I usually have a 2 minute waiting rule when I pull up to get my order taking. This place has failed that rule 50% of the time. Worst part is there will be no one at the window or waiting. If it’s been 2 mins and you haven’t even said I will be right with you then I take my business somewhere else. Today I place an order and the lady goes quiet half order I waited a good 3 mins and said are you even there she then asked me to continue my order. I said that’s all she then says what kind of coffee and I said no coffee that’s all she then says okay is that all. At this point I think I’m no longer in reality. Worst part is yet again no one is in line just me at this point. Takes them an additional 5 mins to bring me 2 sandwiches. If your in a rush or need common sense service stay away.
Atmosphere: 3
Food: 2
Service: 1
raised n virginia
😡 The espresso machine at my favorite Dunkin’ Donuts where they make my double shot espresso with almond milk and pistachio flavor perfectly is down! The verdict is in, I will have to buy my own espresso machine. You’ve pushed me to it Dunkin. I’m lying I can’t do it! My espresso won’t be as good as yours I know it won’t!
There’s something else, since your machine has been down I’ve sought out others. I…. I….. I went to Starbucks, there I said it! But Starbucks was AWFUL. That green mermaid sippy cup meant nothing to me I swear! And yes, there’s another one I’ve also been galavanting around town with 7Brew espresso. I have to tell you 7Brew was good. If their shop was closer you’d be replaced! No, I didn’t mean that! I just said that out of anger! Please forgive me! PLEASE fix your espresso don’t become what McDonalds is to ice cream machines. You’re better than this Dunkin! 😭
Atmosphere: 5
Timothy Thompson
This is where I get my ice coffee
Atmosphere: 5
Food: 5
Service: 5
Chris Ryan
Good coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Linda Alpay
Fresh ☕️ very clean friendly staff
Atmosphere: 5
Food: 5
Service: 5
Paul Chapman
Fast with a great Staff
Atmosphere: 5
Food: 5
Service: 5
R Shark
If I could give this store ZERO STARS for service I would. There have been multiple instances that I have ordered a mobile order for WALK IN pick up only to find the doors to the business LOCKED with no way to pick up my order and the line in the drive thru 6-8 cars deep. No more. I will no longer use this location. It is not that hard to make the mobile app show drive thru only for customers when ordering; I did not have time to wait in that drive thru line because I was on my way to work... STOP WASTING PEOPLES TIME! I ordered my single drink TEN minutes in advance so I can snatch and go and had to leave my order there because I could not WALK IN and get it. Congratulations! You lost another customer at this location due to ineptitude.
Atmosphere: 4
Food: 3
Service: 1
Arther “Scubajoe” Joe
Will not return. The new girl that hangs out the window and takes selfies for 5 mins with her friends and the give an attitude when she get the order wrong. I spend my 450 a month somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Money Maker
I stopped by this location today . The girl was very rude and it took everything in me not to cuss her ass out … if you work with public. Have a better attitude or find another job because the next I come and she has an attitude I will report her . And talk to her manager
I came here everyday to the point they knew my order before I even ordered everyday almost for the past 4 years - yesterday was my last. The window girl spent about 15 minutes hanging out of the drive through window taking selfies with her friends. Then when I get to the window the order is completely wrong after I tell her that wasn’t my order she cut me off mid sentence very rudely “well what do you want”. It took every ounce of strength not to react. As a loyal customer to this particular location my only words are DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
Sunny 1015
Its poor quality service at this location I won’t recommend to stop at this location
Atmosphere: 1
Food: 1
Service: 1
Randy S
Donuts holes were not assorted as described and no Halloween bucket available as advertised.....
Atmosphere: 2
Food: 2
Service: 2
Randy
Donuts holes were not assorted as described and no Halloween bucket available as advertised.....
Atmosphere: 2
Food: 2
Service: 2
Oliver Dalbow
Very slow service. Only ordered one Boston cream donut and they got it wrong.
No public bathroom
I usually have a 2 minute waiting rule when I pull up to get my order taking. This place has failed that rule 50% of the time. Worst part is there will be no one at the window or waiting. If it’s been 2 mins and you haven’t even said I will be right with you then I take my business somewhere else. Today I place an order and the lady goes quiet half order I waited a good 3 mins and said are you even there she then asked me to continue my order. I said that’s all she then says what kind of coffee and I said no coffee that’s all she then says okay is that all. At this point I think I’m no longer in reality. Worst part is yet again no one is in line just me at this point. Takes them an additional 5 mins to bring me 2 sandwiches. If your in a rush or need common sense service stay away.
Atmosphere: 3
Food: 2
Service: 1
😡 The espresso machine at my favorite Dunkin’ Donuts where they make my double shot espresso with almond milk and pistachio flavor perfectly is down! The verdict is in, I will have to buy my own espresso machine. You’ve pushed me to it Dunkin. I’m lying I can’t do it! My espresso won’t be as good as yours I know it won’t!
There’s something else, since your machine has been down I’ve sought out others. I…. I….. I went to Starbucks, there I said it! But Starbucks was AWFUL. That green mermaid sippy cup meant nothing to me I swear! And yes, there’s another one I’ve also been galavanting around town with 7Brew espresso. I have to tell you 7Brew was good. If their shop was closer you’d be replaced! No, I didn’t mean that! I just said that out of anger! Please forgive me! PLEASE fix your espresso don’t become what McDonalds is to ice cream machines. You’re better than this Dunkin! 😭
Atmosphere: 5
This is where I get my ice coffee
Atmosphere: 5
Food: 5
Service: 5
Good coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Fresh ☕️ very clean friendly staff
Atmosphere: 5
Food: 5
Service: 5
Fast with a great Staff
Atmosphere: 5
Food: 5
Service: 5
If I could give this store ZERO STARS for service I would. There have been multiple instances that I have ordered a mobile order for WALK IN pick up only to find the doors to the business LOCKED with no way to pick up my order and the line in the drive thru 6-8 cars deep. No more. I will no longer use this location. It is not that hard to make the mobile app show drive thru only for customers when ordering; I did not have time to wait in that drive thru line because I was on my way to work... STOP WASTING PEOPLES TIME! I ordered my single drink TEN minutes in advance so I can snatch and go and had to leave my order there because I could not WALK IN and get it. Congratulations! You lost another customer at this location due to ineptitude.
Atmosphere: 4
Food: 3
Service: 1
Will not return. The new girl that hangs out the window and takes selfies for 5 mins with her friends and the give an attitude when she get the order wrong. I spend my 450 a month somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I stopped by this location today . The girl was very rude and it took everything in me not to cuss her ass out … if you work with public. Have a better attitude or find another job because the next I come and she has an attitude I will report her . And talk to her manager
Restaurantji Recommends
I came here everyday to the point they knew my order before I even ordered everyday almost for the past 4 years - yesterday was my last. The window girl spent about 15 minutes hanging out of the drive through window taking selfies with her friends. Then when I get to the window the order is completely wrong after I tell her that wasn’t my order she cut me off mid sentence very rudely “well what do you want”. It took every ounce of strength not to react. As a loyal customer to this particular location my only words are DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
Its poor quality service at this location I won’t recommend to stop at this location
Atmosphere: 1
Food: 1
Service: 1
Donuts holes were not assorted as described and no Halloween bucket available as advertised.....
Atmosphere: 2
Food: 2
Service: 2
Donuts holes were not assorted as described and no Halloween bucket available as advertised.....
Atmosphere: 2
Food: 2
Service: 2
Very slow service. Only ordered one Boston cream donut and they got it wrong.
Atmosphere: 1
Food: 2
Service: 1
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