Pan Pizza Bakery
392 21st Ave, Paterson
(973) 247-0444
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Terrible, such terrible service, girls who are so rude to serve, I would never return, I ordered oatmeal that has been spoiled for days, it's really impossible not to notice that it was damaged, terrible, I don't understand why they work serving
Atmosphere: 1
Food: 1
Service: 1
My friends and I went to Paterson's pan pizza for breakfast and the service from the two workers there was terrible, everything was cold and when I asked them to heat it up they made a bad face at each other. Sara and another tall woman with red hair helped me.
On Monday morning I received terrible service from a girl with glasses who, when I asked for a coffee and explained how I wanted it, attacked me very badly. It is not the first time that this has happened. The other lady who I understand is called Paola, offering a Terrible service to all of their clientele. I don't know where the bosses of these 2 girls are. Not only me, but also many people are treated poorly. I haven't seen the treatment they give to their clientele. I remind you 2 as a client. I don't know. He's going to ask for free, he's going to ask for a couple of rude services. And to you, Mr. Baker, we have told you, not once but many times, about the treatment they give us. We reminded you that we will look for your bosses so that they can take the appropriate measures so that you three do not overdo the respect that you should give us.
Atmosphere: 3
Food: 5
Service: 1
Today, Wednesday, I went and the workers, one chubby and the other with glasses, let him tell him that they are very bad workers. Just by telling him that they don't do their things well, they do the bill well. In fact, even an 11-year-old child does the bill better and they do it better. On top of that, they don't deliver the return properly, it's disgusting to know that one of my favorite places to eat is working so badly, it's really sad.
Atmosphere: 3
Food: 5
I’m posting this review because of the service given to me in different days and scenarios.These 3 bad experiences are not with the food .1- Awful client service, the ladies serving the clients do not pay attention when one orders something , and one has to repeat the things more than twice, to the point where they get bothered. I ask the lady a coffee with cold milk, but since she is talking with the others, she pour hot milk on my coffee, and when I brought it to her attention she got mad.2- I have a health condition, and for it, I have to wear certain things to cover the affected areas .Well , it happens the ladies doing the service, where whispering things to each other making fun of the things I have to wear to cover the affected areas. When I brought it to their attention and tell em to be respectful, they just said they were talking about something else, when it had happened more then one time.3- this third experience is the most recent, I’m in line waiting to order my coffee, I have more then 10 mins waiting there, because of the previous experiences , the ladies doing the client service, they just see me and they ignore me completely and service the people behind me. I make a sign to their manager to come over to talk to him, he just shakes his head and ignores me. But when I tell the ladies “ what’s going on, I was here first and you give service to the guy behind me “. Then their manager comes and says “ HEY!!” So I walk up to him and he relaxes, I told him the reason why I’m upset about the service. Not sure if he understood how important is the client service .4- this is about racism, or discrimination:If the ladies do not have the patience, or can’t deal with different clients, they can look for something else. The manager has to know how important it is for a business to have great client service .For a long time I have seen the ladies discriminating and being racist to short Central American people or people who are not Colombian or Caribbeans . When a Colombian or light skin person comes, they attend him fast, good and easy. But I have seen scenarios where they be scolding or being upset to Central American people because they don’t know how to express themselves or don’t know the names of the products. They make fun of them by saying “ don’t stutter and this is the name of the product” .But if you play that same scenario with a lighter skin person, they even give the name and while definition with a smile on their faces .If you don’t believe me, when you go, check those small details and you will notice how they get treated .
Atmosphere: 2
Food: 3
Service: 1
Honestly this could be one of the best bakery’s around but what kills the vibe is the service! Tried to make an order over the phone and the lady on the phone was extremely rude and hangup on me twice! I had to go in person and only received more attitude because they wanted to close 10 mins earlier.. I hope the Owner realizes what’s going on before they lose more customers..
Atmosphere: 1
Food: 3
Service: 1
If i could leave zero star i would leave it .. i called at 8.40 to make a pickup order . The lady literally said “by the time you get here I’ll be closed “ then she hangs up the phone. I call back -asked her what is her name? . Her answer was “ what does my name have to do with the fact that you will not get the food you are requesting.” And she hanged up again. It sucks to be her .. I’ve never in my life left a review but this was a must. I hope she was not the manager nor the owner.
The best bread in the entire area
Atmosphere: 5
Food: 5
Service: 5
The best bread in the entire
Atmosphere: 5
Food: 5
Service: 5
The food is good just check your order before leaving. I paid for 7 pan de queso when I got to work check my order only 5. Really
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
The bonus bread is the best, the cheese fingers are very good, ideal for children's school, recommended
Atmosphere: 4
Food: 5
Service: 4
Everything is very delicious and
Atmosphere: 5
Food: 5
Service: 5
Very delicious Colombian bread and coffee, hummm
It is a nice place since you can eat what I used to have for breakfast in my country
Their service over the phone is very terrible.
Loading...