Al Basha Sweets New Jersey

They are stealing money from the people they add something calling convenience fee and I don’t even sit in the chair take away
That’s how they steal the people money
Even the product it’s very old dry never buy from there nasty

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Baklava

I live in New York. Each time I go to Al Basha restaurant, it is a must for me to go and buy Kunafa at this place. It is the best one I have ever tried. Also, bought other sweets, they were delicious. I was reading the reviews and it is sad most of them talk about the bad service. I have never experienced any bad attitude from the people who work there.

Atmosphere: 5

Food: 5

Service: 5

Really odd that they went to a fixed price as opposed to charging per lb for the Knafa. 3 small pieces that didn’t fill the tray. Price per lb is the correct way. If you’re charging a fixed price, then the pieces have to be standard sizes.

Atmosphere: 1

Food: 2

Service: 1

Employees very rude, bought some sweets then had to use restroom, no soap in restrooms, I ask one of employees they say I’m not a public servant no more soap. Like what did I say, bought stuff and ask for soap, no soap and on top being rude about it no more soap and not a public servant statements. Even serving customers they were rude.

Atmosphere: 1

Food: 1

Service: 1

Missing two items, food taste amazing.

Missing pita and sauce we paid extra for.

Atmosphere: 5

Food: 5

Service: 3

This place deserves more credit! Most of the reviews are upset about the parking or a one time bad encounter that isn’t meaningful or consistent. I have been buying sweets from here for years. Owners and staff are very friendly and welcoming, lines are never too long, there are seats to dine in with your desserts or can take it to go pretty quick. The knefa is my favorite that they have and the halawat el jibin and sha7abetat are great also. Best part is they are very affordable, 6$ for a slice of knefa when other places in Paterson charging $11-$12. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

My husband asked his kangaroo be heated today and the male worker would not do it! The owner did it for him and this is the 2nd time it happens. Your employees are terrible they are ruining your business get rid of them !

Service: 1

The lady in front is suchba sweetheart. I have been almost discriminated in other arabic shops around the area, not here. This lady is so kind a sweet. The sweets are also great

Kunafa Was Okay but Zero customer service

Food: 2

Service: 2

Rude attitude by the woman behind the counter and the kunafa has a bitter aftertaste.

Atmosphere: 1

Food: 1

Service: 1

We have been customers with them for a long time. Their sweets are excellent, to be honest, but the treatment is very bad. I mean, the aunt who charges, by God, a kind word is free and does not cost you anything. She works in a sweet shop. You should be kinder. I am charging my younger brother and telling him, “Come on, I have other customers and you are angry with me.” This is how people deal, and I swear they are losing our money. I hope the treatment will change

Poor service

Great taste and service. Did many special orders.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kanufa Small Size, Baklava, Knafe

The worst desserts I’ve had in America it doesn’t deserve more than 1 star. The restaurant's food is truly excellent, but this dessert place is very poor. My advice is to focus only on the food and ignore the desserts.

Atmosphere: 1

Was in there today. The lady seems to be getting more rude by the day, if you shopped there before you would know what I’m
Saying . I asked for the #2 tray of baklava which is clearly marked $18.00 but was charged $27.00. I don’t mind paying the $27.00 but I think the (sister) needs to be more customer appreciative. Would NOT recommend this place to ANYONE. Sad.

Food: 1

Service: 1