My go-to orders are Cookie Dough and Tiramisu, but there are so many different flavors for all tastes, including limited edition and seasonal flavors. We have ordered from the Mr. Cupcakes at Paramus Park Mall regularly, and we have never encountered issues with stale or old cupcakes. Highly recommended!
Atmosphere: 4
Food: 5
Adri
I got the dulce de leche, they don’t take Apple
Atmosphere: 5
Food: 5
Service: 5
Kiara Gandia
I had went just a couple days ago and got different 12 cupcakes to bring to my families house and I was beyond disappointed and so was everyone else, 35 dollars on 12 very mediocre cupcakes. the cake itself it pretty dry and the icing on top is the weirdest consistency it’s extremely thick and stays in like a block of the design and is oddly chewy, the flavors were very bland and lacking in so many ways. Not to mention the girl that had helped me was very rude and snappy at first! I wouldn’t recommend that anyone wastes their money here!
Atmosphere: 3
Food: 2
Service: 2
Jim Lyons
Cupcakes were not bad. Lots of variety. It was all basically icing. Did not support their own Groupon without adding limitations. Definitely not baked same day.
Atmosphere: 3
Food: 3
Service: 3
Inny M
The cupcakes are great and the younger employees are so nice and always are accommodating. However this one lady (she’s older than the rest and has dark hair) refuses to give any mall employees their discount and was quite rude to me. On any other day of the week she doesn’t work I can make conversation with the other employees but there’s just not a good vibe when she’s there. I was told she wasn’t even the manager so why be mean and work in a cupcake store?
Atmosphere: 1
Food: 5
Service: 3
Anne Borja
I love the flavors they have. The store was clean and really easy to get to since it was located at Paramus Park Mall. It's in the second floor by the food court. Service was fast and efficient.
Atmosphere: 3
Food: 5
Service: 3
Robert Graber
Just walking into this place you see the about 40 give or take flavors of cupcakes. Warm greeting as came into store. Very clean staff very professional. They are located upstairs 2nd floor in food court. You can’t miss them. They also had little mini cakes as well. I was just leaving store and noticed they had a dog cupcake as well. Minis & full size. I have 3 small dogs so go ahead and big one to split.many flavors to chose from. I left with more than I expected to get. Very fresh & moist. Perfect flavoring great taste.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot Cake, Boston Cream, French Toast
Nimia Taharraoui
Such funny. Cupcakes not that great but ok let's support each other go in with my kids buy 2 Cupcakes I want to pay cash because I don't feel like I should pay 3.5% cc fee but since I went to go pay with a 50 they had no change and basically trying to make me use my cc and pay the fee so I left everything so sad what happened to the days we had $100 worth of change in the register lol what a joke
Shari H.
I honestly have no idea why these reviews are so high. My niece purchased 6 cupcakes from the Paramus location only to get back to work and realize the icing was gummy and cupcakes super stale! Normally I'd let $16.50 slide and take the loss but then I saw the video (included with the pics)! What kind of icing is that? I called and asked could we come in for a refund and explained what was wrong. Since we live closer to the Clifton location, they said we could go to that location. The manager was supposed to call me twice that day and I never received a call! We get to the Clifton location and the worker was super nice but couldn't tell us what was baked fresh today. Probably NOTHING! We were offered to swap the 6 cupcakes for 6 more but they looked like they were baked two weeks prior! Instead she got approval from the manager for us to get drinks. 10 Snapples instead of stale cupcakes! | haven't had a Snapple in ages but anything would be better than the cupcakes. My niece goes to drink one yesterday and finds that 6 out of 10 were expired - one from December! I called the Clifton store and spoke to the same nice woman, she said she'd have the manager call me. Again, no call. As a home baker, there is literally no way these cupcakes are less than at least 4-5 days old. Horrible! Why bake hundreds of cupcakes to sit on display when you don't have a line out the door?! Baking a smaller amount and baking more often would be the smart choice. Also don't stock drinks knowing you don't sell that much of!Expired everything, definitely do not recommend.
What truly set this experience apart was the exceptional service provided by Coco. From the moment I entered, Coco greeted me with a warm smile and a genuine enthusiasm for the cupcakes. Her product knowledge was impressive, and she guided me through the extensive menu with helpful recommendations based on my preferences. Coco's passion for the treats they offer was evident, and it enhanced my overall enjoyment of the visit.Coco's attention to detail and commitment to customer satisfaction made my visit to Mr. Cupcakes memorable. She went above and beyond to ensure that I not only selected the perfect cupcakes but also had a delightful experience. It's rare to encounter such dedicated and friendly staff members, and Coco truly made my visit extraordinary.
Atmosphere: 5
Food: 5
Service: 5
Tycina Washington
I purchased a dozen of assortment cupcakes and they were the worst cupcakes I have ever purchased and would not recommend this place to NO
Atmosphere: 4
Service: 4
Recommended dishes: Carrot Cake, Birthday Cake, Lemon Drop
Susana Ventura
Malik proved to be an outstanding employee, saving the day with his exceptional skills. His patience and accommodation shone through as he creatively decorated my red velvet cupcakes with a variety of designs.
