If I could give zero I would. Supposed to open at 7 and I waited until 7:30 until I finally gave up. Guy says he’s “waiting for a key.” All week the two guys have been low energy, look like they’re hungover, no smiles, and take over five minutes to take order and even more to make it. The drink itself is awful - nothing like Starbucks normal quality.
Atmosphere: 1
Food: 2
Service: 1
Carrie Waywood
Quick and efficient ..took my order spot on, I will say I was pleasantly surprised at this service !!the team was working together really well!! Everyone was in and out although it was still a bit too crowded. Will be coming back all summer !!
Atmosphere: 5
Food: 4
Service: 5
Amanda Walls
The guy at the cash registered did not know what he was doing. I had a coupon on my phone for half off my drink, and he charged me MORE. He also charged me MORE for light ice. The place was too crowded I could barely move. They were out of venti cups and I ordered lemonade in my drink, and it wasn’t in it. Overall, I do not recommend this location.
Atmosphere: 1
Food: 3
Service: 1
Gabrielle g
As an employee of Starbucks i am highly disappointed in this location. I ordered my venti iced coffee with extra cream and the barista handed me a grande iced coffee with barely any cream. And that wasn’t even the worst part. The worst part of my experience was the drink itself wasn’t even mixed which isn’t how the recipe calls for it to be. After that i had to go back up and get the drink remade because it was that bad and it wasn’t even the correct size. I went up to the barista and she said she would have it remade for me. The second time i got my drink even though it was the correct size it still wasn’t made to standard. There wasn’t the correct amount of cream still and the drink was unmixed even though i asked for it to be stirred (which should be standard if these baristas were making drinks the way they should be made) I was still disappointed with the drink i received after getting it remade but i just had to deal with it and i left. If i am paying 5 dollars for an iced coffee i at least expect it to be made correctly and this starbucks couldn’t even do that. Worst starbucks i have ever been to and the manager has to retrain the employees to follow the proper starbucks protocol. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
JJ C
It's Starbucks, so you know what you are getting. Consistency from nj to California. Sucks that all the spots to get coffee on the boardwalk are absolutely terrible. If you are a shop owner reading this I probably tried your coffee and it was disgusting. This Starbucks is consistent and clean. Moved fast getting me out and on my way.
Atmosphere: 5
Food: 5
Service: 5
Bethany Endicott
Go to Ocean City Coffee Co. Don't support this gross fast food chain, especially when there is a delicious, good, local family-owned coffee shop a block up.
Juan Vasquez
Excellent service
Kevin Sheridan
If zero stars was an option then I would choose that. I have had an issue every day so far. They don't know what light ice means or when I asked them to warm up my banana bread they serve it to me in the package still not warmed up. My pink drink was almost filled to the top with ice when I asked for light ice. The first day I went they had no base for the pink drink so I asked for a cup of milk and was never refunded the difference. It kind of reminds me of some group of middle school kids trying to open up their own business without any experience or knowledge. It's pretty rare to have a problem like this at Starbucks. I could not go there today. Too stressful.
Atmosphere: 2
Food: 2
Service: 1
Magali Diamond
Starbucks is a big company, and should hire more employees. The line is short, but I had to wait 20 minutes for someone to assist me. They should consider having someone assigned to the register and the rest doing drinks and food. Don’t need to save money hiring less employees.
As an employee of Starbucks i am highly disappointed in this location. I ordered my venti iced coffee with extra cream and the barista handed me a grande iced coffee with barely any cream. And that wasn’t even the worst part. The worst part of my experience was the drink itself wasn’t even mixed which isn’t how the recipe calls for it to be. After that i had to go back up and get the drink remade because it was that bad and it wasn’t even the correct size. I went up to the barista and she said she would have it remade for me. The second time i got my drink even though it was the correct size it still wasn’t made to standard. There wasn’t the correct amount of cream still and the drink was unmixed even though i asked for it to be stirred (which should be standard if these baristas were making drinks the way they should be made) I was still disappointed with the drink i received after getting it remade but i just had to deal with it and i left. If i am paying 5 dollars for an iced coffee i at least expect it to be made correctly and this starbucks couldn’t even do that. Worst starbucks i have ever been to and the manager has to retrain the employees to follow the proper starbucks protocol. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
misha
waited here for 40 mins… the service was really slow and i saw new batches of customers come in and out in the same time. Made the drink completely wrong and made new customers a priority other than ours. Employees were really confused, was my first experience here after intentionally avoiding it when i come down to the beach. I will never come to this Starbucks for this reason.
Mark Berenato
Arrived before 4pm on Friday 4/14 as was told they were closed. Hours listed indicate 5pm closing. What's up with that?
