Walked into this place so excited as I've been wanting to stop by for a few months & finally had the chance to, only to leave so disappointed & probably would not return. There's a whole bunch of young students working here that have no clue what is going on & are so unorganized. The line doesn't exist even with the separators up, everyone is just crowding around, not ready-so random people are going up when they call next. The menu is digital & flashes from flavors of ice cream to toppings so you can't read either list fully through which is the most ridiculous thing I've ever witnessed. I still had hope & ordered the banana pudding which was just banana ARTIFICIAL FLAVORED ice cream, not actual banana ice cream. It was so disgustingly sweet & rock solid I threw it out after 2 bites. Save yourself the trip to this mess.
Issel Estrella
Amazing variety of ice cream. Loved it :)
Mike morris
Drove all the way from Sparta to try their world renowned ice cream and boy was I let down. It was quarter til closing, no one greeted me, I stood in front of the Gelato window and was ceremoniously ignored by multiple employees while I another employee haphazardously mopped with wanton wilful disregard for anyone standing in line. After 5 minutes of being ignored, I had enough and so I left without a taste. I get that it was quarter til 11 but it wasn't like I walked in 3 minutes before closing. These kids may as well have locked the doors and put up a sign. If they meant to make a bad impression, they did a great job. Won't be back any time soon.
Ixamar Perez
wide variety .. great ice cream flavors … it’s honestly the best ice cream spot in town 😎
yraida Tello
This place is a good place to go with your family and enjoy all ice cream what you want. The service is really good and fast and the youngers who are attending this place are nice.
Camila Murrugarra
I’ve been coming to this ice cream spot with my family for a couple of years now, and the ice cream is always great, but the service has definitely gone downhill recently. I had an encounter with a lady who took my order, and honestly, she made me rethink ever coming back. She didn’t even greet me—just took my order with an attitude the whole time like she was mad for no reason or I was bothering her asking for free ice cream or something. It really threw me off, and I wasn’t expecting that from someone working in customer service. I mean, I’m a paying customer, trying to enjoy some ice cream, and the least she could’ve done is match my energy or at least be polite. She was almost rolling her eyes like I was bothering her and kept a straight 😑 face the whooole time.
There was another person working with her who was super nice though! He came over to ask if we were being helped, but unfortunately, the lady taking our order was the one helping us. Still, kudos to the other employee for trying to be friendly. When I completed my order, I was given the total and paid I said thank you! bc I was thought manners and she completely ignored me and turn around… even a yes or bye would’ve been nice.
I get that retail and customer service jobs can be tough, but if you’re in that kind of position, it’s important to be polite and show basic respect to customers. If you’re not in the mood to be friendly, or show respect to customers, maybe this isn’t the right job for you. The ice cream is still good, but I’m not sure if I’ll be back with that kind of service. Ice cream is great tho🤗
Aida “Aida Kacela” Carter
Can get pricey but it is an ice cream parlor, so understood. Gone here all my life and never had notably bad service. Never gotten freezer burnt ice cream!
roxdici 99
I love this place. It’s the best 🫶🏻
Emma Rogers
Came here for ice cream. The store was super clean and the staff was wonderful! They had so many different flavors! I decided to go with the vanilla raspberry chip gelato and the vanilla peanut butter ice cream. The gelato was so creamy and the raspberries were very fresh, vanilla peanut butter was also delicious but not as creamy as the gelato. We also got rum raisin, coconut, tiramisu, and strawberry. The strawberry was very fresh and sweet. The tiramisu had a very light coffee taste, but it was delicious as I’m not a fan of coffee.would definitely recommend coming here!
Me and my family have ordered ice cream cakes from here three times and every single time they've been wrong. I ordered a blue cannoli flavored 7" cake and was given an 8" red and green vanilla and chocolate cake. This cake was for my 18th birthday not Christmas🙄. Not to mention that obviously the larger cake size, along with the cannoli flavor cost EXTRA, so I was upcharged for something I didn't even order!
sheila gonzales
Came here to purchase a ice cream cake foe my son's birthday. Which was amazing by the way. The store was clean the staff was friendly. I enjoyed my experience here. This place has been around since I was a little girl has always been the place to go for ice cream. And now my kids get to experience them as well. Just perfect.10/10
Parking: Plenty of parking.
Kid-friendliness: It's a ice shop. It's colorful inside which gets kids attention.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flavors of Ice Cream, Birthday Cake
E M
I ordered through Uber eats. Cancelled the Bundle order due to initial restaurant cancelled their order due to them not taking orders. So I cancelled the Gelotti order and was just informed I was charged a cancellation fee PLUS full price of order. So I paid $30 for gelato I never got. I’ll never buy from them again. I’ve gone in person. They just lost a customer and be careful when ordering delivery.
