Dunkin'
50 Monroe St, Passaic
(973) 574-1301
Recent Reviews
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Thanks Sakib, Chris for great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
My guilty pleasure is DD coffee and breakfast wraps not to mention my visits several times a day.
Atmosphere: 5
Food: 4
Service: 5
this dunkin donuts had to be the filthiest I have ever been to When I looked into my bag of hashbrowns, there was ketchup packets inside the hashbrowns that had a nasty sticky substance on them so I refuse to eat those.. then I moved onto the munchkins where I realized that they had hair on them as if they’ve been dropped previously and I’ve never had such an experience in my life anywhere ever. and I went through the drive-through so I can only imagine how disgusting it is inside
Atmosphere: 1
Food: 1
Service: 1
The workers don’t know how to cook bacon. Simple.
How this location is still open is beyond me. I stopped coming here in 2020-21, once the nice Indian employees left its been nasty ever since. They get my order wrong so consistently that I’m convinced it’s just kids serving up random orders. Since 202, these poor souls haven’t gotten one of my orders correct. Today, I happened to go in because I was late for work and had no breakfast and it was close and quick. My mistake. I ordered 3 things and only 1 was correct and it was because the guys asked me what kind of donut I wanted again. He had to ask me twice to get it right. It’s a shame. At least the dry donut lacking half of the frosting held me through the day until I could finally eat in my own house. Never going out to eat garbage again.
Atmosphere: 1
Food: 1
Service: 1
Terrible service ?
I like to come here for how close it is. But it is usually a disappointment when it’s comes to the coffee. Something always feels missing. Usually it tastes like they either didn’t put coffee at all or the flavoring.I think the manager should double check/retrain to see how the employees are making the drinks. They seem to not care much. It’s rare that someone makes a good coffee.Sometimes I’ll order food but it’s usually cold. Not freshly made or at least warmed up.Other than that the service is fine and usually quick.
Atmosphere: 3
Food: 2
Service: 3
Today was the last time I went there. Everytime I go there when the short girl is working she gets my order wrong. I order two items from there . I order an iced latte with two caramel and two mocha no sugar no whipped cream or a hot cocoa latte. Every time I order the latte she gives me an iced coffee. I say it slow too. Today I order a hot coco mocha latte and she gave it to me cold. And is the one girl and after she gives it to you wrong she give and attitude. I never received a right order and I let it go but every time. This was close to my house but I am not paying my money to get my order wrong.
Atmosphere: 1
Food: 1
Service: 1
I asked for a frozzen coffee and they gave me one but I felt so bad that I wanted to vomit when I tried it. It's incredibly disgusting to spend 6 dollars for rubbish. I live far away otherwise I would throw them away.
Food: 1
Workers need to get their attitudes checked. I waited 15 minutes for a bagel…no one else was in the store either. I asked the little girl nicely about what the hold up was for my bagel and she just stared at me and nodded without saying anything. Like hello? Is that a yes or no? Do we not use our words like adults? I swear this generation of kids is the worst. I just took my bagel and left because I’m not dealing trying to reason with incompetent people. They’re gonna try it with the wrong person one day.
Restaurantji Recommends
Workers need to get their attitudes checked. I waited 15 minutes for a bagel…no one else was in the store either. I asked the little girl nicely about what the hold up was for my bagel and she just stared at me and nodded without saying anything. Like hello? Is that a yes or no? Do we not use our words like adults? I swear this generation of kids is the worst. I just took my bagel and left because I’m not dealing trying to reason with incompetent people. They’re gonna try it with the wrong person one day.
The employees are fantastic but why is it that every day I order yhe same thing and the price changes everyday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Donuts, Grilled Cheese, Assorted Half Dozen or Dozen Donuts
I go here every morning to get breakfast and I keep getting the wrong itemsI ask for chocolate glazed munchkins every day and every day I get mixed. I ask for a med coffee and every day I get the wrong size unfortunately smaller than what I ask. This has been an ongoing thing everytime I get breakfast here. Staff need to be trained to stay focused and check before items are given to customer I hate having to oay for the wrong items and having to always say the same thing. This is not what I asked for you keep giving me the wrong items SMH! Whwre is the manager -_-
Atmosphere: 2
Food: 5
Service: 1
Here is the worst service they can give. I asked them for an extra toasted bagel with cream cheese and they give the bread untoasted. Claim one and supposedly they don't change it and they only toasted the bread and they didn't put any cream or anything.For my part I hope not to return again ?????
Terrible service from the employees and after asking for my order they got it wrong and they got mad at me would not come
Atmosphere: 1
Food: 1
Service: 1
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