Pizza Hut

326 Monroe St, Passaic
(973) 458-9000

Recent Reviews

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Peter Mcfarlane

These girls are nasty be eating food and making ppl food with out gloves and be on there personal phone same time

Atmosphere: 1

Food: 1

Service: 1

Jasmin Cruz-flores

I wait over 2.5 hours for my food, called multiple times and have me on wait until finally some one spoke to me. This was my first time ordering Pizza Hut and the last times

My food was cold when it arrived to my place

Atmosphere: 2

Food: 2

Service: 2

Michael D

This location is poor for customer request!

Food: 1

Service: 1

odalis heras

I wish I had read the reviews prior to ordering online for delivery. Believe the reviews. They’re right. Avoid ordering from this location. My pizza arrived cold. I asked for extra pepperonis and it’s stated in my receipt , yet they gave the bare minimum. There’s hardly any sauce on this pie. It’s dry, thin & stale. By far the worst pizza I’ve ever had in my life. Last I remembered, the pies in Pizza Hut were made fluffy and crunchy. This was literally paper thin & not to mention, who the hell thought it was smart to throw the receipt INSIDE the pizza box??!?! Inside the pizza box where the food is secured?!?! That’s a safety concern. Applying recipes paper that’s usually covered in dust and finding it in a pizza box where the pizza is practically contaminating the food with germs and god knows what else.

I added photos for reference for how thin it look and the receipt where I requested extra pepperonis.

Atmosphere: 1

Food: 1

Service: 1

Danny S.

Waited nearly an hour for the food, amidst 20 other angry customers. Constant lies about "8-9 more minutes" when the food wasn't even prepped or in the oven. Dirty floors and receipts strewn all over the floor, delivery guys openly eating food and drinks at the front counter next to the wing prep station. Workers chit-chatting about britday plans the following week and drinking red bull instead of getting orders done. When the pizza FINALLY came out, there was barely enough toppings to cover the pie, let alone for the super supreme (extra toppings) that I had ordered. Terrible staff, poor planning, dirty environment. Avoid this location or Pizza Hut as a whole.

Atmosphere: 1

Food: 1

Service: 1

Rania Hourani

Good food, nice place

Atmosphere: 2

Food: 4

Service: 2

Stacey Vargas

Our food never came, we tried called and they would literally put me on hold and then hang up.

Food: 1

Service: 1

Lester Figueroa

I don’t know how this place is open! Whoever is running this place needs to be fired asap! Not once but twice I order from here and both times my request on my pies are never fulfilled. I request two toppings simple only get 1 of them on each pie. 1 pie has no sauce the other they burnt the pepperonis to a crisp and still had the audacity to send it to me! If I wanted burnt crisp dark pepperoni on my pie I would have requested that. When I called to complain and get my refund for this nonsense I’m greeted with attitude and was hanged up on. Horrible establishment.

Atmosphere: 1

Food: 1

Service: 1

Julio Cesar Vargas Suarez

Just to take there

Food: 5

Service: 5

Jasmincj08 Mendoza

Every time i order here and i go for a pick up theres always something missing bad service specially on sundays dominos has the best service last time i order here

Atmosphere: 1

Food: 1

Service: 1

Wiktor Trzuskot

If you want the person over the phone to absolutely lie to you and wreck your order, you've found the right place.

Atmosphere: 1

Food: 1

Service: 1

Yasmin Fernandez

Extremely poor customer service and very slow, no apologies or compensation for wasting my time

Service: 1

Otoniel Atz

We ordered for pick up we waited over an hour and they never gave us what we ordered

Shay Pickett

I just bought a pizza from there today and asked for extra sauce they gave me no sauce on the pizza at all . They overcooked the pizza. My pizza crust was hard as a rock and I can fold it and it’ll snap in half, and it was cold. Terrible !!! I will NEVER order from here again!!!

Atmosphere: 2

Food: 1

Service: 2

Abdullah Teke

I saw the worker here drop a pizza wipe it off with their hands and handed it back to someone . Never again

Atmosphere: 1

Food: 1

Service: 1

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