Staff goes above and beyond. Facility is clean and food is great!
Princess Harris
My girlfriend and I had brunch at the Beachwood location and for some reason our assigned server was not being attentive. Terry the employee with the twisted hair made us feel very welcomed .
Oscar Lara
Great experience celebrating a milestone. The lanes were clean area clean and server was 100%. Highly recommend the venue.
Kid-friendliness: Fun place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Mozzarella Caprese, Crispy Calamari, World's Most Delectable Chicken Wings, Lobster Mac & Cheese, Buffalo Chicken Wings
Professor Gail
Cute place, with staff that makes guest feel dehumanized! If you don't leave a deposit now, if you don't sign the contract today, somebody else is going to come and take your space, we need your money now you have to pay now, Mandatory gratuity is 23% now! You want to bowl? Its $150PP an hour!! 6 ppl go bowling? Its $1200? Seriously? Thats the price of a porsche! For the month. Speaking to the staff, they are in a pressure cooker to get you to commit in writing to a contract that binds you and hems you up. Their parties are only three hours long and if you want bowling, it's $1800 per hour 4 people. I wish I could post the contract that they gave me! RUN like FOREST because this place Came to Bergen County New Jersey to the community off. This is the worst experience I have had in a long time!
Atmosphere: 1
Food: 1
Service: 1
John Fisher
This was my first time here and it was a great experience. Our server Tiago was amazing and you can see the passion he has on making sure that we had a great experience. When we arrived we were told that all the food is made to order from scratch with fresh ingredients and you can tell that is true. The music they were playing was on point the whole time we were there, it was like they knew I was going to show up that night lol. I will 100% be back and I will bring as many of my friends and family that I can because I want them to experience this place as well.
Atmosphere: 5
Food: 5
Service: 5
Joe B
Save your time and money service is horrible, wait time for food to come out was even worse but to order appetizers and entrees and then wait 35 minutes for food to come out thinking I should get my appetizers first to enjoy that was not the case. Server never came over once to ask how everything was not refill out drinks. I would understand if it was busy but lunchtime on a Monday come on Never Again!!!!
Atmosphere: 3
Food: 1
Service: 1
Firat Okcu
Nothing much to say… Mediocre food and horrible service!
Atmosphere: 3
Food: 3
Service: 1
Stacey Williams
Went for Saturday brunch and had a terrible experience. Walked in and was ignored for 10 minutes, 3 employees at the front desk all looked confused. Once we were seated, the hostess told us they longer have bottomless mimosas. I was immediately annoyed because that was one of the reasons we went there. As of 4/27 it is still advertised as bottomless on the website. After sitting down, we go to the buffet’s waffle station. 2 employees are standing there and we are once again not acknowledged or greeted for at least 10 minutes. When we go back to our seats, we found out a waitress had seated another party at our table even after being told by a nearby table, that we had just gone to get food. The food was mediocre, waffles were uncooked in the middle. Never had a chance to try the drinks because our waiter never came to the table. I flagged down someone for water, got the check and left immediately. We were only charged for one meal but it doesn’t make up for the terrible service and organization of the entire restaurant.
Atmosphere: 3
Food: 1
Service: 1
ernest barrino
To say the least, it was super different the ambience the atmosphere the decorum they all played beautiful parts with each other. They complement it the entire integrity of this establishment. The food was acceptable, I have a tomato allergy. That’s the only reason I fell down about it and almost everything was like Italian to me. Beyond that, pinstripes is amazing.
Parking: There was a huge parking lot there because it’s attached to the mall but because it’s attached to the mall, there was barely any parking. I had locked up with a parking spot that someone was coming right out of as I pulled up. If you go be prepared to walk, from where your parking spot may be.
Kid-friendliness: It was a 13 year old having a bday party there (happy bday Liam) so I believe it caters to all ages.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crispy Calamari, World's Most Delectable Chicken Wings, Lobster Mac & Cheese
Annette Mayer
Had 7pm reservations. 8pm still no food. 9pm still waiting. 10pm we were finally finishing dinner.
