Today, 4/6/24, I advised the manager that two nights ago I ordered an Impossible Burger ? only to get home and find that my son bit unto a whopper. Thank God that he did not swallow the meat. On that night, 4/4/24,I tried calling the restaurant 4 times (9:44pm, 9:45pm, 9:52pm, 9:54pm); however, after ringing, the calls were disconnected without an answer. When I told the manager that I still have the whopper; but, there was no receipt in the bag, his response was they always give a receipt and that he would not resolve my concerns: 1. Incorrect order 2. No receipt 3. No resolution. 4. Manager unprofessional. I'm not happy and I want a resolution to my complaint. I will reach out to the corporate office next.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Impossible Whopper
Garry Sutcliffe
Wheelchair accessibility: Ground level, roll right in
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sandwich
Jay Lugo
Always check your order when ordering from here they almost always seem to not care about making things "your way" right especially at night in the later hours.
I live 2 mins away but somehow never came here. Tonight I went in at the drive thru, got candied whopper meals. Time was good, but the food was.. weird. Fries were okay, onion rings were wet? kinda mushy and pale white-ish. Definitely undercooked. The whoppers were cold. This was a let-down cause how can you get cold food in the drive thru when you open it after just 10 seconds... the bread was hard, like two discs and it made a big weird gap between the contents. You could shift your fingers and make the bread do a see-saw, lot of fun. And then the candied bacon and contents were literally in a ball, in the center of the burger. I had a few bites, no bacon.. then i reached the middle, entire mouth is full of bacon bits. The bacon was so cold. The only way the sandwich was cold is if they made it ahead of time, but then, why do it ahead of time and ALSO ball up all the ingredients like that. At least if you're going to make a stack of burgers a few hours early to save time, make em a lil nice? I prob wouldn't come back here.
Atmosphere: 4
Food: 2
Service: 5
Felicida Inoa
Good flavor in a la carte foods
Christopher Marin
Service and cleanliness was not that good of such a profitable businessParking: Parking lot looked clean
Atmosphere: 3
Food: 4
Service: 4
Kim Miller
I love to eat in the
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Fish Sandwich, Original Chicken Sandwich, Cheeseburger, Double Quarter Pound King, Double Whopper, Double Cheeseburger
Kimone A
Bread was old. Tomatoes were old and the onion ring were uncooked. We had to ask for another batch. Would not return :(
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: French Fries, Whopper Sandwich, Hamburger
Food is a 5 out of 5 in my eyes, the staff always strives to cook to order. Service and atmosphere is also a five star. The staff makes sure that you are welcome with open arms and listens intensely to what you want for your order. If there is a mistake, they correct it right away. I love this Burger King in Paterson and always go here.Parking: Plenty of parking at this location.
Today, 4/6/24, I advised the manager that two nights ago I ordered an Impossible Burger ? only to get home and find that my son bit unto a whopper. Thank God that he did not swallow the meat. On that night, 4/4/24,I tried calling the restaurant 4 times (9:44pm, 9:45pm, 9:52pm, 9:54pm); however, after ringing, the calls were disconnected without an answer. When I told the manager that I still have the whopper; but, there was no receipt in the bag, his response was they always give a receipt and that he would not resolve my concerns: 1. Incorrect order 2. No receipt 3. No resolution. 4. Manager unprofessional. I'm not happy and I want a resolution to my complaint. I will reach out to the corporate office next.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Impossible Whopper
Wheelchair accessibility: Ground level, roll right in
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sandwich
Always check your order when ordering from here they almost always seem to not care about making things "your way" right especially at night in the later hours.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: French Toast Sticks, Chicken Sandwich, Whopper Sandwich, Impossible Whopper
Apparently open. But doors are locked.
Good food, and Service.
Atmosphere: 5
Food: 5
Service: 5
I live 2 mins away but somehow never came here. Tonight I went in at the drive thru, got candied whopper meals. Time was good, but the food was.. weird. Fries were okay, onion rings were wet? kinda mushy and pale white-ish. Definitely undercooked. The whoppers were cold. This was a let-down cause how can you get cold food in the drive thru when you open it after just 10 seconds... the bread was hard, like two discs and it made a big weird gap between the contents. You could shift your fingers and make the bread do a see-saw, lot of fun. And then the candied bacon and contents were literally in a ball, in the center of the burger. I had a few bites, no bacon.. then i reached the middle, entire mouth is full of bacon bits. The bacon was so cold. The only way the sandwich was cold is if they made it ahead of time, but then, why do it ahead of time and ALSO ball up all the ingredients like that. At least if you're going to make a stack of burgers a few hours early to save time, make em a lil nice? I prob wouldn't come back here.
Atmosphere: 4
Food: 2
Service: 5
Good flavor in a la carte foods
Service and cleanliness was not that good of such a profitable businessParking: Parking lot looked clean
Atmosphere: 3
Food: 4
Service: 4
I love to eat in the
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Fish Sandwich, Original Chicken Sandwich, Cheeseburger, Double Quarter Pound King, Double Whopper, Double Cheeseburger
Bread was old. Tomatoes were old and the onion ring were uncooked. We had to ask for another batch. Would not return :(
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: French Fries, Whopper Sandwich, Hamburger
Restaurantji Recommends
It was closed !!!
Food is a 5 out of 5 in my eyes, the staff always strives to cook to order. Service and atmosphere is also a five star. The staff makes sure that you are welcome with open arms and listens intensely to what you want for your order. If there is a mistake, they correct it right away. I love this Burger King in Paterson and always go here.Parking: Plenty of parking at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Sandwich, Chicken Nuggets, Hamburger
What kind of fast food restaurant closes the dining area before even 10:00?
One of favorite fast food restaurant quick service and the good is always fresh off the grill.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Impossible Whopper, Hamburger
Average burger king. They'll accommodate your toping needs without giving you much fus.
Atmosphere: 3
Food: 3
Service: 4