Alexander Owen
Convenient location to grab Starbucks on the Ocean City boardwalk, decent service and good drinks!
Closed with no signs on the door.
If I could give zero I would. Supposed to open at 7 and I waited until 7:30 until I finally gave up. Guy says he’s “waiting for a key.” All week the two guys have been low energy, look like they’re hungover, no smiles, and take over five minutes to take order and even more to make it. The drink itself is awful - nothing like Starbucks normal quality.
Atmosphere: 1
Food: 2
Service: 1
Quick and efficient ..took my order spot on, I will say I was pleasantly surprised at this service !!the team was working together really well!! Everyone was in and out although it was still a bit too crowded. Will be coming back all summer !!
Atmosphere: 5
Food: 4
Service: 5
The guy at the cash registered did not know what he was doing. I had a coupon on my phone for half off my drink, and he charged me MORE. He also charged me MORE for light ice. The place was too crowded I could barely move. They were out of venti cups and I ordered lemonade in my drink, and it wasn’t in it. Overall, I do not recommend this location.
Atmosphere: 1
Food: 3
Service: 1
As an employee of Starbucks i am highly disappointed in this location. I ordered my venti iced coffee with extra cream and the barista handed me a grande iced coffee with barely any cream. And that wasn’t even the worst part. The worst part of my experience was the drink itself wasn’t even mixed which isn’t how the recipe calls for it to be. After that i had to go back up and get the drink remade because it was that bad and it wasn’t even the correct size. I went up to the barista and she said she would have it remade for me. The second time i got my drink even though it was the correct size it still wasn’t made to standard. There wasn’t the correct amount of cream still and the drink was unmixed even though i asked for it to be stirred (which should be standard if these baristas were making drinks the way they should be made) I was still disappointed with the drink i received after getting it remade but i just had to deal with it and i left. If i am paying 5 dollars for an iced coffee i at least expect it to be made correctly and this starbucks couldn’t even do that. Worst starbucks i have ever been to and the manager has to retrain the employees to follow the proper starbucks protocol. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
It's Starbucks, so you know what you are getting. Consistency from nj to California. Sucks that all the spots to get coffee on the boardwalk are absolutely terrible. If you are a shop owner reading this I probably tried your coffee and it was disgusting. This Starbucks is consistent and clean. Moved fast getting me out and on my way.
Atmosphere: 5
Food: 5
Service: 5
Go to Ocean City Coffee Co. Don't support this gross fast food chain, especially when there is a delicious, good, local family-owned coffee shop a block up.
Excellent service
If zero stars was an option then I would choose that. I have had an issue every day so far. They don't know what light ice means or when I asked them to warm up my banana bread they serve it to me in the package still not warmed up. My pink drink was almost filled to the top with ice when I asked for light ice. The first day I went they had no base for the pink drink so I asked for a cup of milk and was never refunded the difference. It kind of reminds me of some group of middle school kids trying to open up their own business without any experience or knowledge. It's pretty rare to have a problem like this at Starbucks. I could not go there today. Too stressful.
Atmosphere: 2
Food: 2
Service: 1
Starbucks is a big company, and should hire more employees. The line is short, but I had to wait 20 minutes for someone to assist me. They should consider having someone assigned to the register and the rest doing drinks and food. Don’t need to save money hiring less employees.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
As an employee of Starbucks i am highly disappointed in this location. I ordered my venti iced coffee with extra cream and the barista handed me a grande iced coffee with barely any cream. And that wasn’t even the worst part. The worst part of my experience was the drink itself wasn’t even mixed which isn’t how the recipe calls for it to be. After that i had to go back up and get the drink remade because it was that bad and it wasn’t even the correct size. I went up to the barista and she said she would have it remade for me. The second time i got my drink even though it was the correct size it still wasn’t made to standard. There wasn’t the correct amount of cream still and the drink was unmixed even though i asked for it to be stirred (which should be standard if these baristas were making drinks the way they should be made) I was still disappointed with the drink i received after getting it remade but i just had to deal with it and i left. If i am paying 5 dollars for an iced coffee i at least expect it to be made correctly and this starbucks couldn’t even do that. Worst starbucks i have ever been to and the manager has to retrain the employees to follow the proper starbucks protocol. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
waited here for 40 mins… the service was really slow and i saw new batches of customers come in and out in the same time. Made the drink completely wrong and made new customers a priority other than ours. Employees were really confused, was my first experience here after intentionally avoiding it when i come down to the beach. I will never come to this Starbucks for this reason.
Arrived before 4pm on Friday 4/14 as was told they were closed. Hours listed indicate 5pm closing. What's up with that?
Convenient location to grab Starbucks on the Ocean City boardwalk, decent service and good drinks!
The shop was cute for the board walk!
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