Busy on a Sunday but I love the concept of a fancy bruch with fast food. It's buffet style but flavorful nonetheless. The waffles are so fluffy and delicious.
Atmosphere: 4
Food: 4
Service: 4
Mark Midmark
Came here for brunch and bowling. The food at the brunch was varied and decent quality. Drinks came slow from the waitress, but she was really nice and the place seemed poorly managed, which I'll touch on later. I had a little bit of everything in the buffet, and while nothing stood out, I really enjoyed having a wide variety of food.Service was...weird. So we had 2 hours to kill until bowling. We hung out without really knowing where to check in. The bowling area downstairs had no counter for checking in and shoes, which seems like it would solve a *LOT* of problems we experienced.We didn't get our lanes until ~15 minutes after we were supposed to. This is fine, but then we waited another 15 minutes for all of us to get shoes. It was weird, they took our sizes and brought them in a few shoes at a time. It seemed very unorganized, a counter dedicated for the bowling would solve this. I say this because after bowling, we dropped our shoes in a bin behind the bowling alley, then they have to get someone to grab these shoes, clean them, organize them by sizes, and then repeat this process.This wouldn't be bad, in and of itself, but it seems there's no dedicated team for this. Everyone kinda looked like they were running around with no direction, and in a panicked state. I feel like there's gotta be a training or management issue here that caused some bumps in our experience. The service seemed confused from top to bottom.The place is fun, but they need to get some organization.
Atmosphere: 4
Food: 5
Service: 3
hafeezah abdullah
Aliyah was so warm and lovely and responsive !! The owner was just a big ball of amazing! ... and dont get me started on the brussel sprouts!!
Atmosphere: 5
Food: 5
Service: 5
Bashar Hamid
Aaliyah provided exceptional service with a warm and friendly demeanor. Her attentiveness ensured a pleasant experience, leaving me eager to return. Truly commendable service
Atmosphere: 5
Food: 5
Service: 5
Rime El Rifai
We went for Brunch today. It was a beautiful experience, our server Aaliyah was amazing!! Very welcoming and very professional. The food was delicious. Will definitely come again and recommend it for family and friends.
Staff goes above and beyond. Facility is clean and food is great!
My girlfriend and I had brunch at the Beachwood location and for some reason our assigned server was not being attentive. Terry the employee with the twisted hair made us feel very welcomed .
Great experience celebrating a milestone. The lanes were clean area clean and server was 100%. Highly recommend the venue.
Kid-friendliness: Fun place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Mozzarella Caprese, Crispy Calamari, World's Most Delectable Chicken Wings, Lobster Mac & Cheese, Buffalo Chicken Wings
Cute place, with staff that makes guest feel dehumanized! If you don't leave a deposit now, if you don't sign the contract today, somebody else is going to come and take your space, we need your money now you have to pay now, Mandatory gratuity is 23% now! You want to bowl? Its $150PP an hour!! 6 ppl go bowling? Its $1200? Seriously? Thats the price of a porsche! For the month. Speaking to the staff, they are in a pressure cooker to get you to commit in writing to a contract that binds you and hems you up. Their parties are only three hours long and if you want bowling, it's $1800 per hour 4 people. I wish I could post the contract that they gave me! RUN like FOREST because this place Came to Bergen County New Jersey to the community off. This is the worst experience I have had in a long time!
Atmosphere: 1
Food: 1
Service: 1
This was my first time here and it was a great experience. Our server Tiago was amazing and you can see the passion he has on making sure that we had a great experience. When we arrived we were told that all the food is made to order from scratch with fresh ingredients and you can tell that is true. The music they were playing was on point the whole time we were there, it was like they knew I was going to show up that night lol. I will 100% be back and I will bring as many of my friends and family that I can because I want them to experience this place as well.
Atmosphere: 5
Food: 5
Service: 5
Save your time and money service is horrible, wait time for food to come out was even worse but to order appetizers and entrees and then wait 35 minutes for food to come out thinking I should get my appetizers first to enjoy that was not the case. Server never came over once to ask how everything was not refill out drinks. I would understand if it was busy but lunchtime on a Monday come on Never Again!!!!