Atmosphere: 1
Service: 1
Hesham Elbeyali
Never going back this place is managed by kids and the service is horrible I called to let the owner know 3 times but he never returned my calls. Never going again
Walked into this place so excited as I've been wanting to stop by for a few months & finally had the chance to, only to leave so disappointed & probably would not return. There's a whole bunch of young students working here that have no clue what is going on & are so unorganized. The line doesn't exist even with the separators up, everyone is just crowding around, not ready-so random people are going up when they call next. The menu is digital & flashes from flavors of ice cream to toppings so you can't read either list fully through which is the most ridiculous thing I've ever witnessed. I still had hope & ordered the banana pudding which was just banana ARTIFICIAL FLAVORED ice cream, not actual banana ice cream. It was so disgustingly sweet & rock solid I threw it out after 2 bites. Save yourself the trip to this mess.
Amazing variety of ice cream. Loved it :)
Drove all the way from Sparta to try their world renowned ice cream and boy was I let down. It was quarter til closing, no one greeted me, I stood in front of the Gelato window and was ceremoniously ignored by multiple employees while I another employee haphazardously mopped with wanton wilful disregard for anyone standing in line. After 5 minutes of being ignored, I had enough and so I left without a taste. I get that it was quarter til 11 but it wasn't like I walked in 3 minutes before closing. These kids may as well have locked the doors and put up a sign. If they meant to make a bad impression, they did a great job. Won't be back any time soon.
wide variety .. great ice cream flavors … it’s honestly the best ice cream spot in town 😎
This place is a good place to go with your family and enjoy all ice cream what you want. The service is really good and fast and the youngers who are attending this place are nice.
I’ve been coming to this ice cream spot with my family for a couple of years now, and the ice cream is always great, but the service has definitely gone downhill recently. I had an encounter with a lady who took my order, and honestly, she made me rethink ever coming back. She didn’t even greet me—just took my order with an attitude the whole time like she was mad for no reason or I was bothering her asking for free ice cream or something. It really threw me off, and I wasn’t expecting that from someone working in customer service. I mean, I’m a paying customer, trying to enjoy some ice cream, and the least she could’ve done is match my energy or at least be polite. She was almost rolling her eyes like I was bothering her and kept a straight 😑 face the whooole time.
There was another person working with her who was super nice though! He came over to ask if we were being helped, but unfortunately, the lady taking our order was the one helping us. Still, kudos to the other employee for trying to be friendly.
When I completed my order, I was given the total and paid I said thank you! bc I was thought manners and she completely ignored me and turn around… even a yes or bye would’ve been nice.
I get that retail and customer service jobs can be tough, but if you’re in that kind of position, it’s important to be polite and show basic respect to customers. If you’re not in the mood to be friendly, or show respect to customers, maybe this isn’t the right job for you. The ice cream is still good, but I’m not sure if I’ll be back with that kind of service.
Ice cream is great tho🤗
Can get pricey but it is an ice cream parlor, so understood. Gone here all my life and never had notably bad service. Never gotten freezer burnt ice cream!
I love this place. It’s the best 🫶🏻
Came here for ice cream. The store was super clean and the staff was wonderful! They had so many different flavors! I decided to go with the vanilla raspberry chip gelato and the vanilla peanut butter ice cream. The gelato was so creamy and the raspberries were very fresh, vanilla peanut butter was also delicious but not as creamy as the gelato. We also got rum raisin, coconut, tiramisu, and strawberry. The strawberry was very fresh and sweet. The tiramisu had a very light coffee taste, but it was delicious as I’m not a fan of coffee.would definitely recommend coming here!
Atmosphere: 5
Food: 5
Service: 5
Great taste just love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
Restaurantji Recommends
Me and my family have ordered ice cream cakes from here three times and every single time they've been wrong. I ordered a blue cannoli flavored 7" cake and was given an 8" red and green vanilla and chocolate cake. This cake was for my 18th birthday not Christmas🙄. Not to mention that obviously the larger cake size, along with the cannoli flavor cost EXTRA, so I was upcharged for something I didn't even order!
Came here to purchase a ice cream cake foe my son's birthday. Which was amazing by the way. The store was clean the staff was friendly. I enjoyed my experience here. This place has been around since I was a little girl has always been the place to go for ice cream. And now my kids get to experience them as well. Just perfect.10/10
Parking: Plenty of parking.
Kid-friendliness: It's a ice shop. It's colorful inside which gets kids attention.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flavors of Ice Cream, Birthday Cake
I ordered through Uber eats. Cancelled the Bundle order due to initial restaurant cancelled their order due to them not taking orders. So I cancelled the Gelotti order and was just informed I was charged a cancellation fee PLUS full price of order. So I paid $30 for gelato I never got. I’ll never buy from them again. I’ve gone in person. They just lost a customer and be careful when ordering delivery.
Atmosphere: 1
Service: 1
Never going back this place is managed by kids and the service is horrible I called to let the owner know 3 times but he never returned my calls. Never going again
Great place, ice cream is very good and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone, Cookie Dough, Cookie Monster, Strawberry, Waffle Cones 15count
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