The food here is actually pretty good — I really like their empanadas and that’s why I keep coming back. However, the service I experienced today was very unpleasant.
I had placed and fully paid for my order ahead of time, so I walked in just to pick it up. There was only one family in front of me, and I waited behind them in line. When another staff member asked, ‘Who’s next?,’ I thought it was my turn to step up, but apparently the family was still deciding their order.
The staff member who addressed me was extremely rude about it. Instead of simply clarifying, she spoke to me in a very unnecessary tone, saying that it ‘doesn’t matter if you’re ordering or picking up’ and that I needed to ‘follow the rules.’ I wasn’t trying to skip anyone — I was just responding because someone had asked who was next.
When I asked for my pickup order, her attitude continued. She handed me my food in a very dismissive way, and overall the interaction felt hostile for no reason.
It’s disappointing because the food is genuinely good, but experiences like this really take away from it. Friendlier, clearer communication from the staff would make a big difference.
Atmosphere: 1
Food: 4
Service: 1
Chris Campos
Best empanadas around! And the Ice coffee is the best, also great service!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Lopez
Came here twice and both times my coffee and hot chocolate was good. The pan de bono, arepa de choclo and empanadas were not good. Arepa was served cold and the others were not good recipes. Always busy but not worth it.
Rolando Anthonio
Food here is great. Service is okay. I have been a customer for over a decade and love this spot however they keep increasing their prices ridiculously. I understand 25 cent, 50 cent pushing but a whole dollar is abusive. They did it before not that long ago and on top of that cups are smaller and so are the empanadas or other items. Don’t abuse your loyal customers. Be nice.
Alma Villalba
I love this Colombian bakery! The food is amazing and the service is lovely. Small and packed but there’s so much variety. Not ideal for sitting down and eating but ideal if you need something on the go.
Atmosphere: 5
Food: 5
Service: 5
Dolores Narvaez
One Of the Best Empanadas
Atmosphere: 5
Food: 5
Service: 5
Santiago Jimenez
Nice place
Mike Raven
Great place to visit. Very friendly customer service
The empanadas are ok; I got more potato than meat.
Atmosphere: 4
Food: 4
Service: 5
juliana ayala jimenez
For me it has always been 20/10 The attention, the food was super good, I love everything. I have always been there for almost 2 years and it has always been spectacular
Atmosphere: 5
Food: 5
Service: 5
Matthew Vega
There is no order in this place.
Atmosphere: 1
Food: 1
Service: 1
Angel Maysonet
Very nice.
Atmosphere: 5
Food: 5
Service: 5
Salomon Cabrera
I love this place, know it for more than 15 years. Always great
Amazing price and delicious food 😋
Atmosphere: 5
Food: 5
Service: 5
The food here is actually pretty good — I really like their empanadas and that’s why I keep coming back. However, the service I experienced today was very unpleasant.
I had placed and fully paid for my order ahead of time, so I walked in just to pick it up. There was only one family in front of me, and I waited behind them in line. When another staff member asked, ‘Who’s next?,’ I thought it was my turn to step up, but apparently the family was still deciding their order.
The staff member who addressed me was extremely rude about it. Instead of simply clarifying, she spoke to me in a very unnecessary tone, saying that it ‘doesn’t matter if you’re ordering or picking up’ and that I needed to ‘follow the rules.’ I wasn’t trying to skip anyone — I was just responding because someone had asked who was next.
When I asked for my pickup order, her attitude continued. She handed me my food in a very dismissive way, and overall the interaction felt hostile for no reason.
It’s disappointing because the food is genuinely good, but experiences like this really take away from it. Friendlier, clearer communication from the staff would make a big difference.
Atmosphere: 1
Food: 4
Service: 1
Best empanadas around! And the Ice coffee is the best, also great service!
Atmosphere: 5
Food: 5
Service: 5
Came here twice and both times my coffee and hot chocolate was good. The pan de bono, arepa de choclo and empanadas were not good. Arepa was served cold and the others were not good recipes. Always busy but not worth it.
Food here is great. Service is okay. I have been a customer for over a decade and love this spot however they keep increasing their prices ridiculously. I understand 25 cent, 50 cent pushing but a whole dollar is abusive. They did it before not that long ago and on top of that cups are smaller and so are the empanadas or other items. Don’t abuse your loyal customers. Be nice.
I love this Colombian bakery! The food is amazing and the service is lovely. Small and packed but there’s so much variety. Not ideal for sitting down and eating but ideal if you need something on the go.
Atmosphere: 5
Food: 5
Service: 5
One Of the Best Empanadas
Atmosphere: 5
Food: 5
Service: 5
Nice place
Great place to visit. Very friendly customer service
My favorite spot for Colombian empanadas ❤️
Restaurantji Recommends
The empanadas are ok; I got more potato than meat.
Atmosphere: 4
Food: 4
Service: 5
For me it has always been 20/10
The attention, the food was super good, I love everything. I have always been there for almost 2 years and it has always been spectacular
Atmosphere: 5
Food: 5
Service: 5
There is no order in this place.
Atmosphere: 1
Food: 1
Service: 1
Very nice.
Atmosphere: 5
Food: 5
Service: 5
I love this place, know it for more than 15 years. Always great
Atmosphere: 5
Food: 5
Service: 5
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