Atmosphere: 3
Food: 1
Service: 1
Nothing much to say… Mediocre food and horrible service!
Atmosphere: 3
Food: 3
Service: 1
Went for Saturday brunch and had a terrible experience. Walked in and was ignored for 10 minutes, 3 employees at the front desk all looked confused. Once we were seated, the hostess told us they longer have bottomless mimosas. I was immediately annoyed because that was one of the reasons we went there. As of 4/27 it is still advertised as bottomless on the website. After sitting down, we go to the buffet’s waffle station. 2 employees are standing there and we are once again not acknowledged or greeted for at least 10 minutes. When we go back to our seats, we found out a waitress had seated another party at our table even after being told by a nearby table, that we had just gone to get food. The food was mediocre, waffles were uncooked in the middle. Never had a chance to try the drinks because our waiter never came to the table. I flagged down someone for water, got the check and left immediately. We were only charged for one meal but it doesn’t make up for the terrible service and organization of the entire restaurant.
Atmosphere: 3
Food: 1
Service: 1
To say the least, it was super different the ambience the atmosphere the decorum they all played beautiful parts with each other. They complement it the entire integrity of this establishment. The food was acceptable, I have a tomato allergy. That’s the only reason I fell down about it and almost everything was like Italian to me. Beyond that, pinstripes is amazing.
Parking: There was a huge parking lot there because it’s attached to the mall but because it’s attached to the mall, there was barely any parking. I had locked up with a parking spot that someone was coming right out of as I pulled up. If you go be prepared to walk, from where your parking spot may be.
Kid-friendliness: It was a 13 year old having a bday party there (happy bday Liam) so I believe it caters to all ages.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crispy Calamari, World's Most Delectable Chicken Wings, Lobster Mac & Cheese
Had 7pm reservations. 8pm still no food. 9pm still waiting. 10pm we were finally finishing dinner.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
Busy on a Sunday but I love the concept of a fancy bruch with fast food. It's buffet style but flavorful nonetheless. The waffles are so fluffy and delicious.
Atmosphere: 4
Food: 4
Service: 4
Came here for brunch and bowling. The food at the brunch was varied and decent quality. Drinks came slow from the waitress, but she was really nice and the place seemed poorly managed, which I'll touch on later. I had a little bit of everything in the buffet, and while nothing stood out, I really enjoyed having a wide variety of food.Service was...weird. So we had 2 hours to kill until bowling. We hung out without really knowing where to check in. The bowling area downstairs had no counter for checking in and shoes, which seems like it would solve a *LOT* of problems we experienced.We didn't get our lanes until ~15 minutes after we were supposed to. This is fine, but then we waited another 15 minutes for all of us to get shoes. It was weird, they took our sizes and brought them in a few shoes at a time. It seemed very unorganized, a counter dedicated for the bowling would solve this. I say this because after bowling, we dropped our shoes in a bin behind the bowling alley, then they have to get someone to grab these shoes, clean them, organize them by sizes, and then repeat this process.This wouldn't be bad, in and of itself, but it seems there's no dedicated team for this. Everyone kinda looked like they were running around with no direction, and in a panicked state. I feel like there's gotta be a training or management issue here that caused some bumps in our experience. The service seemed confused from top to bottom.The place is fun, but they need to get some organization.
Atmosphere: 4
Food: 5
Service: 3
Aliyah was so warm and lovely and responsive !! The owner was just a big ball of amazing! ... and dont get me started on the brussel sprouts!!
Atmosphere: 5
Food: 5
Service: 5
Aaliyah provided exceptional service with a warm and friendly demeanor. Her attentiveness ensured a pleasant experience, leaving me eager to return. Truly commendable service
Atmosphere: 5
Food: 5
Service: 5
We went for Brunch today. It was a beautiful experience, our server Aaliyah was amazing!! Very welcoming and very professional. The food was delicious. Will definitely come again and recommend it for family and friends.
Atmosphere: 5
Food: 5
Service: 5
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