add onto the cone,” but their bloodshot eyes and odd demeanors suggested otherwise. Some quality staff training, careful management, and timely inventory replacement would make this place a gem since the ice cream is good.
Elise Cohen
Honestly, how can ice cream taste bad? It does here. It truly is the worst Ice Cream I’ve ever had. It’s not smooth and creamy—it actually tastes terrible. I don’t think Ryan’s Ice Cream owns this place—someone else bought Ryans out. Also, a medium cup was $8 ?. Never again.
This is now Ryan's ice cream. Fantastic! Been going to Ryan's, in Shrewsbury, for 30 years. Glad it's so close to me now!
KAMINI MAVANI
The incompetent employee of this disgusting ice cream shop did not let me come in with my service dog. I will be filing complaint. For management or owner this happened today September 24th 2022 evening for the record.
Stevie C
Good ice cream, very friendly staff, little pricey
Raymond Santiago
Ice cream was good but the customer service needs improvement.
Ordered a sundae. It was put together really messy. Girl behind the counter made a huge mess putting it together & mentioned that it's not gonna look pretty, but it gonna taste good. Had to put the medium cup into a large cup because everything was falling over the edge. It was extremely messy to eat, although it was good!
Atmosphere: 5
Food: 5
Service: 4
My wife and I had the ice cream which was really good. Far better than most places.
Atmosphere: 5
Food: 5
Service: 5
some of the worst ice cream I’ve get had. it wasn’t creamy at all. I didn’t know ice cream could be this bad until today.. I guess I’m kind of impressed by that?
Atmosphere: 2
Food: 1
Service: 3
Tried it first time week ago with my family they had some unique flavors and all we tried was delicious. Will definitely go back as soon as weather gets warm again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Ice Cream Sundae
Great soft serve!
I went on Sunday 6/4 around 6:45 PM. The two young women working behind the counter had terrible customer service skills and were rude. They were rolling their eyes at each other as customers were ordering and even smirking at times. They just had an attitude of not wanting to be there and seemed bothered by simple requests such as asking for a receipt or a top to carry ice cream to go.Additionally, the ice cream looked old and half of the flavors weren’t available. I understand they just opened 3 weeks ago and are probably still figuring out the correct volume of inventory based on demand but when half the flavors are out and the ones remaining are below 50% tells me someone isn’t being methodical on keeping tabs on their inventory.It was sad to hear another customer notice these same things and outwardly make a comment of “we’re not coming back here again.”Ultimately, logistics and inventory can improve. Those two young women working the evening of 6/4 need to be counseled on appropriate work ethic and being kind to customers. If they were my employees I’d be very worried about their attitudes towards customers.
Absolutely terrible. Ordered a milkshake that came out as thin as water. Girl had no idea how to make it and the guy didn't offer any help just watched her. Ice cream has no flavor, jersey peach tasted like plain vanilla. The milkshake had very little flavor and tasted more like drinking milk with a hint of mint. Very poor and extremely unsatisfying.
Unfortunately the location on Rt. 35 N has proven to be inconsistent. On our most recent visit, about a third of the tubs were empty, resulting in a significantly reduced flavor selection. The 3 people on staff seemed apathetic about both this and the amount of ice cream they scooped onto our cones, which was abysmal for an establishment that literally exists because people want ice cream. They blamed it on the ice cream “being too hard to add onto the cone,” but their bloodshot eyes and odd demeanors suggested otherwise. Some quality staff training, careful management, and timely inventory replacement would make this place a gem since the ice cream is good.
Honestly, how can ice cream taste bad? It does here. It truly is the worst Ice Cream I’ve ever had. It’s not smooth and creamy—it actually tastes terrible. I don’t think Ryan’s Ice Cream owns this place—someone else bought Ryans out. Also, a medium cup was $8 ?. Never again.
Expensive
Restaurantji Recommends
Good ice cream.
Friendly servers
This is now Ryan's ice cream. Fantastic! Been going to Ryan's, in Shrewsbury, for 30 years. Glad it's so close to me now!
The incompetent employee of this disgusting ice cream shop did not let me come in with my service dog. I will be filing complaint. For management or owner this happened today September 24th 2022 evening for the record.
Good ice cream, very friendly staff, little pricey
Ice cream was good but the customer service needs improvement.
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