Trinity Preacher
I'm not sure if all the establishments are as good‼️(Paramus is our Doordash store)#1 tres leche#2 churrosAll I will say is ?
hudson urruttia
Whoever drives for this company doesn't know how to drive, whatsoever
My go-to orders are Cookie Dough and Tiramisu, but there are so many different flavors for all tastes, including limited edition and seasonal flavors. We have ordered from the Mr. Cupcakes at Paramus Park Mall regularly, and we have never encountered issues with stale or old cupcakes. Highly recommended!
Atmosphere: 4
Food: 5
I got the dulce de leche, they don’t take Apple
Atmosphere: 5
Food: 5
Service: 5
I had went just a couple days ago and got different 12 cupcakes to bring to my families house and I was beyond disappointed and so was everyone else, 35 dollars on 12 very mediocre cupcakes. the cake itself it pretty dry and the icing on top is the weirdest consistency it’s extremely thick and stays in like a block of the design and is oddly chewy, the flavors were very bland and lacking in so many ways. Not to mention the girl that had helped me was very rude and snappy at first! I wouldn’t recommend that anyone wastes their money here!
Atmosphere: 3
Food: 2
Service: 2
Cupcakes were not bad. Lots of variety. It was all basically icing. Did not support their own Groupon without adding limitations. Definitely not baked same day.
Atmosphere: 3
Food: 3
Service: 3
The cupcakes are great and the younger employees are so nice and always are accommodating. However this one lady (she’s older than the rest and has dark hair) refuses to give any mall employees their discount and was quite rude to me. On any other day of the week she doesn’t work I can make conversation with the other employees but there’s just not a good vibe when she’s there. I was told she wasn’t even the manager so why be mean and work in a cupcake store?
Atmosphere: 1
Food: 5
Service: 3
I love the flavors they have. The store was clean and really easy to get to since it was located at Paramus Park Mall. It's in the second floor by the food court. Service was fast and efficient.
Atmosphere: 3
Food: 5
Service: 3
Just walking into this place you see the about 40 give or take flavors of cupcakes. Warm greeting as came into store. Very clean staff very professional. They are located upstairs 2nd floor in food court. You can’t miss them. They also had little mini cakes as well. I was just leaving store and noticed they had a dog cupcake as well. Minis & full size. I have 3 small dogs so go ahead and big one to split.many flavors to chose from. I left with more than I expected to get. Very fresh & moist. Perfect flavoring great taste.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot Cake, Boston Cream, French Toast
Such funny. Cupcakes not that great but ok let's support each other go in with my kids buy 2 Cupcakes I want to pay cash because I don't feel like I should pay 3.5% cc fee but since I went to go pay with a 50 they had no change and basically trying to make me use my cc and pay the fee so I left everything so sad what happened to the days we had $100 worth of change in the register lol what a joke
I honestly have no idea why these reviews are so high. My niece purchased 6 cupcakes from the Paramus location only to get back to work and realize the icing was gummy and cupcakes super stale! Normally I'd let $16.50 slide and take the loss but then I saw the video (included with the pics)! What kind of icing is that? I called and asked could we come in for a refund and explained what was wrong. Since we live closer to the Clifton location, they said we could go to that location. The manager was supposed to call me twice that day and I never received a call! We get to the Clifton location and the worker was super nice but couldn't tell us what was baked fresh today. Probably NOTHING! We were offered to swap the 6 cupcakes for 6 more but they looked like they were baked two weeks prior! Instead she got approval from the manager for us to get drinks. 10 Snapples instead of stale cupcakes! | haven't had a Snapple in ages but anything would be better than the cupcakes. My niece goes to drink one yesterday and finds that 6 out of 10 were expired - one from December! I called the Clifton store and spoke to the same nice woman, she said she'd have the manager call me. Again, no call. As a home baker, there is literally no way these cupcakes are less than at least 4-5 days old. Horrible! Why bake hundreds of cupcakes to sit on display when you don't have a line out the door?! Baking a smaller amount and baking more often would be the smart choice. Also don't stock drinks knowing you don't sell that much of!Expired everything, definitely do not recommend.
Food: 1
Service: 1
Thank you Coco for exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
What truly set this experience apart was the exceptional service provided by Coco. From the moment I entered, Coco greeted me with a warm smile and a genuine enthusiasm for the cupcakes. Her product knowledge was impressive, and she guided me through the extensive menu with helpful recommendations based on my preferences. Coco's passion for the treats they offer was evident, and it enhanced my overall enjoyment of the visit.Coco's attention to detail and commitment to customer satisfaction made my visit to Mr. Cupcakes memorable. She went above and beyond to ensure that I not only selected the perfect cupcakes but also had a delightful experience. It's rare to encounter such dedicated and friendly staff members, and Coco truly made my visit extraordinary.
Atmosphere: 5
Food: 5
Service: 5
I purchased a dozen of assortment cupcakes and they were the worst cupcakes I have ever purchased and would not recommend this place to NO
Atmosphere: 4
Service: 4
Recommended dishes: Carrot Cake, Birthday Cake, Lemon Drop
Malik proved to be an outstanding employee, saving the day with his exceptional skills. His patience and accommodation shone through as he creatively decorated my red velvet cupcakes with a variety of designs.
I'm not sure if all the establishments are as good‼️(Paramus is our Doordash store)#1 tres leche#2 churrosAll I will say is ?
Whoever drives for this company doesn't know how to drive, whatsoever
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