While I usually love the energy in this place, I had a bad experience this morning with a barista today. I had ordered a venti iced cherry chai latte through the app, and when I arrived to pick up my drink, it was missing the cherry foam and the cherry topping.
I first let her know that the drink was incorrect and that it was missing the cherry toppings. When I told her, she told me she would dump some of the chai latte to add the toppings. Because of her tone and her looking annoyed, I didn’t let her know that this would ruin the espresso shot portion that had already been mixed in with the oat milk and the chai. Anyway, she proceeds then comes back and the drink is still missing the cherry sprinkles. And AGAIN, I had to speak up and let her know that the drink is missing the cherry toppings. I had to let her know, “hey, sorry if I’m being an annoying customer to you, but the cherry sprinkles are my favorite.”
This is like the worst experience. It’s an expensive coffee and I paid an extra $4, including my reward points for the drink toppings. While I get that you’re busy, this was YOUR mess up, not mine. I shouldn’t have to be apologizing, you’re the one that needs to take accountability for your mess up. Her interaction made me feel really shameful and guilty speaking up for a drink that I paid for and it pretty much ruined my morning energy.
Atmosphere: 1
Food: 1
Service: 1
Courtney Liszcz
My favorite statbucks! Friendly staff, quick, and clean restrooms. Tons of seating inside and outside. Easy to miss on the road though
Atmosphere: 5
Food: 5
Service: 5
Josseling Castillo
I’ve been spending a lot of time there lately! Best staff and service ever! All of them are very friendly and nice! Food is also great 💛☺️
Atmosphere: 5
Food: 5
Service: 5
zoe rokeach
Drinks used to be so good but recently in the morning everytime I’ve gotten the strawberry açaí has been bad, not sure about other drinks. Shouldn’t have to pay $7 for a bad drink regularly.
Kenyetter Reid
Damn girl you popped that oatmilk open like you new I was on my way🤔or like you made it
Chen Cj
Don’t like it here anymore
Atmosphere: 1
Food: 2
Service: 1
Lindsay
I order the same coffee every single time and it NEVER tastes the same!!!! Aren’t they all trained for the same recipes? It’s extremely frustrating especially when I order through uber eats cause if I order a new one I have to also tip a second person! A store manager needs to go oversee them. Even the food sometimes it’s ok and other times they don’t even heat the bagel and send NO butter. If people cannot handle a job at Starbucks they probably shouldn’t be there IMO. This is the Oakhurst location
Atmosphere: 1
Food: 1
Service: 1
MaryAnn Molino
good coffee
Atmosphere: 4
Food: 5
Service: 5
Efraim Goldfischer
Great Service!
Food: 5
Service: 5
Jean C
Great location and service. However,my coffee was made very poorly and I was very disappointed.
The staff is friendly and my order is always right, but the ordering counter and dining area always smell like cat pee…
Atmosphere: 2
Food: 5
Service: 4
Jeff Lee
Feeling of
Atmosphere: 1
Food: 2
Service: 1
Eugene Somma
Place at 2:30 this afternoon was filthy. Salt and debris that should have been swept upGarbage can overflowingSmall table by comfortable chairs was filthy hadn’t been wiped down in a whileBarista making the drinks was texting on his phone as we are standing there waiting for our drinks. Rude and unprofessional
Parking: More than enough room
Atmosphere: 1
Food: 3
Service: 1
Diego Espańa
good ??
Atmosphere: 1
Food: 2
Service: 2
The Caffeinated Crafter
Awful. Never greeted with a hello. Never out of there in a decent amount of time compared to the other locations. Young kid working never talks to customers nicely. And never calls your name so you could be standing in the crowd for a while before knowing your order is there. The woman working the register is nice. Which is the only reason it got as good of a review as it did
While I usually love the energy in this place, I had a bad experience this morning with a barista today. I had ordered a venti iced cherry chai latte through the app, and when I arrived to pick up my drink, it was missing the cherry foam and the cherry topping.
I first let her know that the drink was incorrect and that it was missing the cherry toppings. When I told her, she told me she would dump some of the chai latte to add the toppings. Because of her tone and her looking annoyed, I didn’t let her know that this would ruin the espresso shot portion that had already been mixed in with the oat milk and the chai. Anyway, she proceeds then comes back and the drink is still missing the cherry sprinkles. And AGAIN, I had to speak up and let her know that the drink is missing the cherry toppings. I had to let her know, “hey, sorry if I’m being an annoying customer to you, but the cherry sprinkles are my favorite.”
This is like the worst experience. It’s an expensive coffee and I paid an extra $4, including my reward points for the drink toppings. While I get that you’re busy, this was YOUR mess up, not mine. I shouldn’t have to be apologizing, you’re the one that needs to take accountability for your mess up. Her interaction made me feel really shameful and guilty speaking up for a drink that I paid for and it pretty much ruined my morning energy.
Atmosphere: 1
Food: 1
Service: 1
My favorite statbucks! Friendly staff, quick, and clean restrooms. Tons of seating inside and outside. Easy to miss on the road though
Atmosphere: 5
Food: 5
Service: 5
I’ve been spending a lot of time there lately! Best staff and service ever! All of them are very friendly and nice! Food is also great 💛☺️
Atmosphere: 5
Food: 5
Service: 5
Drinks used to be so good but recently in the morning everytime I’ve gotten the strawberry açaí has been bad, not sure about other drinks. Shouldn’t have to pay $7 for a bad drink regularly.
Damn girl you popped that oatmilk open like you new I was on my way🤔or like you made it
Don’t like it here anymore
Atmosphere: 1
Food: 2
Service: 1
I order the same coffee every single time and it NEVER tastes the same!!!! Aren’t they all trained for the same recipes? It’s extremely frustrating especially when I order through uber eats cause if I order a new one I have to also tip a second person! A store manager needs to go oversee them. Even the food sometimes it’s ok and other times they don’t even heat the bagel and send NO butter. If people cannot handle a job at Starbucks they probably shouldn’t be there IMO. This is the Oakhurst location
Atmosphere: 1
Food: 1
Service: 1
good coffee
Atmosphere: 4
Food: 5
Service: 5
Great Service!
Food: 5
Service: 5
Great location and service. However,my coffee was made very poorly and I was very disappointed.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
The staff is friendly and my order is always right, but the ordering counter and dining area always smell like cat pee…
Atmosphere: 2
Food: 5
Service: 4
Feeling of
Atmosphere: 1
Food: 2
Service: 1
Place at 2:30 this afternoon was filthy. Salt and debris that should have been swept upGarbage can overflowingSmall table by comfortable chairs was filthy hadn’t been wiped down in a whileBarista making the drinks was texting on his phone as we are standing there waiting for our drinks. Rude and unprofessional
Parking: More than enough room
Atmosphere: 1
Food: 3
Service: 1
good ??
Atmosphere: 1
Food: 2
Service: 2
Awful. Never greeted with a hello. Never out of there in a decent amount of time compared to the other locations. Young kid working never talks to customers nicely. And never calls your name so you could be standing in the crowd for a while before knowing your order is there. The woman working the register is nice. Which is the only reason it got as good of a review as it did
Atmosphere: 3
Service: 1
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