Olive Garden Italian Restaurant
1620 Bergen Town Center, Paramus
(201) 368-1090
Recent Reviews
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Ordered shrimp fritto misto, herb-grilled salmon, and chicken Alfredo pasta. The fritto misto appetizers were very tasty, though a bit oily, and the grilled salmon was well-cooked and enjoyable. The chicken Alfredo was the highlight—super creamy, saucy, and absolutely delicious. I’d definitely go back just to have the chicken Alfredo again.
Atmosphere: 5
Food: 5
Service: 4
Loved to food, it was amazing
Kass is a wonderfully nice server! Food is good, too.
Atmosphere: 4
Food: 5
Service: 5
Way under staffed, service was good but slow
Atmosphere: 3
Food: 4
Service: 3
The place offers a pleasant dining experience with a warm and welcoming atmosphere. The interior is clean and comfortable, making it a good place for both family meals and casual outings. The staff are friendly and attentive, and service is generally smooth. The food is flavorful and well-presented, with generous portions that make the meal satisfying. While there is still some room for improvement in speed during busy hours, the overall experience is enjoyable and worth revisiting.
Atmosphere: 4
Food: 5
Service: 4
Was helped by this young lady called Kass and what Grear service she gave me and my fiancee on new years day ... She was all smiles, place was also busy and bussin but she was handling everything like a pro... Food here in this location is superb and on this day they ran out of broccoli so the manager took the initiative to comp is the desert, something unexpected that's he or she didn't have too but they did and this Olive Garden location because of this great service will always be my favorite location.
Parking here has always been a issue ... To small but aside from that this olive garden will leave you full and with a smile.
Atmosphere: 5
Food: 5
Service: 5
I placed an online order with Olive Garden and waited over THREE HOURS with zero food and zero accountability. Every single time I called the restaurant, I was told “the food is still being prepared.” Three hours later? Still “being prepared”? Give me a break.
Instead of owning the mistake, the staff just kept pointing fingers at Uber, even though they were the ones telling me the food wasn’t ready yet. You can’t blame the driver when the kitchen clearly couldn’t get its act together. At least be honest.
No urgency. No apology. No manager stepping in to fix the situation. Just excuses, deflection, and wasted time. If you’re that backed up, STOP taking online orders or communicate like adults.
This place has become a complete joke. Overpriced, disorganized, and zero respect for customers’ time. I’ll never order from here again — and after this experience, I honestly don’t know how they stay in business.
Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
The pickup service is terrible; don't stay in your car because they won't bring it out to you. You have to go inside to pick it up.
Service: 1
Just left Olive Garden was starting to come here a lot because the food is good, but we noticed that there was cockroaches all over the tables. Ridiculous. We got a refund and the manager barely care at the question us. I guess due to the fact that he understands and knows what is going on at this establishment. I can’t believe I digested food in a place that has rats. An cockroach’s running the place like the movie Ratatouille
Atmosphere: 1
Food: 1
Service: 1
We dine in here almost every 1-2 weeks, but today decided to order for pick up after a long day at work and just eat in the car. They gave us our order pretty much on time so that was good, but they messed up several things in our order — we ordered add-on broccoli but the dish didn’t have it. We went back to let the staff know and request it to be given on a small container so we can add it on. We also requested it to be well-done due to a medical condition, but it was not well-done. The manager just hurriedly handed it. The manager did not offer any apologies. We also requested pasta e fagioli as one of the sides for our entree but they gave us a side of spaghetti instead. We requested utensils so we can eat in the car, and no utensils were given. It seems like nobody checks their pick up orders for accuracy. It was a disappointing pick up experience.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Food is good. Gets busy. But otherwise all good.
Atmosphere: 5
Food: 5
Service: 5
Good was delicious
Atmosphere: 5
Food: 5
Service: 5
It is part of American culture and continues to capitalize on their history. Salad and bread sticks still a hit, but their other dishes just don't hit like they used to.
Atmosphere: 3
Food: 3
Service: 4
When I first entered the restaurant, the people at the reception were all laughing and talking, which I didn’t mind, but they ignored us and made us wait for around 5 minutes. When they finally finished their conversation, they told us to wait around 10-15 minutes. Although I saw many empty tables and chairs, I thought it was no problem since there might have been reservations. Then, a family of five, the same number of people as us, came in and immediately got seated down with no reservation needed. I didn’t think much of it, until we got seated. They sat us at a table and moved one of the chairs in a tight space, where you wouldn’t be able to move freely. This also hit the other table where people were sitting in. The chair they moved was the one I was sitting in. Since I am handicapped, it was hard for me to sit on the chair, so I asked the waiter why did they move the chair when there were a lot of empty tables available for us to easily sit. They mentioned it was for a safety hazard, but there was a ton of space. In my opinion, I felt like they were being a bit racist, since we were the only asians in the restaurant, and they were treating us with poor service.
Service: 1
Waiter was great though..
Atmosphere: 2
Food: 2
Service: 5
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